MARKETING 231>Marketing Management 1 UI UI UI
5th edition Test Bank UI UI UI
Marketing Management chapter 1 practice test
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1. Which of the following statements about marketing is true?
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A) It is of little importance when products are standardized.
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B) It can help create jobs in the economy by increasing demand for goods and services.
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C) It helps to build a loyal customer base but has no impact on a firm's intangible assets.
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D) It is more important for bigger organizations than smaller ones.
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E) It is seldom used by nonprofit organizations.
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B
2. UI
is the art and science of choosing target markets and getting, keeping, and growingcustome
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rs through creating, delivering, and communicating superior customer value.
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A) Marketing management UI
B) Knowledge management UI
C) Operations management UI
D) Strategic management UI
E) Distribution management UI
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A
3. Identify the correct statement about marketing management.
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A) It is primarily concerned with the systematic gathering, recording, and analysis of data abo
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utissues related to marketing products and services.
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B) It focuses mostly on monitoring the profitability of a company's products and services.
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C) It focuses solely on attaining an organization's sales goals in an efficient manner.
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D) It is defined as the field that deals with planning and managing a business at the highest level
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ofcorporate hierarchy.
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E) It occurs when at least one party to a potential exchange thinks about the means of achievin
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gdesired responses from other parties.
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E
4. A social definition of marketing says
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A) effective marketing requires companies to remove intermediaries to achieve a closer connectio
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nwith direct consumers
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B) a company should focus exclusively on achieving high production efficiency, low costs, and mas
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sdistribution to facilitate the broadest possible access to the company's products
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C) marketing is the process by which individuals and groups obtain what they need and wan
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tthrough creating, offering, and freely exchanging products and services of value with others
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D) marketing is the process of extracting the maximum value from consumers to facilitat
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ecorporate growth
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E) marketing is the process of aggressive selling and promotion to encourage the purchase o
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fproducts that might otherwise be unsought by the consumer
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C
5. UI goods constitute the bulk of most countries' production and marketing efforts.
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A) Durable
B) Impulse
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C) Physical
D) Luxury
E) Intangible
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C
6. As economies advance, a growing proportion of their activities focuses on the production of
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UI .
A) products
B) events
C) experiences
D) luxury goods UI
E) services
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E
7. Car rental firms, hair dressers, and management consultants provide
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A) goods
B) experiences
C) events
D) services
E) information
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D
8. The Soccer World Cup is promoted aggressively to both companies and fans. This is an example o
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