OPSY 5315 RAO EXAM 1 200 REAL EXAM QUESTIONS WITH
VERIFIED A+ ANSWERS | 2025/2026 COMPLETE TEST BANK | BRAND
NEW, FULLY UPDATED & HIGHLY RATED
Which of the following is NOT considered to be a stakeholder?
A. community members
B. competitors
C. distributors
D. customers
Competitors
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A. production/operations
B. marketing
C. research and development
D. finance/accounting
research and development
Which of these is NOT one of the basic functions of the management process?
A. staffing
B. inspecting
C. controlling
D. leading
Inspecting
Which of the following best defines scheduling?
A. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize personnel while meeting customer demands.
,B. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands.
C. Determines and implements long- and short-term schedules that effectively and efficiently
utilize personnel while meeting customer demands.
D. Determines and implements long- and short-term schedules that effectively and efficiently
utilize both personnel and facilities while meeting customer demands.
Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands.
Which of these is NOT one of the 10 strategic OM decisions?
A. marketing
B. layout strategies
C. managing quality
D. scheduling
Marketing
Which of the following is NOT a characteristic of services?
A. produced and consumed simultaneously
B. intangible
C. standardized product
D. unique
standardized product
Which of the following is NOT one of the factors that fosters specialization and worldwide
supply chains?
A. cheaper transportation
B. instant communication
C. specialized expert knowledge
D. marketing
Marketing
,Which appears to provide the best opportunity for increases in productivity?
A. capital
B. raw materials
C. labor
D. management
management
What is the goal for mass customization?
A. The goal is to enrich jobs and move more decision making to the individual contributor.
B. The goal is to seek creative designs, efficient production, and high-quality goods via
international collaboration.
C. The goal is to produce customized products, whenever and wherever needed.
D. The goal is to let operations managers work with their supply chain to viciously cut
inventories at every level.
The goal is to produce customized products, whenever and wherever needed.
A global network of organizations and activities that supply a firm with goods and services is
referred to as
A. a supply chain.
B. business functions.
C. production.
D. operations management.
a supply chain.
Which of these is NOT one of the 10 strategic OM decisions?
A.
managing quality
B.
layout strategies
C.
marketing
, D.
scheduling
Marketing
Which of the following trends is NOT part of the exciting OM challenges currently facing
operations managers?
A.
supply-chain partnering
B.
sustainability
C.
mass customization
D.
local focus
local focus
Which of the following activities at an airline is NOT an operations activity
A.
flying
B.
crew scheduling
C.
sales
D.
catering
Sales
Which of the following activities at a commercial bank is NOT an operations activity?
A.
maintenance
B.
auditing
C.
check clearing
VERIFIED A+ ANSWERS | 2025/2026 COMPLETE TEST BANK | BRAND
NEW, FULLY UPDATED & HIGHLY RATED
Which of the following is NOT considered to be a stakeholder?
A. community members
B. competitors
C. distributors
D. customers
Competitors
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A. production/operations
B. marketing
C. research and development
D. finance/accounting
research and development
Which of these is NOT one of the basic functions of the management process?
A. staffing
B. inspecting
C. controlling
D. leading
Inspecting
Which of the following best defines scheduling?
A. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize personnel while meeting customer demands.
,B. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands.
C. Determines and implements long- and short-term schedules that effectively and efficiently
utilize personnel while meeting customer demands.
D. Determines and implements long- and short-term schedules that effectively and efficiently
utilize both personnel and facilities while meeting customer demands.
Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands.
Which of these is NOT one of the 10 strategic OM decisions?
A. marketing
B. layout strategies
C. managing quality
D. scheduling
Marketing
Which of the following is NOT a characteristic of services?
A. produced and consumed simultaneously
B. intangible
C. standardized product
D. unique
standardized product
Which of the following is NOT one of the factors that fosters specialization and worldwide
supply chains?
A. cheaper transportation
B. instant communication
C. specialized expert knowledge
D. marketing
Marketing
,Which appears to provide the best opportunity for increases in productivity?
A. capital
B. raw materials
C. labor
D. management
management
What is the goal for mass customization?
A. The goal is to enrich jobs and move more decision making to the individual contributor.
B. The goal is to seek creative designs, efficient production, and high-quality goods via
international collaboration.
C. The goal is to produce customized products, whenever and wherever needed.
D. The goal is to let operations managers work with their supply chain to viciously cut
inventories at every level.
The goal is to produce customized products, whenever and wherever needed.
A global network of organizations and activities that supply a firm with goods and services is
referred to as
A. a supply chain.
B. business functions.
C. production.
D. operations management.
a supply chain.
Which of these is NOT one of the 10 strategic OM decisions?
A.
managing quality
B.
layout strategies
C.
marketing
, D.
scheduling
Marketing
Which of the following trends is NOT part of the exciting OM challenges currently facing
operations managers?
A.
supply-chain partnering
B.
sustainability
C.
mass customization
D.
local focus
local focus
Which of the following activities at an airline is NOT an operations activity
A.
flying
B.
crew scheduling
C.
sales
D.
catering
Sales
Which of the following activities at a commercial bank is NOT an operations activity?
A.
maintenance
B.
auditing
C.
check clearing
