BCO FINAL EXAM QUESTIONS AND ANSWERS
100% CORRECT!!
,Crisis Intervention - ANSWER An officer must seek immediate intervention if a fight is
observed, suicidal inmate, fire in a cell, "Act of Cool" and etc
Correctional Officer - ANSWER Expected to use sound judgment, safety precautions
and exemplary reasoning in any action taken in intervention
Crisis Intervention - ANSWER 4 steps: Assessment, Control, Clarification and Contract
for Resolution With Offender Follow-Up
Crisis - ANSWER Crucial point in a situation
Intervention - ANSWER Come or appear in between to modify or change a situation
Assessment - ANSWER Using IPC skills to gather basic useful information regarding
the crisis intervention
Control - ANSWER Must be regained in a crisis situation
Control - ANSWER Ensures safety, reestablishes order and maintain safety
Initial Assessment - ANSWER Can be determined whether or not the crisis can be
successfully resolved
Control mechanisms - ANSWER Exercised to resolve the crisis using non-force and
force according to what is appropriate for the specific crisis situation
Clarification - ANSWER Obtaining information from the inmate about what caused the
crisis
Clarification - ANSWER Involves listening, questioning on the correctional officer's part
Clarification - ANSWER Necessary to move toward a resolution of the crisis
Contract for Resolution With Offender Follow-Up - ANSWER Wrapping up portion of the
Crisis Intervention Process
, Crisis Intervention Process - ANSWER A process that results in an agreement to
resolve the crisis
3 major factors considered in an assessment - ANSWER Physical, Emotional and
Environmental
Physical factors - ANSWER Observable facts of the offender and environment (hair,
color, weapons, objects, height and etc
Control Mechanisms - ANSWER Force, Chemical agents, Mechanical Restraints and
Non-Force
4 Reasons Why CO's must ensure offenders - ANSWER Develop consistency and
accountability, avoid liability on the CO's part, avoid liability on agency's part and ensure
resolution
5 Ways to Prevent a Future Crisis - ANSWER Make good on contract, maintain order,
positive reinforcement, express concern/empathy and Follow regulations and provide
documentation
What is the purpose of regaining control in a crisis situation? - ANSWER Ensure safety,
reestablish order and maintain security
13A-3-27 - ANSWER Any use of force to be reasonable and necessary to the situation
Force - ANSWER Must be used only to the degree that it is necessary to control the
situation
Reasonablness determines - ANSWER The amount of force correctional personnel
responded with, the reasonable perception of danger involved and whether non forceful
alternatives existed
13A-3-27 - ANSWER Allows an officer to use deadly force to prevent the escape of an
inmate from a maximum or medium security facility
AR 307 covers - ANSWER Firearms
13A-3-24 - ANSWER Use of force by persons with parental custodial or special
responsibilities
100% CORRECT!!
,Crisis Intervention - ANSWER An officer must seek immediate intervention if a fight is
observed, suicidal inmate, fire in a cell, "Act of Cool" and etc
Correctional Officer - ANSWER Expected to use sound judgment, safety precautions
and exemplary reasoning in any action taken in intervention
Crisis Intervention - ANSWER 4 steps: Assessment, Control, Clarification and Contract
for Resolution With Offender Follow-Up
Crisis - ANSWER Crucial point in a situation
Intervention - ANSWER Come or appear in between to modify or change a situation
Assessment - ANSWER Using IPC skills to gather basic useful information regarding
the crisis intervention
Control - ANSWER Must be regained in a crisis situation
Control - ANSWER Ensures safety, reestablishes order and maintain safety
Initial Assessment - ANSWER Can be determined whether or not the crisis can be
successfully resolved
Control mechanisms - ANSWER Exercised to resolve the crisis using non-force and
force according to what is appropriate for the specific crisis situation
Clarification - ANSWER Obtaining information from the inmate about what caused the
crisis
Clarification - ANSWER Involves listening, questioning on the correctional officer's part
Clarification - ANSWER Necessary to move toward a resolution of the crisis
Contract for Resolution With Offender Follow-Up - ANSWER Wrapping up portion of the
Crisis Intervention Process
, Crisis Intervention Process - ANSWER A process that results in an agreement to
resolve the crisis
3 major factors considered in an assessment - ANSWER Physical, Emotional and
Environmental
Physical factors - ANSWER Observable facts of the offender and environment (hair,
color, weapons, objects, height and etc
Control Mechanisms - ANSWER Force, Chemical agents, Mechanical Restraints and
Non-Force
4 Reasons Why CO's must ensure offenders - ANSWER Develop consistency and
accountability, avoid liability on the CO's part, avoid liability on agency's part and ensure
resolution
5 Ways to Prevent a Future Crisis - ANSWER Make good on contract, maintain order,
positive reinforcement, express concern/empathy and Follow regulations and provide
documentation
What is the purpose of regaining control in a crisis situation? - ANSWER Ensure safety,
reestablish order and maintain security
13A-3-27 - ANSWER Any use of force to be reasonable and necessary to the situation
Force - ANSWER Must be used only to the degree that it is necessary to control the
situation
Reasonablness determines - ANSWER The amount of force correctional personnel
responded with, the reasonable perception of danger involved and whether non forceful
alternatives existed
13A-3-27 - ANSWER Allows an officer to use deadly force to prevent the escape of an
inmate from a maximum or medium security facility
AR 307 covers - ANSWER Firearms
13A-3-24 - ANSWER Use of force by persons with parental custodial or special
responsibilities
