Theory X and Theory Y
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, A motivation theory that suggests that management attitudes toward
workers fall into two opposing categories based on management
assumptions about worker capabilities and values.
Theory X are lazy
Theory Y are motivated to make a difference
Motivational Hygiene Theory
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the idea that satisfaction and dissatisfaction are separate and distinct
dimensions
-people are satisfied with their work if they believe they are making and
important different (motivators)
-dissatisfaction arises over hygiene factors
Six stigma
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analysts chart each stage in a workplace routine, time how long it takes,
consider the various outcomes
-which actions add value and which add error
-create a lean process map
The 3 Ws (Culture of Safety)
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Give this one a try later!
, A motivation theory that suggests that management attitudes toward
workers fall into two opposing categories based on management
assumptions about worker capabilities and values.
Theory X are lazy
Theory Y are motivated to make a difference
Motivational Hygiene Theory
Give this one a try later!
the idea that satisfaction and dissatisfaction are separate and distinct
dimensions
-people are satisfied with their work if they believe they are making and
important different (motivators)
-dissatisfaction arises over hygiene factors
Six stigma
Give this one a try later!
analysts chart each stage in a workplace routine, time how long it takes,
consider the various outcomes
-which actions add value and which add error
-create a lean process map
The 3 Ws (Culture of Safety)
Give this one a try later!
