Patient Care Technologies Exam
Questions and Answers
Which statement best describes a workaround?
A workaround occurs when a piece of technology works well without any issues.
A workaround occurs when something does not work.
A workaround occurs when a different workflow is used because something doesn't
work.
A workaround occurs when a process is fixed, and an
alternate workflow is no longer needed. - Answer- A workaround occurs when a
different workflow is used because something doesn't worK.
-----------------------------------------------------
A workaround occurs when a process is broken or delayed, and a different process
is created as an alternate. When a process is fixed, there is no need for a
workaround. When something doesn't work, a workaround might need to be created.
When something works well, there is no need for a workaround.
Which description is most accurate to describe the human technology interface?
How a device interacts with a human.
A special cable that connects a person to a piece of technology.
How a human interacts with a technology.
A device that translates voice into a computer-generated sound file. - Answer- How a
human interacts with a technology.
------------------------------------------------
The human technology interface describes how a human interacts with a technology.
Technology cannot interact with a human without considering how humans interact.
A device that translates voice to sound is a recording system. Cables are not used to
connect people to machines, generally.
Review the picture below and select which problem an informatics nurse may
identify:
Human Technological Interface failure
Meaningful use failure
Interoperability
Ergonomic deficiencies - Answer- Ergonomic deficiencies
---------------------------------------------
, Picture shows a chair that is too low, objects in the way underneath the desk
preventing proper seating, and monitors that are too low forcing pressure on the
neck and unnecessary extension of the arms. Interoperability is about systems
integration. Human technological interface failure would describe a faulty operations
issue. Meaningful use failure is about utilization of electronic health systems and the
failure to use them at their full potential.
Which statements describe advantages of a workflow analysis? Select all that apply.
Improve client care and safety.
Find staff that may be doing something wrong.
Pinpoint issues that may need a change or work-around.
Identify ways to improve efficiency.
Combine and streamline resource use.
-------------------------------------------------------------------- - Answer- Improve client care
and safety.
Pinpoint issues that may need a change or work-around.
Identify ways to improve efficiency.
Combine and streamline resource use.
-----------------------------------------------
Advantages to workflow analysis include identification of ways to improve efficiency,
combine and streamline resources, and issues that may need change. Workflow
analysis can also improve client care and safety. It should never be used to find staff
errors for the purpose of discipline.
Review the two documents shown here. Drag the correct report type and drop to the
box underneath each document below:
Observation by Sally Mae, RN Informatics Specialist:
The electronic record was used in the following order:
Logged into the system
Searched for a client by last name and unit
Viewed the dashboard
Viewed laboratory value results for today
Viewed radiology testing done yesterday
Viewed the previous shifts nursing notes
Viewed the medication administration record
Entered a nursing note
NEXT DOCUMENT
Observation by Sally Mae, RN Informatics Specialist:
The electronic record was used in the following order:
Questions and Answers
Which statement best describes a workaround?
A workaround occurs when a piece of technology works well without any issues.
A workaround occurs when something does not work.
A workaround occurs when a different workflow is used because something doesn't
work.
A workaround occurs when a process is fixed, and an
alternate workflow is no longer needed. - Answer- A workaround occurs when a
different workflow is used because something doesn't worK.
-----------------------------------------------------
A workaround occurs when a process is broken or delayed, and a different process
is created as an alternate. When a process is fixed, there is no need for a
workaround. When something doesn't work, a workaround might need to be created.
When something works well, there is no need for a workaround.
Which description is most accurate to describe the human technology interface?
How a device interacts with a human.
A special cable that connects a person to a piece of technology.
How a human interacts with a technology.
A device that translates voice into a computer-generated sound file. - Answer- How a
human interacts with a technology.
------------------------------------------------
The human technology interface describes how a human interacts with a technology.
Technology cannot interact with a human without considering how humans interact.
A device that translates voice to sound is a recording system. Cables are not used to
connect people to machines, generally.
Review the picture below and select which problem an informatics nurse may
identify:
Human Technological Interface failure
Meaningful use failure
Interoperability
Ergonomic deficiencies - Answer- Ergonomic deficiencies
---------------------------------------------
, Picture shows a chair that is too low, objects in the way underneath the desk
preventing proper seating, and monitors that are too low forcing pressure on the
neck and unnecessary extension of the arms. Interoperability is about systems
integration. Human technological interface failure would describe a faulty operations
issue. Meaningful use failure is about utilization of electronic health systems and the
failure to use them at their full potential.
Which statements describe advantages of a workflow analysis? Select all that apply.
Improve client care and safety.
Find staff that may be doing something wrong.
Pinpoint issues that may need a change or work-around.
Identify ways to improve efficiency.
Combine and streamline resource use.
-------------------------------------------------------------------- - Answer- Improve client care
and safety.
Pinpoint issues that may need a change or work-around.
Identify ways to improve efficiency.
Combine and streamline resource use.
-----------------------------------------------
Advantages to workflow analysis include identification of ways to improve efficiency,
combine and streamline resources, and issues that may need change. Workflow
analysis can also improve client care and safety. It should never be used to find staff
errors for the purpose of discipline.
Review the two documents shown here. Drag the correct report type and drop to the
box underneath each document below:
Observation by Sally Mae, RN Informatics Specialist:
The electronic record was used in the following order:
Logged into the system
Searched for a client by last name and unit
Viewed the dashboard
Viewed laboratory value results for today
Viewed radiology testing done yesterday
Viewed the previous shifts nursing notes
Viewed the medication administration record
Entered a nursing note
NEXT DOCUMENT
Observation by Sally Mae, RN Informatics Specialist:
The electronic record was used in the following order:
