test bank for
operations and supply chain management 16th edition
by f. robert jacobs and richard b. chase (chapter 1-14 with
answer keys)
,table of contents
chapter 01 operations and supply chain management......................................... 3
chapter 02 strategy and sustainability ............................................................... 65
chapter 03 operations and supply chain management..................................... 136
chapter 04 production processes ...................................................................... 205
chapter 05 service processes ............................................................................. 281
chapter 06 quality management and six sigma ................................................ 371
chapter 07 projects............................................................................................ 522
chapter 08 global sourcing and procurement ................................................... 629
chapter 09 location, logistics, and distribution ................................................. 705
chapter 10 lean and sustainable supply chains................................................. 771
chapter 11 location, logistics, and distribution ................................................. 856
chapter 12 aggregate operations planning ...................................................... 984
chapter 13 inventory control ........................................................................... 1059
chapter 14 material requirements planning ................................................... 1186
,test bank for operations and supply chain management 13th edition by f. robert
jacobs and richard b. chase (chapter 1-14 with answer keys)
operations and supply chain management
chapter 01 operations and supply chain management
learning objectives for chapter 1
1. understand why it is important to study operations and supply chain
management.
2. define efficient and effective operations.
3. categorize operations and supply chain processes.
4. contrast differences between services and goods producing processes.
5. identify operations and supply chain management career opportunities.
6. describe how the field has developed over time.
true/false questions
1. efficiency means doing the right things to create the most value for the
company.
true false
, 2. effectiveness means doing the right things to create the most value for the
company.
true false
3. a doctor completes a surgical procedure on a patient without error. the
patient dies anyway. in operations management terms, we could refer to this
doctor as being efficient but not effective.
true false
1-1
operations and supply chain management
4. a worker can be efficient without being effective.
true false
5. a process can be effective without being efficient.
true false
operations and supply chain management 16th edition
by f. robert jacobs and richard b. chase (chapter 1-14 with
answer keys)
,table of contents
chapter 01 operations and supply chain management......................................... 3
chapter 02 strategy and sustainability ............................................................... 65
chapter 03 operations and supply chain management..................................... 136
chapter 04 production processes ...................................................................... 205
chapter 05 service processes ............................................................................. 281
chapter 06 quality management and six sigma ................................................ 371
chapter 07 projects............................................................................................ 522
chapter 08 global sourcing and procurement ................................................... 629
chapter 09 location, logistics, and distribution ................................................. 705
chapter 10 lean and sustainable supply chains................................................. 771
chapter 11 location, logistics, and distribution ................................................. 856
chapter 12 aggregate operations planning ...................................................... 984
chapter 13 inventory control ........................................................................... 1059
chapter 14 material requirements planning ................................................... 1186
,test bank for operations and supply chain management 13th edition by f. robert
jacobs and richard b. chase (chapter 1-14 with answer keys)
operations and supply chain management
chapter 01 operations and supply chain management
learning objectives for chapter 1
1. understand why it is important to study operations and supply chain
management.
2. define efficient and effective operations.
3. categorize operations and supply chain processes.
4. contrast differences between services and goods producing processes.
5. identify operations and supply chain management career opportunities.
6. describe how the field has developed over time.
true/false questions
1. efficiency means doing the right things to create the most value for the
company.
true false
, 2. effectiveness means doing the right things to create the most value for the
company.
true false
3. a doctor completes a surgical procedure on a patient without error. the
patient dies anyway. in operations management terms, we could refer to this
doctor as being efficient but not effective.
true false
1-1
operations and supply chain management
4. a worker can be efficient without being effective.
true false
5. a process can be effective without being efficient.
true false
