MBA 619 FINAL EXAM QUESTIONS AND ANSWERS
100% CORRECT
Offensive IT - answer how much the company relies on IT for its competitive edge
through systems that provide new value-added services and products, or high
responsiveness to customers
Spy Games - answer involve having outsiders test the organization's vulnerability to
abnormal crisis
Middleware - answer software layer simplifying the integration of different technologies
Robust Resilience(Quadrant 4) - answer Fully electric cars vs gasoline fueled cars, RFID
Chips vs bar codes, DNA Memory vs semiconductor memory, cloud computing vs
desktop computing
Creative Destruction(quadrant 1) - answer 16GB vs 8HB flash drives, inkjet printers vs
dot matrix printers
Illusion of Resilience(quadrant 3) - answer GPS v paper maps, high definition vs
standard definition, MP3 vs CDs
Robust coexistence - answer solid state vs magnetic storage, hybrid engines vs
internal-combustion engines, and Cloud Computing vs desktop computing
Strategy - answer the creation of a unique and valuable position involving different set of
activities
Core Argument of IT doesn't matter - answer The benefits of IT will go to whole
industries rather than anyone competitor
Strategic positions can be based on customers' needs customers' accessibility, or the
variety of a company's products or services - answer true
Not a way to restrict the availability of a technology - answer universal technical
standards
Cloud computing - answer on-demand access to a shared pool of resources such as
storage and applications
According to management's role in information security, an organization cannot achieve
privacy without appropriate security(T/F) - answer True
According to preparing for evil which of the following are true about crisis prepared
companies - answer report fewer crisis, stay in business longer, have a better corporate
reputation, and report high profitability
, Factory Mode - answer if systems fail for a minute or more there's an immediate loss of
business, decrease in response time beyond one second has serious consequences for
both internal and external users, most core business activities are online, systems work
is mostly maintenance, and systems work provides little strategic differentiation or
dramatic cost reduction
Support Mode - answer even with repeated service interruptions of up to 12 hours, there
are no serious consequences, user response time can take up to 5 seconds with online
transactions, internal systems are almost invisible to suppliers and customers, there's
little need for extranet capability, company can quickly revert to manual procedures for
80% of value transactions, systems work is mostly maintenance
Strategic Mode - answer if systems fail for a minute or more, there's an immediate loss
of business, decrease in response time beyound one second has serious consequences
for both internal and external users, new systems promise major process and service
transformations, new systems promise major cost reductions, and new systems will
close significant cost, service, or process performance gap with competitors
Turnaround Mode - answer new systems promise major process and service
transformations, new systems promise major cost reductions, new systems will close
significant cost, service, or process performance gap with competitors, IT constitutes
more than 50% of capital spending, IT makes up more then 15% of total corporate
expenses
Targeted cost cuts - answer allows the legacy organization to find equilibrium in the
disrupted marketplace
Downward sloping line, Finding the right degree of centralization - answer incentives to
take risks decreases, organizations should bring an innovation in-house
False - answer what makes an IT as a resource truly strategic and to have the capacity
to be the basis for a sustained competitive advantage is ubiquity(T/F-Scarcity)
False - answer You must venture into distant waters to create blue oceans(T/F)
False - answer According to management's role in information security, increases in
security will incur additional costs but will likely increase efficiency(T/F)
intangible IT Assets - answer off-the-shelf software, proprietary/developed in-house
software, data insights, like customer trends, internal know-how and processes
True - answer its not about technology innovation. Blue oceans seldom result from
technological innovation(T/F)
True - answer According to carr, when it comes to IT spending the power of suppliers
100% CORRECT
Offensive IT - answer how much the company relies on IT for its competitive edge
through systems that provide new value-added services and products, or high
responsiveness to customers
Spy Games - answer involve having outsiders test the organization's vulnerability to
abnormal crisis
Middleware - answer software layer simplifying the integration of different technologies
Robust Resilience(Quadrant 4) - answer Fully electric cars vs gasoline fueled cars, RFID
Chips vs bar codes, DNA Memory vs semiconductor memory, cloud computing vs
desktop computing
Creative Destruction(quadrant 1) - answer 16GB vs 8HB flash drives, inkjet printers vs
dot matrix printers
Illusion of Resilience(quadrant 3) - answer GPS v paper maps, high definition vs
standard definition, MP3 vs CDs
Robust coexistence - answer solid state vs magnetic storage, hybrid engines vs
internal-combustion engines, and Cloud Computing vs desktop computing
Strategy - answer the creation of a unique and valuable position involving different set of
activities
Core Argument of IT doesn't matter - answer The benefits of IT will go to whole
industries rather than anyone competitor
Strategic positions can be based on customers' needs customers' accessibility, or the
variety of a company's products or services - answer true
Not a way to restrict the availability of a technology - answer universal technical
standards
Cloud computing - answer on-demand access to a shared pool of resources such as
storage and applications
According to management's role in information security, an organization cannot achieve
privacy without appropriate security(T/F) - answer True
According to preparing for evil which of the following are true about crisis prepared
companies - answer report fewer crisis, stay in business longer, have a better corporate
reputation, and report high profitability
, Factory Mode - answer if systems fail for a minute or more there's an immediate loss of
business, decrease in response time beyond one second has serious consequences for
both internal and external users, most core business activities are online, systems work
is mostly maintenance, and systems work provides little strategic differentiation or
dramatic cost reduction
Support Mode - answer even with repeated service interruptions of up to 12 hours, there
are no serious consequences, user response time can take up to 5 seconds with online
transactions, internal systems are almost invisible to suppliers and customers, there's
little need for extranet capability, company can quickly revert to manual procedures for
80% of value transactions, systems work is mostly maintenance
Strategic Mode - answer if systems fail for a minute or more, there's an immediate loss
of business, decrease in response time beyound one second has serious consequences
for both internal and external users, new systems promise major process and service
transformations, new systems promise major cost reductions, and new systems will
close significant cost, service, or process performance gap with competitors
Turnaround Mode - answer new systems promise major process and service
transformations, new systems promise major cost reductions, new systems will close
significant cost, service, or process performance gap with competitors, IT constitutes
more than 50% of capital spending, IT makes up more then 15% of total corporate
expenses
Targeted cost cuts - answer allows the legacy organization to find equilibrium in the
disrupted marketplace
Downward sloping line, Finding the right degree of centralization - answer incentives to
take risks decreases, organizations should bring an innovation in-house
False - answer what makes an IT as a resource truly strategic and to have the capacity
to be the basis for a sustained competitive advantage is ubiquity(T/F-Scarcity)
False - answer You must venture into distant waters to create blue oceans(T/F)
False - answer According to management's role in information security, increases in
security will incur additional costs but will likely increase efficiency(T/F)
intangible IT Assets - answer off-the-shelf software, proprietary/developed in-house
software, data insights, like customer trends, internal know-how and processes
True - answer its not about technology innovation. Blue oceans seldom result from
technological innovation(T/F)
True - answer According to carr, when it comes to IT spending the power of suppliers