Correct Answers Latest Update 2025
Timothy works in the graphic arts departments and has received approval to
upgrade his video card. The card has arrived, and you are ready to begin the
upgrade by replacing the old video card with the new one in his workstation.
To ensure your personal safety, which of the following should you do FIRST? -
ANSWER ✔✔- Disconnect power.
Your U.S.-based company has recently purchased an old office building where
employees are being assigned to work. As you are setting up the employees'
desktop computers, you come to one location where the nearest wall outlet has
only two prongs. All of the metal-enclosed desktop computers have three-prong
cords.
Which of the following is the BEST way to proceed with that particular desktop
computer? - ANSWER ✔✔- Find a different outlet that uses three prongs.
In which of the following situations should you NOT use an ESD wrist strap? -
ANSWER ✔✔- When working with high-voltage components.
To improve the safety of your location and comply with regulations regarding
work environments with hazardous materials, you have been assigned to assemble
Material Safety Data Sheets (MSDS) for all chemicals used in your shop.
How should you obtain these documents? - ANSWER ✔✔- Download them from
the chemical manufacturer's websites.
, Which of the following devices can store large amounts of electricity, even when
unplugged? - ANSWER ✔✔- CRT monitor
Jeannette's workstation is overheating. She decides to open the workstation and
clean any accumulated dust to see if it helps with the overheating issue.
Which of the following can Jeannette safely do to remove dust? (Select two.) -
ANSWER ✔✔- 1. Use a special vacuum to clean dust from all hardware
components.
2. Use short bursts of compressed air to clean delicate components.
While it takes 3,000 volts or more of ESD before you can feel it, it takes very little
ESD to damage a computer component.
What is the minimum ESD volt discharge that can actually damage a component? -
ANSWER ✔✔- 10 volts
Which of the following is a myth regarding electrostatic discharge (ESD)? -
ANSWER ✔✔- If you can't feel ESD, the surge is not sufficient to harm computer
components.
You work for a store that sells and repairs computers. Due to the room's layout,
while repairing computers, you must walk from one side of the carpeted room to
the other frequently.
Which of the following would BEST protect you from static electricity buildup? -
ANSWER ✔✔- ESD wrist strap
To prevent ESD when replacing internal computer components, you attach an anti-
static wrist strap to your wrist. Where should the other end be fastened? (Select
two.) - ANSWER ✔✔- Anti-static mat