1) Commercial endeavours refers to the markets the organization serves, the products it offers, and the
needs it professes to meet in the marketplace.
Answer: True False
2) Employee interaction is a reflection of the complexities of the business activities that circulate
within an organization.
Answer: True False
3) Organizational efficiency and structure refers to the value-creating skills an organization's
employees bring to the marketplace.
Answer: True False
4) Employee interaction refers to the value-creating skills an organization's employees bring to the
marketplace.
Answer: True False
5) Business can be thought of as a system designed to grow a market for an organization's goods and
services and create organizational value on behalf of stakeholders.
Answer: True False
6) Any organization that produces a good or service can be classified as a business.
Answer: True False
7) The goal of business activities is profit.
Answer: True False
8) Profit is what it costs to make and sell a product.
Answer: True False
9) Businesses have the right to keep and use their profits as they choose, without limitations.
Answer: True False
10) Businesses seek to earn a profit by providing goods and services to others.
Answer: True False
11) Revenue is the amount a business earns above and beyond what it spends for expenses and costs.
Answer: True False
12) A manager is an individual who assumes the risk of starting a business.
Answer: True False
13) If a business's costs and expenses are greater than its revenue, it will suffer a loss.
Answer: True False
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,14) The business model can best be visualized as the underlying operational platform.
Answer: True False
15) Technology can help businesses become more efficient and productive.
Answer: True False
16) Successful firms follow a customer-driven strategy, as opposed to the management-driven strategy
used in the past.
Answer: True False
17) The competitive environment now empowers managers to make decisions quickly for their front
line employees.
Answer: True False
18) Managers coordinate resources to achieve organizational objectives.
Answer: True False
19) Businesses seek to earn a profit by providing goods and services to others.
Answer: True False
20) If a business's costs and expenses are less than than its revenue, it will earn a profit.
Answer: True False
21) On the company-centric (business system) side of the business model, the key activities cell refers to
the infrastructure and resource base of the organization.
Answer: True False
22) The Buckmaker Corporation generated total revenues of $30 million dollars while incurring
expenses of $17 million. During the year Buckmaker earned a profit of $13 million.
Answer: True False
23) Successful businesses constantly monitor consumer wants and needs.
Answer: True False
24) Not-for-profit organizations such as the Canadian Cancer Society do not engage in management,
marketing, or finance activities.
Answer: True False
25) To remain competitive in today's market, firms must produce a quality product and offer outstanding
service at a reasonable price.
Answer: True False
26) Producing a high quality product will ensure success in the competitive environment.
Answer: True False
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, 27) A key element of business success is a business plan.
Answer: True False
28) Management is the art of getting things done through organizational resources.
Answer: True False
29) A modern manager's main job is to issue orders, then follow up to make sure employees do as they
were told.
Answer: True False
30) Managers in progressive organizations tend to emphasize teamwork and cooperation rather than
discipline and giving orders.
Answer: True False
31) Managers in many of today's high-tech firms realize that workers often know much more about
technology than they do.
Answer: True False
32) Despite all
of the changes in the business environment, the basic way a manager performs his or her
job has remained remarkably constant.
Answer: True False
33) Given the lack of discipline and short attention spans of today's workers, modern managers must
watch their workers closely, set strict rules, and vigorously enforce them.
Answer: True False
34) In
most high tech industries, the best way to respond quickly to rapid technological changes is to
keep most authority and responsibility in the hands of a few key managers who provide precise,
detailed directions to the workers.
Answer: True False
35) The need for better-educated and self-directed workers has made it easier for managers to obtain the
trust and loyalty of their workers.
Answer: True False
36) Every business is faced with the reality of having less uses for resources than resources available.
Answer: True False
37) Because of advancements in technology, managers now have an easier time obtaining long-term
commitments from workers.
Answer: True False
38) An organization is said to have competitive advantage when it can perform critical activities better
than its rivals.
Answer: True False
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