HOST CERTIFICATE TEST PREP EXAM QUESTIONS AND
ANSWERS
True or False: After a referral for services is received, a provider agency has 30 days to get an HCA in
place for that participant. - CORRECT ANSWER✅✅False (15 days)
True or False: Only negative comments and interactions need to be documented - CORRECT
ANSWER✅✅False (all interactions need to be documented)
A Memorandum of Understanding (MOU)/Suspension may be necessary if...
A) A participant or family member refuses (at least 2 times) to let a HCA into the home to provide
service
B) An animal in the home is aggressive towards a HCA
C) A participant or family member threatens a HCA
D) Any of the above occur - CORRECT ANSWER✅✅D) Any of the above occur
Homecare Aides task sheets should be...
A) An accurate record of what was provided on each day of service
B) A checklist of what was supposed to be accomplished on that particular day of service
C) How the HCA will clock in and out each day
D) Used for billing IDOA, instead of EVV - CORRECT ANSWER✅✅B) A checklist of what was supposed to
be accomplished on that particular day of service
As a Supervisor, how often are you required to conduct a home visit for each HCA (not FHCA) at a
participant's residence?
A) Once a month
B) Once every 6 months
C) Once a year
D) None of the above - CORRECT ANSWER✅✅B) Once every 6 months
Homecare aides (HCAs) are required to:
, A) Use EVV to record Work hours
B) Identify which tasks were completed at each visit
C) Document any deviations from the Plan of Care
D) Do all the above - CORRECT ANSWER✅✅D) Do all the above
Being a mandated reporter means you must report to Adult Protective Services
A) Only if you witness the abuse, neglect, or exploitation (ANE)
B) Only if you are told by the victim about the ANE
C) Whenever you witness, are told about, or have suspicions of ANE
D) None of the above - CORRECT ANSWER✅✅C) Whenever you witness, are told about, or have
suspicions of ANE
HCAs should inform supervisors and a Critical Incident report needs to be entered in the CERA (Critical
Event Reporting Application)
A) when an ER visit occurs during service hours
B) when HCA finds out about a fall that occurred outside the service hours
C) when a participant tells the HCA that prescribed medication has not been taken
D) all of the above - CORRECT ANSWER✅✅D) all of the above
If tasks sheets do not match the Plan of Care, you should
A) Contact the CCU and Initiate an MOU
B) Discuss the deviations with the HCA and make sure the deviations are documented
C) Schedule a quarterly conference to review the EVV policy
D) Contact a Home Care Ombudsman after entering a report into CERA - CORRECT ANSWER✅✅A)
Contact the CCU and Initiate an MOU
When participants need assistance related to MCO or Medicaid services, including knowing their rights
or filing a complaint, you may refer to the ________ who will service as an advocate
ANSWERS
True or False: After a referral for services is received, a provider agency has 30 days to get an HCA in
place for that participant. - CORRECT ANSWER✅✅False (15 days)
True or False: Only negative comments and interactions need to be documented - CORRECT
ANSWER✅✅False (all interactions need to be documented)
A Memorandum of Understanding (MOU)/Suspension may be necessary if...
A) A participant or family member refuses (at least 2 times) to let a HCA into the home to provide
service
B) An animal in the home is aggressive towards a HCA
C) A participant or family member threatens a HCA
D) Any of the above occur - CORRECT ANSWER✅✅D) Any of the above occur
Homecare Aides task sheets should be...
A) An accurate record of what was provided on each day of service
B) A checklist of what was supposed to be accomplished on that particular day of service
C) How the HCA will clock in and out each day
D) Used for billing IDOA, instead of EVV - CORRECT ANSWER✅✅B) A checklist of what was supposed to
be accomplished on that particular day of service
As a Supervisor, how often are you required to conduct a home visit for each HCA (not FHCA) at a
participant's residence?
A) Once a month
B) Once every 6 months
C) Once a year
D) None of the above - CORRECT ANSWER✅✅B) Once every 6 months
Homecare aides (HCAs) are required to:
, A) Use EVV to record Work hours
B) Identify which tasks were completed at each visit
C) Document any deviations from the Plan of Care
D) Do all the above - CORRECT ANSWER✅✅D) Do all the above
Being a mandated reporter means you must report to Adult Protective Services
A) Only if you witness the abuse, neglect, or exploitation (ANE)
B) Only if you are told by the victim about the ANE
C) Whenever you witness, are told about, or have suspicions of ANE
D) None of the above - CORRECT ANSWER✅✅C) Whenever you witness, are told about, or have
suspicions of ANE
HCAs should inform supervisors and a Critical Incident report needs to be entered in the CERA (Critical
Event Reporting Application)
A) when an ER visit occurs during service hours
B) when HCA finds out about a fall that occurred outside the service hours
C) when a participant tells the HCA that prescribed medication has not been taken
D) all of the above - CORRECT ANSWER✅✅D) all of the above
If tasks sheets do not match the Plan of Care, you should
A) Contact the CCU and Initiate an MOU
B) Discuss the deviations with the HCA and make sure the deviations are documented
C) Schedule a quarterly conference to review the EVV policy
D) Contact a Home Care Ombudsman after entering a report into CERA - CORRECT ANSWER✅✅A)
Contact the CCU and Initiate an MOU
When participants need assistance related to MCO or Medicaid services, including knowing their rights
or filing a complaint, you may refer to the ________ who will service as an advocate
