with answers
People Centered Practices - correct answer ✔✔-job security
-careful hiring
-power to the people
-equitable pay for performance
-lots of training
-less emphasis on status
-trust building
Goals of OB - correct answer ✔✔Explanation
-why an individual or group did something
-occurs after the fact
-Robbins says is least important of the goals
Prediction
-focuses on future events
-predict responses to change
Control
-Robbins claims the control function is controversial
-some call it "unethical and repugnant", why?
-Must it be?
What does OB study? - correct answer ✔✔- Studies dimensions of individual, group, and
organizational behaviors
,- emphasizes a global context
- studies the nature of managerial work
- studies the influence of ethics in human behavior
Organizations - correct answer ✔✔is a consciously coordinated social unit, composed of two or
more people, that may function on a relatively continuous basis possessing authority relations,
communication systems, use of incentives, and some type of legal status.
Possess systems of social interactions possessing:
- authority relations
- communication systems
- use of incentives
- some type of legal status
Examples are everywhere
- businesses
- colleges
- stores
- prisons
Frederick Taylor and Taylorism - correct answer ✔✔Though Taylor irritated many people, he is
now generally acknowledged as the 20th century's first labor consultant.
job- Carefully study the jobs to develop standard work practices, standardize all tools
- Scientifically select each worker
- Mgt. and workers must cooperate to ensure that work is done according to standard practices
- Mgt. plans and workers do
, Henri Fayol's Management Functions - correct answer ✔✔Five Functions of Management
- planning
- organizing
- command
- coordination
- control
Self-Leadership - correct answer ✔✔The process of influencing oneself to establish the self-
direction and self-motivation needed to perform a task
Job Characteristics Theory - correct answer ✔✔A theory that argues that five core
characteristics (variety, identity, significance, autonomy, and feedback) combine to result in high
levels of satisfaction with the work itself.
Hawthorne Studies - correct answer ✔✔determine if level of lighting affected human
productivity.
- For the experimental group
raised light level, production increased
- Control groups (left light level alone) production increased as well
- Researchers concluded that simply being part of an experiment with focused and greater
attention increased productivity
Workforce diversity - correct answer ✔✔- Refers to variations in workforce composition based
on personal and background factors
- Involves organizations becoming more heterogeneous in terms of gender, race, and ethnicity
- Diversity brings different world views to the workplace
- Can produce sub-cultures within the organizational culture (system of shared meanings held
by members of the organization)