h87Edition87Robbins
Essentials87of87Organizational87Behavior,8715e87(Rob
bins)87Chapter872
Diversity87in87Organizations
1) The87two87major87forms87of87workforce87diversity87are87 and .
A) surface-level87diversity;87deep-level87diversity
B) surface-level87diversity;87lateral-level87diversity
C) organizational-level87diversity;87individual-level87diversity
D) lateral-level87diversity;87deep-level87diversity
E) physical-level87diversity;87intellectual-
level87diversity87Answer:8 7 A
Explanation:8 7 Demographics87mostly87reflect87surface-
level87diversity,87not87thoughts87and87feelings,87and87can87lead87employees87to87perceive87one87
another87through87stereotypes87and87assumptions.87However,87evidence87has87shown87that87as87
people87get87to87know87one87another,87they87become87less87concerned87about87demographic87di
fferences87if87they87see87themselves87as87sharing87more87important87characteristics,87such87as87
personality87and87values,87that87represent87deep-level87diversity.
Diff:872
AACSB:8 7 Diverse87and87Multicultural87Work87Environments
87Quest.87Category:8 7 Concept
LO:8 7 8 7 2.187Demonstrate87how87workplace87discrimination87undermines87organizational87effectiveness.
2) By872024,87it87is87expected87that872587percent87of87the87working87population87will87be .
A) Hispanic
B) over8755
C) Black
D) female
E) Asian87A
nswer:8 7 B
Explanation:8 7 Trends87indicate87that87the87portion87of87the87workforce87over87the87age87of8755
87will87have87grown87to872587percent87(from8721.787percent87in872014)87by87the87year872024.
Diff:871
AACSB:8 7 Diverse87and87Multicultural87Work87Environments
87Quest.87Category:8 7 Concept
LO:8 7 8 7 2.187Demonstrate87how87workplace87discrimination87undermines87organizational87effectiveness.
1
Copyright87©87202287Pearson87Education
,87Inc.
mynursytest.store
,DOWNLOAD87THE87Test87Bank87for87Essentials87of87Organizational87Behavior8715t
h87Edition87Robbins
3) Differences87in87ethnicity87is87an87example87of87 .
A) firm-level87diversity
B) organizational-level87diversity
C) lateral-level87diversity
D) surface-level87diversity
E) deep-
level87diversity87Answ
er:8 7 D
Explanation:8 7 Surface-
level87diversity87refers87to87the87differences87in87characteristics87like87education,87work-
status,87regional87background,87ethnicity,87and87gender.87Deep-
level87diversity,87on87the87other87hand,87refers87to87differences87in87individual87characteristics87li
ke87personality,87values,87belief-system,87and87interests.
Diff:871
AACSB:8 7 Diverse87and87Multicultural87Work87Environments
87Quest.87Category:8 7 Concept
LO:8 7 8 7 2.187Demonstrate87how87workplace87discrimination87undermines87organizational87effectiveness.
4) Differences87in87a87characteristic87such87as87personality87form87part87of87 .
A) surface-level87diversity
B) deep-level87diversity
C) lateral-level87diversity
D) organizational-level87diversity
E) individual-
level87diversity87Answer:8
7 B
Explanation:8 7 Surface-
level87diversity87refers87to87the87differences87in87characteristics87like87education,87work-
status,87regional87background,87and87gender.87Deep-
level87diversity,87on87the87other87hand,87refers87to87differences87in87individual87characteristics87
like87personality,87values,87belief-system,87and87interests.
Diff:871
AACSB:8 7 Diverse87and87Multicultural87Work87Environments
87Quest.87Category:8 7 Concept
LO:8 7 8 7 2.187Demonstrate87how87workplace87discrimination87undermines87organizational87effectiveness.
5) Stereotypes87are87most87likely87to87be87activated87by87 -level87diversity.
A) lateral
B) organic
C) surface
D) deep
E) tertiary87
Answer:8 7
C
Explanation:8 7 Since87surface-
level87diversity87is87easily87discernible,87they87may87lead87employees87to87make87stereotypes87a
nd87assumptions87about87others87from87certain87demographic87backgrounds.
2
Copyright87©87202287Pearson87Education
,87Inc.
mynursytest.store
, Diff:873
AACSB:8 7 Diverse87and87Multicultural87Work87Environments
87Quest.87Category:8 7 Concept
LO:8 7 8 7 2.187Demonstrate87how87workplace87discrimination87undermines87organizational87effectiveness.
3
Copyright87©87202287Pearson87Education
,87Inc.
mynursytest.store