Organizations should work to discourage positive deviance in the workplace - AnswersFalse
To achieve a climate encouraging positive OB, an organization must foster a specific set of organizational
values, organizational practices, and transformational leadership - AnswersFalse
Kerry's manager asks her to head up a team reviewing office protocols. Kerry is in a great mood, having
received a substantial bonus last week. This indicates that _________ experiences lead us to be more
responsive to positive information - Answerspositive
Which of the following is true about balancing positive and negative emotions - AnswersIdeally, we
should have more positive experiences than negative
During a class lecture, Mike finds himself thinking about an argument he had last night with his
girlfriend. Mike is displaying - AnswersRumination
Imelda's life is difficult right now. Her husband and she recently decided to divorce and she is now a
single parent of two pre-teenagers. They are good kids, but it is difficult taking care of them and
managing her full-time job as a middle manager. Imelda has started taking work home at night and
finishing projects at night after her children are in bed. Imelda is likely exhibiting: - Answersresilience
Leanne is promoted to manager of XYX Furniture Store. George also applied for the position. He
confronts Leanne, claiming that she is undeserving of the position and only got it because she was a
woman. Leanne explains that she has 10 years of previous experience in other stores. Leanne is
exhibiting - Answerstemperance
Positive emotions broaden your mindset and open you to consider alternatives when trying to solve a
problem, as well as help you build social relationships - AnswersTrue
Positive practices that escalate positive outcomes because of their associations with positive emotions
and social capital are having a(n) _________ effect - Answersamplifying
Juan finished the special report for the vice president of marketing. He spent many extra hours
compiling this report and knows it has excellent quality. _________ is the emotion Juan is most likely
experiencing - Answerspride
People with high levels of positive psychological capital tend to display - Answershope, efficacy,
resilience, and optimism
Self-efficacy is a component of - Answerspsychological capital
________ is not one of the components of well-being - AnswersProductivity
John received a poor performance evaluation from his boss. On the weekend, he talks with his neighbor
Faisal about his situation. Faisal asks him questions about his work and the evaluation, and as a result
, John develops a plan of action for improving his productivity. Faisal has provided: -
Answersinformational support
Employees who flourish report less stress and more organizational commitment and job satisfaction.
They perform better, and are absent less than employees who don't flourish - AnswersTrue
_______ is a key input to positivity from person factors - AnswersMindfulness
Susan, a management major, is taking an overload of classes this term. On a team project in one of her
classes, one of her teammates sees how busy she is and does the final proofreading of the team project
for her. Susan is likely to be feeling: - Answersgratitude
Chris just finished a calculus test. Afterward, he walked all the way across campus without being aware
of anything or anyone he passed. This is an example of: - AnswersMindless
_______ is defined as employees' perceptions of formal and informal organizational policies, practices,
procedures, and routines - AnswersOrganizational climate
Well-being is the combined impact of positive emotions, engagement, relationships, meaning, and
achievement, pursued for their own sake - AnswersTrue
Every management function and activity involves some form of direct or indirect communication -
AnswersTrue
Recent research has shown that employees' use of social media is related to increased job satisfaction,
performance, and retention - AnswersTrue
___________ is the process of translating thoughts into a code or language that can be understood by
others - AnswersEncoding
Neil is attending a job fair. He knows that there is a lot of competition for these positions and wants to
stand out. Neil practices his greeting and "elevator" pitch in front of a mirror. He brings copies of his
résumé and business cards. On each card, he notes his blog site address. On the blog, he has comments
on several recent articles about new technologies in this field. Neil is maximizing - AnswersMedia
richness
The four factors of media richness include Feedback, channel, type, and language source - AnswersTrue
Which of the following is not a factor in media richness? - AnswersWhether a medium involves
electronic methods
Dylan and Jack are playing a game of chess. Jack wins, and he touches Dylan on the shoulder and says
"good game". What does this communicate? - AnswersJack likes Dylan
Manash pays attention in his management class, where the professor has entertaining, interesting visual
aids. At times, he makes good eye contact with the professor, and occasionally raises his hand to ask