TFSC EXAM REVISION QUESTIONS AND
100% CORRECT ANSWERS!!
According to the publication issued by the national commission on forensic sciences (NFS)
a problem or non-conformity may be identified through a number of methods. Which is
NOT one of the mentioned methods?
A. NIST surveys
B. audits
C. customer feedback
D. staff observations
A. NIST surveys
Which of the following is NOT of the recommended responsibilities of forensic science
service providers (and forensic science medical providers that are part of the federal
government or receiving federal funds)?
A. require corrective action when any error or non-conformity is identified
B. investigate a non-conformity to determine the root cause of the problem in order to
establish the proper corrective action
C. use either a fishbone diagram or the "5 whys" when conducting root cause analysis
D. establish policies and procedures for conducting root cause analysis and implementing
corrective actions
C. use either a fishbone diagram or the "5 whys" when conducting root cause analysis
A "just culture" can best be defined as:
A. one that recognizes that competent professionals make mistakes and will develop
unhealthy practices, but still should not tolerate reckless behavior
B. one that learns from error
C. one that has zero tolerance for trained professionals who deviate from established
procedures
D. one that the US Attorney General believes to be a model culture, in that root cause
analysis is conducted prior to choosing appropriate corrective action
, A. one that recognizes that competent professionals make mistakes and will develop unhealthy
practices, but still should not tolerate reckless behavior
The NCFS recommends that root cause analysis (RCA) policies/procedures include, at a
minimum, each of the below EXCEPT:
A. training for all employees on RCA principles, and training to a select group of personnel
on how to conduct RCA
B. guidance on when to conduct RCA and how to identify other cases that may have been
affected by a non-conformity
C. fostering a blame free environment; protection for "whistle-blowers" or any employee
who reports nonconformities to management
D. definition of terms to include "nonconforming work", "adverse event", "error", and
"omission", so that employees understand the differences between each occurrence
D. definition of terms to include "nonconforming work", "adverse event", "error", and
"omission", so that employees understand the differences between each occurrence
The NCFS publication explains that nonconforming work:
A. is an unintended occurrence that results in a departure from procedure; may include
behavior that was in good faith; resulted in damage to a case
B. can be an unplanned departure from a procedure; may included malfeasant behavior.
may not have resulted in damage to a case (even thought it had the potential to do so)
C. can be unplanned departure from a procedure, maybe include good faith behavior,
always results in damage to a case
D. is an unintended occurrence that results in departure from a procedure, is malfeasant
behavior regardless of intent. may or may not be damaging to a case
B. can be an unplanned departure from a procedure; may included malfeasant behavior. may not
have resulted in damage to a case (even thought it had the potential to do so)
Which is true concerning the correlation between an organization's level of quality and
history of non-conformities?
A. if an organization has a history of making mistakes frequently or having numerous
nonconformities, then it is not a high-quality organization
100% CORRECT ANSWERS!!
According to the publication issued by the national commission on forensic sciences (NFS)
a problem or non-conformity may be identified through a number of methods. Which is
NOT one of the mentioned methods?
A. NIST surveys
B. audits
C. customer feedback
D. staff observations
A. NIST surveys
Which of the following is NOT of the recommended responsibilities of forensic science
service providers (and forensic science medical providers that are part of the federal
government or receiving federal funds)?
A. require corrective action when any error or non-conformity is identified
B. investigate a non-conformity to determine the root cause of the problem in order to
establish the proper corrective action
C. use either a fishbone diagram or the "5 whys" when conducting root cause analysis
D. establish policies and procedures for conducting root cause analysis and implementing
corrective actions
C. use either a fishbone diagram or the "5 whys" when conducting root cause analysis
A "just culture" can best be defined as:
A. one that recognizes that competent professionals make mistakes and will develop
unhealthy practices, but still should not tolerate reckless behavior
B. one that learns from error
C. one that has zero tolerance for trained professionals who deviate from established
procedures
D. one that the US Attorney General believes to be a model culture, in that root cause
analysis is conducted prior to choosing appropriate corrective action
, A. one that recognizes that competent professionals make mistakes and will develop unhealthy
practices, but still should not tolerate reckless behavior
The NCFS recommends that root cause analysis (RCA) policies/procedures include, at a
minimum, each of the below EXCEPT:
A. training for all employees on RCA principles, and training to a select group of personnel
on how to conduct RCA
B. guidance on when to conduct RCA and how to identify other cases that may have been
affected by a non-conformity
C. fostering a blame free environment; protection for "whistle-blowers" or any employee
who reports nonconformities to management
D. definition of terms to include "nonconforming work", "adverse event", "error", and
"omission", so that employees understand the differences between each occurrence
D. definition of terms to include "nonconforming work", "adverse event", "error", and
"omission", so that employees understand the differences between each occurrence
The NCFS publication explains that nonconforming work:
A. is an unintended occurrence that results in a departure from procedure; may include
behavior that was in good faith; resulted in damage to a case
B. can be an unplanned departure from a procedure; may included malfeasant behavior.
may not have resulted in damage to a case (even thought it had the potential to do so)
C. can be unplanned departure from a procedure, maybe include good faith behavior,
always results in damage to a case
D. is an unintended occurrence that results in departure from a procedure, is malfeasant
behavior regardless of intent. may or may not be damaging to a case
B. can be an unplanned departure from a procedure; may included malfeasant behavior. may not
have resulted in damage to a case (even thought it had the potential to do so)
Which is true concerning the correlation between an organization's level of quality and
history of non-conformities?
A. if an organization has a history of making mistakes frequently or having numerous
nonconformities, then it is not a high-quality organization
