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CVS Pharmacy Tech Study Guide
Questions with Detailed Verified
Answers
1. The customer receipt portion of the prescription label includes the
following information: (select all that apply)
- Third party information (if applicable)
- Medication name
- Promised date and time, and number of prescriptions in the order
- Patient information (name, address, DOB)
⼀Answer:- All of the above
As part of the pre-quality assurance check, the employee stationed at
production should match the NDC on the medication to the NDC on the
prescription label (true/ false)
⼀Answer:- True
Amoxicillin suspensions can be mixed by anyone in the pharmacy (true/ false)
⼀Answer:- False, only pharmacists can mix suspensions
1. Which of the following medication types are taken by mouth?
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- Otic preparations
- Elixirs
- Suppositories
- Ophthalmic preparations
⼀Answer:- Elixirs
Explanation:
elixirs are liquid solutions
otic goes in the ear
suppositories are inserted rectally
opthalamic goes in the eye
The prescriber is required to provide what information on a prescription
⼀Answer:- Directions, patient's name, medication name
What information must be on a script for a controlled medication?
⼀Answer:- Patient's name, patient's address, medication name,
directions, doctor's DEA
A prescription calls for 180ml of guaifenesin. How many oz will be dispensed?
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⼀Answer:- 6 oz
When processing prescriptions in the pharmacy computer system it is
important to validate that prescriptions are being filled for the correct patient
by verifying his/her address and date of birth (true/ false)
⼀Answer:- True
Insulin must be stored in the
⼀Answer:- refrigerator
As an important security measure, the following are the only individual who
should have access to the pharmacy department unaccompanied
⼀Answer:- The pharmacist
When working at the Prescription Pick-Up station it is important to: (select all
that apply)
- Log off your register if you leave the station
- Make sure your register drawer is closed at all times (unless conducting a
cash transaction with a customer)
- Wear your clean scrubs with a name badge, at all times
- Call for assistance is there are three or more people in line, or you need help
with a transaction
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⼀Answer:- All of the above
The store manager can enter the pharmacy to retrieve a person's prescription
when an emergency occurs after hours (true/false)
⼀Answer:- false
A customer calls the pharmacy indication the medication they received does
not look like the medication they received last month, you should do which of
the following?
- Tell the customer we probably gave them a different manufacturer this time
- Write down the necessary information, ask the customer to hold, and have
the pharmacist speak to the customer regarding the situation
- Tell the customer its best to discard the medication
- Write down the necessary information, ask the customer to hold, get the
stock bottle that contains the medication the customer should have received
and explain to the customer what the medication should look like. You don't
really need to involve the pharmacist
⼀Answer:- Write down the necessary information, ask the customer to
hold, and have the pharmacist speak to the customer regarding the
situation
During the final verification the pharmacist is verifying which of the following
CVS Pharmacy Tech Study Guide
Questions with Detailed Verified
Answers
1. The customer receipt portion of the prescription label includes the
following information: (select all that apply)
- Third party information (if applicable)
- Medication name
- Promised date and time, and number of prescriptions in the order
- Patient information (name, address, DOB)
⼀Answer:- All of the above
As part of the pre-quality assurance check, the employee stationed at
production should match the NDC on the medication to the NDC on the
prescription label (true/ false)
⼀Answer:- True
Amoxicillin suspensions can be mixed by anyone in the pharmacy (true/ false)
⼀Answer:- False, only pharmacists can mix suspensions
1. Which of the following medication types are taken by mouth?
, Page | 2
- Otic preparations
- Elixirs
- Suppositories
- Ophthalmic preparations
⼀Answer:- Elixirs
Explanation:
elixirs are liquid solutions
otic goes in the ear
suppositories are inserted rectally
opthalamic goes in the eye
The prescriber is required to provide what information on a prescription
⼀Answer:- Directions, patient's name, medication name
What information must be on a script for a controlled medication?
⼀Answer:- Patient's name, patient's address, medication name,
directions, doctor's DEA
A prescription calls for 180ml of guaifenesin. How many oz will be dispensed?
, Page | 3
⼀Answer:- 6 oz
When processing prescriptions in the pharmacy computer system it is
important to validate that prescriptions are being filled for the correct patient
by verifying his/her address and date of birth (true/ false)
⼀Answer:- True
Insulin must be stored in the
⼀Answer:- refrigerator
As an important security measure, the following are the only individual who
should have access to the pharmacy department unaccompanied
⼀Answer:- The pharmacist
When working at the Prescription Pick-Up station it is important to: (select all
that apply)
- Log off your register if you leave the station
- Make sure your register drawer is closed at all times (unless conducting a
cash transaction with a customer)
- Wear your clean scrubs with a name badge, at all times
- Call for assistance is there are three or more people in line, or you need help
with a transaction
, Page | 4
⼀Answer:- All of the above
The store manager can enter the pharmacy to retrieve a person's prescription
when an emergency occurs after hours (true/false)
⼀Answer:- false
A customer calls the pharmacy indication the medication they received does
not look like the medication they received last month, you should do which of
the following?
- Tell the customer we probably gave them a different manufacturer this time
- Write down the necessary information, ask the customer to hold, and have
the pharmacist speak to the customer regarding the situation
- Tell the customer its best to discard the medication
- Write down the necessary information, ask the customer to hold, get the
stock bottle that contains the medication the customer should have received
and explain to the customer what the medication should look like. You don't
really need to involve the pharmacist
⼀Answer:- Write down the necessary information, ask the customer to
hold, and have the pharmacist speak to the customer regarding the
situation
During the final verification the pharmacist is verifying which of the following
