ADMN 232 Midterm
1. Describe what getting work done through others
management is
2. Define efficiency Efficiency = doing more with less
vs effectiveness
Effectiveness = getting done whatever needs to be done
One can be efficient without being effective, or effective without being efficient.
An important part of managing is trying to be efficient and effective at the same
time.
3. What are the four 1) Planning
functions of man- 2) Organizing
agement? 3) Leading
4) Controlling
4. Describe the determining organizational goals as well as means for achieving them
function of man-
agement PLAN-
NING
5. Describe the establishing where decisions will be made, who will do what jobs and tasks, and
function of man- who will work for whom
agement ORGA-
NIZING
6. Describe the inspiring and motivating workers to work hard to achieve organizational goals
function of man-
agement LEAD-
ING
7. Describe the monitoring progress toward goal achievement and taking corrective action when
function of man- needed
, ADMN 232 Midterm
agement CON-
TROLLING
8. What are the Top Managers
different levels
of management? Middle Managers
(4)
Frontline Managers
Team Leaders
9. Describe top Executives responsible for the overall direction of the organization
managers and
their responsibili- Responsibilities:
ties - creating a context for CHANGE
- develop employee COMMITMENT to the company
- create a positive CULTURE
- monitoring business ENVIRONMENT
10. Describe middle managers responsible for setting objectives consistent with top management's
managers and goals and for planning and implementing subunit strategies for achieving these
their responsibili- objectives
ties
Responsibilities:
- plan and allocate RESOURCES to meet objectives
- COORDINATION of groups, departments, and divisions within a company
- monitor and manage the SUBUNIT PERFORMANCE
- STRATEGY IMPLEMENTATION of strategies generated by top managers
11. Describe front- managers who train and supervise the performance of non-managerial em-
line managers ployees who are directly responsible for producing the company's products or
and their respon- services
sibilities
Responsibilities:
, ADMN 232 Midterm
- NON-MANAGERIAL WORKER SUPERVISION
- TEACHING/TRAINING
- SCHEDULING
- FACILITATION
12. Describe team managers responsible for facilitating team activities toward accomplishing a goal
leader managers *developed as companies switched to self-managed teams with no formal super-
and their respon- visor
sibilities
Responsibilities:
- FACILITATION of team activities toward accomplishing a goal
- EXTERNAL RELATIONSHIPS
- INTERNAL RELATIONSHIPS
13. What are the 1) Interpersonal Roles
three major man- 2) Informational Roles
agerial roles? 3) Decisional Roles
14. What are the sub- 1) Figurehead = perform ceremonial duties
roles of interper- 2) Leader = motivate and encourage workers
sonal roles? (3) 3) Liaison = dealing with people outside of their units
15. What are the sub- 1) Monitor = scan their environment for information
roles of informa- 2) Disseminator = share info with others in their department or company
tional roles? (3) 3) Spokesperson = share info with people outside of their department or company
16. What are the sub- 1) Entrepreneur = adapt themselves, their subordinates, and their units to
roles of decision- change
al roles? (4) 2) Disturbance handler = respond to severe problems that demand immediate
action
3) Resource allocator = decide who gets what resources
4) Negotiator = negotiate projects, schedules, goals, outcomes, resources, raises,
etc.
1. Describe what getting work done through others
management is
2. Define efficiency Efficiency = doing more with less
vs effectiveness
Effectiveness = getting done whatever needs to be done
One can be efficient without being effective, or effective without being efficient.
An important part of managing is trying to be efficient and effective at the same
time.
3. What are the four 1) Planning
functions of man- 2) Organizing
agement? 3) Leading
4) Controlling
4. Describe the determining organizational goals as well as means for achieving them
function of man-
agement PLAN-
NING
5. Describe the establishing where decisions will be made, who will do what jobs and tasks, and
function of man- who will work for whom
agement ORGA-
NIZING
6. Describe the inspiring and motivating workers to work hard to achieve organizational goals
function of man-
agement LEAD-
ING
7. Describe the monitoring progress toward goal achievement and taking corrective action when
function of man- needed
, ADMN 232 Midterm
agement CON-
TROLLING
8. What are the Top Managers
different levels
of management? Middle Managers
(4)
Frontline Managers
Team Leaders
9. Describe top Executives responsible for the overall direction of the organization
managers and
their responsibili- Responsibilities:
ties - creating a context for CHANGE
- develop employee COMMITMENT to the company
- create a positive CULTURE
- monitoring business ENVIRONMENT
10. Describe middle managers responsible for setting objectives consistent with top management's
managers and goals and for planning and implementing subunit strategies for achieving these
their responsibili- objectives
ties
Responsibilities:
- plan and allocate RESOURCES to meet objectives
- COORDINATION of groups, departments, and divisions within a company
- monitor and manage the SUBUNIT PERFORMANCE
- STRATEGY IMPLEMENTATION of strategies generated by top managers
11. Describe front- managers who train and supervise the performance of non-managerial em-
line managers ployees who are directly responsible for producing the company's products or
and their respon- services
sibilities
Responsibilities:
, ADMN 232 Midterm
- NON-MANAGERIAL WORKER SUPERVISION
- TEACHING/TRAINING
- SCHEDULING
- FACILITATION
12. Describe team managers responsible for facilitating team activities toward accomplishing a goal
leader managers *developed as companies switched to self-managed teams with no formal super-
and their respon- visor
sibilities
Responsibilities:
- FACILITATION of team activities toward accomplishing a goal
- EXTERNAL RELATIONSHIPS
- INTERNAL RELATIONSHIPS
13. What are the 1) Interpersonal Roles
three major man- 2) Informational Roles
agerial roles? 3) Decisional Roles
14. What are the sub- 1) Figurehead = perform ceremonial duties
roles of interper- 2) Leader = motivate and encourage workers
sonal roles? (3) 3) Liaison = dealing with people outside of their units
15. What are the sub- 1) Monitor = scan their environment for information
roles of informa- 2) Disseminator = share info with others in their department or company
tional roles? (3) 3) Spokesperson = share info with people outside of their department or company
16. What are the sub- 1) Entrepreneur = adapt themselves, their subordinates, and their units to
roles of decision- change
al roles? (4) 2) Disturbance handler = respond to severe problems that demand immediate
action
3) Resource allocator = decide who gets what resources
4) Negotiator = negotiate projects, schedules, goals, outcomes, resources, raises,
etc.
