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Work duties of a phlebotomist technician can be categorized into 4 categories -
CORRECT ANS>> Equipment
Procedure
Patient Care
Patient Information
Equipment - CORRECT ANS>> phlebotomists must ensure that all equipment and
areas used are sterile
equipment includes needles, bandages, gauzes, tubes, other collection devices, as
well as labels for tubes
tracking supplies to ensure that proper amounts are always present - disposal of
needles and other used supplies
Procedure - CORRECT ANS>> correct puncture or incision of patient's skin
collecting the correct amount of blood or other fluids - correct labeling of collection
tubes/devices
completing and submitting documents needed to lab
Patient Care - CORRECT ANS>> reassuring patients, as some may have fear of
needles
being able to answer questions that patients may have
verifying patient information to ensure accuracy of tests or procedure - monitoring
patient during procedure to prevent movement or fainting
Patient Information - CORRECT ANS>> patients' rights must be respected
keeping patients' medical records confidential
accurate documentation of collection, ordered tests, and test results - providing
accurate documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - CORRECT ANS>> Include the use of data-based
methods in order to reach improvement
Include flow charts and pareto charts
Flowchart - CORRECT ANS>> used to break out components into diagrams in order to
understand a process
Pareto Chart - CORRECT ANS>> bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? - CORRECT ANS>>
Technique of Phlebotomist
Frequency of hematoma Recollection Rates
,What is included in quality control records - CORRECT ANS>> Expiration Date
Stability Information
Storage Information Proper Use
, Precision of testing supplies/reagents Accuracy of testing supplies/reagents
Where can phlebotomists work? - CORRECT ANS>> Hospital Clinic
Doctor's office Laboratories Blood Banks Research Firms
Pharmaceutical Firms
Hospital - CORRECT ANS>> institution which provides medical and surgical treatment
Clinic - CORRECT ANS>> institution or hospital department focusing on diagnosis
and care of outpatients
Doctor's Office - CORRECT ANS>> suite/office where doctors receive and treat
patients
Laboratory - CORRECT ANS>> building or room where tests are performed to evaluate
specimens in order to diagnose medical conditions
Blood Bank - CORRECT ANS>> institution where blood is collected from donors, and
then stored and prepared for transfusion
Research Firm - CORRECT ANS>> institution equipped for scientific/medical research
that may specialize in basic research or on specific areas
Pharmaceutical Firm - CORRECT ANS>> institution that develops and markets drugs
for use as medications
How must all needles be discarded? - CORRECT ANS>> intact
What does it mean if an infection is classified as nosocomial - CORRECT ANS>> A
patient developed the infection while they were in the hospital that was not present
before entering the hospital
What is included in the chain of infection - CORRECT ANS>> source susceptible host
poor isolation technique
Hygiene - CORRECT ANS>> wash hands with soap and water if they are visibly dirty
good hand-hygiene techniques reduce number of outbreaks of infections
hand washing is the single most important way to prevent spread of infection
Equipment used to control infections - CORRECT ANS>> gloves, masks, goggles,
gowns, or coats
autoclaves (instruments for sterilizing under pressure)
Emergency Needle Stick Information - CORRECT ANS>> if exposed to blood due to a
needle stick or other sharp object, wash needle stick and cut with soap and water