WGU C464 Introduction to Communication Pre-Assessment 70
Questions with Verified Answers
Effective communication requires significant intellectual and psychological
resources - CORRECT ANSWER Lee and Jordan are co-workers who joke around at
work. Lee has invited Jordan for dinner with Lee's family at their home. Jordan
says something funny, but slightly inappropriate, and is intently observing the
reaction of everyone in Lee's family in order to determine what kind of humor is
acceptable in Lee's home. Which of the 4 primary challenges to communication
does Jordan's behaviors address?
We over-rely on digitally mediated communication - CORRECT ANSWER Peyton
works part time at a local software company and attends classes full time at a
university. In order to stay connected, Peyton communicates with colleagues,
classmates, family, and friends using multiple social media websites, email, and
texts every day. Peyton often feels overwhelmed by the volume of communication
she encounters. Which of the 4 primary challenges to communication does this
scenario demonstrate?
Intercultural understanding can be difficult - CORRECT ANSWER Juanita is an
instructor for a communication class at a state university. At the beginning of the
first class, she goes over her expectations and explains that she expects everyone
to be on time and participate and that part of their final grade is based on
participation. She notices a look of concern on a couple of students' faces, and she
wonders if they just don't like the idea of being on time, participating, or
something else. The two students, who have come from a different school
environment that never encouraged in-class participation are worried that their
grades will suffer due to their shyness. Which of the 4 primary challenges to
communication does this scenario demonstrate?
,Self-serving bias - CORRECT ANSWER Blake, who has just graduated from college,
is looking for a job. Blake emails the same cover letter and résumé to about 20
different companies but does not receive any replies. Blake concludes that this is
because those companies do not recognize good talent.Which concept below
explains Blake's conclusion?
You recognize the team logo on a garment worn by someone you encounter in
public. - CORRECT ANSWER Which example represents a complete and successful
communication in the linear model?
You saw someone smile at you to indicate they like the team jersey that you are
wearing. - CORRECT ANSWER What is an example of the transactional model of
communication?
Perceiving - CORRECT ANSWER John opens his mailbox and finds a letter from a
friend. John is on his way to an appointment so he places the letter on a table so
he can read it when he returns home. Which phase of the linear model of
communication is being illustrated in the scenario?
Selective attention - CORRECT ANSWER Two friends go to a baseball game. They
spend the entire game talking instead of watching the game. They enjoy their
conversation and do not notice the score of the game and do not realize that their
team lost the game.Which principle of perception is illustrated in this scenario?
Selection - CORRECT ANSWER A college student is searching the Internet for
sources for a research project and comes across a website that does not support
, their thesis so the student immediately dismisses the website as something not
worth reading.Which stage of perception is illustrated in this scenario?
Proximity - CORRECT ANSWER Joe sees Blake coming out of the synagogue. Joe
wonders if Blake is Jewish.Which method of organizing stimuli is illustrated in this
scenario?
Figure - CORRECT ANSWER A person looks at a picture of a receptionist smiling
widely behind a hotel reception desk and only sees the smiling receptionist and
not the blurred plaques of hotel information behind the receptionist.Which
principle of organization explains this?
Creating a strategy - CORRECT ANSWER A small business owner has been invited
by a former professor to visit a class for small-business entrepreneurs, and give a
presentation to educate students about business networking. He asks the
professor for information about the students in the class, such as the number of
students, and what ideas they have for their own businesses so he can develop
the right message to best benefit the class.Which step is the business owner
implementing in the plan for effective self-presentation, according to Waldeck,
Kearney, and Plax?
Self esteem - CORRECT ANSWER Peyton requested a meeting with his supervisor
regarding a potential promotion to a supervisor role. Peyton wants the promotion
due to the salary increase but believes he is too young and inexperienced to
manage others. He is worried his boss will reject his application.What do Peyton's
thoughts exemplify, based on this scenario?
Questions with Verified Answers
Effective communication requires significant intellectual and psychological
resources - CORRECT ANSWER Lee and Jordan are co-workers who joke around at
work. Lee has invited Jordan for dinner with Lee's family at their home. Jordan
says something funny, but slightly inappropriate, and is intently observing the
reaction of everyone in Lee's family in order to determine what kind of humor is
acceptable in Lee's home. Which of the 4 primary challenges to communication
does Jordan's behaviors address?
We over-rely on digitally mediated communication - CORRECT ANSWER Peyton
works part time at a local software company and attends classes full time at a
university. In order to stay connected, Peyton communicates with colleagues,
classmates, family, and friends using multiple social media websites, email, and
texts every day. Peyton often feels overwhelmed by the volume of communication
she encounters. Which of the 4 primary challenges to communication does this
scenario demonstrate?
Intercultural understanding can be difficult - CORRECT ANSWER Juanita is an
instructor for a communication class at a state university. At the beginning of the
first class, she goes over her expectations and explains that she expects everyone
to be on time and participate and that part of their final grade is based on
participation. She notices a look of concern on a couple of students' faces, and she
wonders if they just don't like the idea of being on time, participating, or
something else. The two students, who have come from a different school
environment that never encouraged in-class participation are worried that their
grades will suffer due to their shyness. Which of the 4 primary challenges to
communication does this scenario demonstrate?
,Self-serving bias - CORRECT ANSWER Blake, who has just graduated from college,
is looking for a job. Blake emails the same cover letter and résumé to about 20
different companies but does not receive any replies. Blake concludes that this is
because those companies do not recognize good talent.Which concept below
explains Blake's conclusion?
You recognize the team logo on a garment worn by someone you encounter in
public. - CORRECT ANSWER Which example represents a complete and successful
communication in the linear model?
You saw someone smile at you to indicate they like the team jersey that you are
wearing. - CORRECT ANSWER What is an example of the transactional model of
communication?
Perceiving - CORRECT ANSWER John opens his mailbox and finds a letter from a
friend. John is on his way to an appointment so he places the letter on a table so
he can read it when he returns home. Which phase of the linear model of
communication is being illustrated in the scenario?
Selective attention - CORRECT ANSWER Two friends go to a baseball game. They
spend the entire game talking instead of watching the game. They enjoy their
conversation and do not notice the score of the game and do not realize that their
team lost the game.Which principle of perception is illustrated in this scenario?
Selection - CORRECT ANSWER A college student is searching the Internet for
sources for a research project and comes across a website that does not support
, their thesis so the student immediately dismisses the website as something not
worth reading.Which stage of perception is illustrated in this scenario?
Proximity - CORRECT ANSWER Joe sees Blake coming out of the synagogue. Joe
wonders if Blake is Jewish.Which method of organizing stimuli is illustrated in this
scenario?
Figure - CORRECT ANSWER A person looks at a picture of a receptionist smiling
widely behind a hotel reception desk and only sees the smiling receptionist and
not the blurred plaques of hotel information behind the receptionist.Which
principle of organization explains this?
Creating a strategy - CORRECT ANSWER A small business owner has been invited
by a former professor to visit a class for small-business entrepreneurs, and give a
presentation to educate students about business networking. He asks the
professor for information about the students in the class, such as the number of
students, and what ideas they have for their own businesses so he can develop
the right message to best benefit the class.Which step is the business owner
implementing in the plan for effective self-presentation, according to Waldeck,
Kearney, and Plax?
Self esteem - CORRECT ANSWER Peyton requested a meeting with his supervisor
regarding a potential promotion to a supervisor role. Peyton wants the promotion
due to the salary increase but believes he is too young and inexperienced to
manage others. He is worried his boss will reject his application.What do Peyton's
thoughts exemplify, based on this scenario?
