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NACC Review for PSW COMPLETE REVISION QUESTIONS AND CORRECT DETAILED ANSWERS

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NACC Personal Support Worker (PSW) exam practice questions with correct, verified answers. It covers all core areas tested in the NACC PSW certification, including client care, safety and mobility, communication, infection control, and ethical responsibilities. The questions are designed in official exam style, helping students review key knowledge, practice applied skills, and prepare confidently for the NACC PSW final certification assessment

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NACC Review for PSW COMPLETE
REVISION QUESTIONS AND
CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) ALREADY
GRADED A+
The Canada Health Act - Answer: Which law ensures that every citizen has access to health care?



Rising costs of providing technology, drugs and services - Answer: The most pressing cause of health
care reform has been :



Support services provided through home care DO NOT include - Answer: Respiratory Therapy



A holistic approach to health - Answer: Takes into account the whole person



Do people with strong emotional health show their emotions easily? - Answer: People with strong
emotional health do not show their emotions easily.



Acute Illness - Answer: Appears suddenly and lasts a short time



People usually recover from chronic illness - Answer: This is not true of chronic illness



Maslow's Hierarchy of Needs - Answer: A system that arranges human needs into categories



Canadian Charter of Rights and Freedoms - Answer: the bill identifying human rights that are guaranteed
to everyone in Canada; on every level and embedded in the Constitution of Canada



Provincial Human Rights Codes - Answer: Freedom from discrimination, harassment. Equal treatment
with respect to services and facilities, age, sex, ethnicity. Does not promote the right to vote

,informed consent - Answer: Must include information about the nature of the treatment, discuss
potential risks and side effects, likely consequences of not having the treatment. Does not include
reassurance that this is the best and only option.



Negligence - Answer: careless neglect, often resulting in injury. Prison term is unlikely.



Assault - Answer: Intentional attempt or threat to touch a persons body without the persons consent.



False Imprisonment - Answer: the illegal restraint of another person's movement



prejudice - Answer: preconceived opinion that is not based on reason or actual experience



Activities of Daily Living - Answer: Self care activities that people perform to remain independant and
function in society



Unregulated Health Care Provider - Answer: Personal Support Worker



Professionalism - Answer: An approach to work that demonstrates a respect for others, commitment,
competence and appropriate behaviour



Hospitals - Answer: Work settings that provide acute care



respite services - Answer: service that provides a temporary break to family caregivers



Residents in retirement facilities - Answer: older adults with limited care needs



Membership of the healthcare team - Answer: determined by the clients needs



opportunity for collaboration - Answer: benefits of team approach to health care

,Case manager - Answer: evaluates a clients needs and coordinates the services of the health care in a
community team



Delegated task responsibility - Answer: You, and the RN are responsible



Stress - Answer: the emotional, behavioural, or physical response to an event or situation. Not
influenced by gender.



Displacement - Answer: When you respond in anger to someone who was not the person who angered
you.



S.M.A.R.T - Answer: Specific, Measurable, Achievable, Realistic, Timely



Non-maleficence - Answer: duty to do no harm, provide a safe environment



Autonomy - Answer: self-government, respecting personal preferences



Function of the Care Plan - Answer: Provide central reference point on the clients health problems,
needs and care for communication and to ensure everyone provides the same care. NOT to provide
information that never changes.



Subjective Data - Answer: things a person tells you about that you cannot observe through your senses;
symptoms



Graphic sheet - Answer: used to record measurements and observations made three to four times per
day.



Speaker to reciever - Answer: exchange of information



Verbal communication - Answer: expressing ideas to others by using spoken words, NOT the truest
reflection of a persons feelings.

, Closed questions - Answer: Questions that can usually be answered with yes or no.



Focussing as a communication tool - Answer: When a person is rambling



Questions - Answer: Used to promote good communication



receptive aphasia - Answer: difficulty understanding spoken or written words, language



apraxia of speech - Answer: caused by brain injury



Dysarthria - Answer: difficulty forming words, slurred speech but can understand what is said.



Speech and language disorders - Answer: Can cause problems relating to family and friends



Meniere's disease - Answer: disorder of inner ear causing vertigo, tinnitus, and hearing loss



Not obvious hearing problems - Answer: loneliness and isolation



If the hearing aid is not working - Answer: check that it is turned on



Distal - Answer: the point farthest from the point of origin



medial - Answer: relating or located at or near the middle or midline of the body or body part



BRP - Answer: bathroom privileges



STAT - Answer: At once, immediately

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