CORRECT Answers
Six Sigma equals to ____ - CORRECT ANSWERS 3.4 defects per million opportunities
3 Interpretations of Six Sigma are:
- CORRECT ANSWERS 1. As a performance measure
2. As a problem solving methodology
3. As a management philosophy
DMAIC stands for - CORRECT ANSWERS -Define - Identify the project objective and define
the problem to be solved
-Measure - Collect necessary data regarding the problem and establish current performance
- Analyze - Use the data collected to analyze and screen factors which are the root causes for a
problem
- Improve - Identify suitable solutions to overcome the root causes
-Control - Implement the solutions and monitor its results
T or F: A black belt mentors green belts and does high impact projects him/herself. - CORRECT
ANSWERS True
6 in Six sigma represents __________ - CORRECT ANSWERS Halve the number of standard
deviations within customer limits
T or F: Defects are no different from Defectives. Just that some companies call them differently.
- CORRECT ANSWERS False: Defects are deficiencies in a product. The product as a whole
is defective.
, T or F: DFSS is a methodology in Six Sigma which is used to redesign or create new
processes/products that will deliver Six Sigma instead of step improvements through DMAIC. -
CORRECT ANSWERS True: DFSS stands for Design For Six Sigma
standard deviation - CORRECT ANSWERS the average distance of all the points from the
mean. (lower is better)
CTQ - CORRECT ANSWERS Critical to Quality: represents the characteristics or
specifications of the products necessary to meet the wants and needs of the customer - CTQs
align the design function with the VOC
Customer specification limits - CORRECT ANSWERS -Threshold limits of CTQs
-May have upper limit and/or lower limit
-upper limit: USL lower limit: LSL
Defects - CORRECT ANSWERS -Any performance outside of specification limits
-an undesirable quality
Defect Opportunity - CORRECT ANSWERS Any aspect of a product or service that is critical
to the customer. Useful in calculating DPO and DPMO.
Defectives - CORRECT ANSWERS Referring to the whole unit as defective due to defects
VOC - CORRECT ANSWERS Voice of Customers
One of most prominent and important reasons for occurrence of defects in any process is: