MA 300 week 3 study guide UPDATED
ACTUAL Exam Questions and CORRECT
Answers
Which of the following is the correct way for the medical assistant to begin a letter from Dr.
Taylor to Samuel Matthews, M.D.? - CORRECT ANSWER - Dear Dr. Matthews:
Which of the following best describes the spacing in the body of a business letter? - CORRECT
ANSWER - Single -spaced with double space between paragraphs
Which of the following is the most formal closing for a business letter? - CORRECT
ANSWER - Very truly yours
Whose initials are placed in uppercase in the reference notation of a letter from a Medical
Office? - CORRECT ANSWER - Individual who typed or keyed the letter
What is the advantage of using or creating a template for letters from a medical office? -
CORRECT ANSWER - It is easier to maintain the same format for all letters
What is the letter style in which the first line of each new paragraph is indented five spaces? -
CORRECT ANSWER - Semiblock
Which of the following letter styles required all lines to begin at the left margin? - CORRECT
ANSWER - Fullblock
Where is the date line placed in the full block letter style? - CORRECT ANSWER - Left-
justified
Which of the following is punctuated correctly? - CORRECT ANSWER - June 13, 1987
, Why should the medical assistant proofread all letters, memos, or other documents that will be
distributed? - CORRECT ANSWER - The computer spellcheck function cannot verify that
a word is used in its correct context
After printing a letter to be sent by the Medical Office, a medical assistant notices that a word is
not spelled correctly. What should the medical assistant do? - CORRECT ANSWER -
Correct the computer file and reprint the letter
Which of the following is not usually one of the headings in a memo? - CORRECT
ANSWER - ADDRESS
Why should the medical assistant avoid opening email attachments from individuals who are
strangers? - CORRECT ANSWER - If an attachment contains a virus, opening the
attachment with launch the virus
Which of the following is not a function of a fax cover sheet? - CORRECT ANSWER - It
provides instructions to the fax machine
How should the medical assistant protect the patient confidentiality when photocopying a
patient's medical record to send to another healthcare facility? List 4 - CORRECT
ANSWER - File any spoiled copies in the medical record.
Collect and sort the photocopied pages manually.
Be sure there's no Other individual near the photocopier.
Check for signed authorization for release of information.
How many digits are there and I traditional zip code? - CORRECT ANSWER -5
When a letter must reach it's destination within 24 hours, how should it be sent? - CORRECT
ANSWER - Express mail
ACTUAL Exam Questions and CORRECT
Answers
Which of the following is the correct way for the medical assistant to begin a letter from Dr.
Taylor to Samuel Matthews, M.D.? - CORRECT ANSWER - Dear Dr. Matthews:
Which of the following best describes the spacing in the body of a business letter? - CORRECT
ANSWER - Single -spaced with double space between paragraphs
Which of the following is the most formal closing for a business letter? - CORRECT
ANSWER - Very truly yours
Whose initials are placed in uppercase in the reference notation of a letter from a Medical
Office? - CORRECT ANSWER - Individual who typed or keyed the letter
What is the advantage of using or creating a template for letters from a medical office? -
CORRECT ANSWER - It is easier to maintain the same format for all letters
What is the letter style in which the first line of each new paragraph is indented five spaces? -
CORRECT ANSWER - Semiblock
Which of the following letter styles required all lines to begin at the left margin? - CORRECT
ANSWER - Fullblock
Where is the date line placed in the full block letter style? - CORRECT ANSWER - Left-
justified
Which of the following is punctuated correctly? - CORRECT ANSWER - June 13, 1987
, Why should the medical assistant proofread all letters, memos, or other documents that will be
distributed? - CORRECT ANSWER - The computer spellcheck function cannot verify that
a word is used in its correct context
After printing a letter to be sent by the Medical Office, a medical assistant notices that a word is
not spelled correctly. What should the medical assistant do? - CORRECT ANSWER -
Correct the computer file and reprint the letter
Which of the following is not usually one of the headings in a memo? - CORRECT
ANSWER - ADDRESS
Why should the medical assistant avoid opening email attachments from individuals who are
strangers? - CORRECT ANSWER - If an attachment contains a virus, opening the
attachment with launch the virus
Which of the following is not a function of a fax cover sheet? - CORRECT ANSWER - It
provides instructions to the fax machine
How should the medical assistant protect the patient confidentiality when photocopying a
patient's medical record to send to another healthcare facility? List 4 - CORRECT
ANSWER - File any spoiled copies in the medical record.
Collect and sort the photocopied pages manually.
Be sure there's no Other individual near the photocopier.
Check for signed authorization for release of information.
How many digits are there and I traditional zip code? - CORRECT ANSWER -5
When a letter must reach it's destination within 24 hours, how should it be sent? - CORRECT
ANSWER - Express mail
