AMZL ACTUAL FINAL PAPER 2025/2026 QUESTIONS
WITH SOLUTIONS RATED A+
✔✔What is the standard pick rate? - ✔✔20 minutes per person
✔✔What platform is used to track route progress and pick times - ✔✔Route stager
✔✔Calculate number of waves: 55k volume, 10% daily goes to flex, DSP SPR is 149
with 41 vehicle staging locations, round up - ✔✔9
✔✔Input for the Amazon Connections Engagement Scorecard - ✔✔Engagement index,
leadership behavior index, safety leadership index.
✔✔Does not impact PNOV - ✔✔SSP Scan compliance %, scan to verify compliance %,
defect not corrected DPMO
✔✔JAS - ✔✔Jurisdiction Authority Service
✔✔Daily vehicle condition reports (DVCR) should occur... - ✔✔2 times a day
✔✔Trust, value, and connection are examples of team inclusion - ✔✔True
✔✔Tool used to monitor the status of picks to make sure they are being completed in
time to meet OTD - ✔✔Route stager
✔✔By what time of the day does OTR MGMT need to confirm DSP's assigned service
count in WST? - ✔✔12:00pm
✔✔Leadership must respond to VOD board comments within 48 hours - ✔✔False
✔✔How long can a stand up be? - ✔✔5 minutes
✔✔How long should a fast start be? - ✔✔7 minutes
✔✔Where do you complete your Area Organization Audit (AO)? - ✔✔Gensuite
✔✔Steps to start sortation planning - ✔✔RTS, sort planning, cycle, plan
✔✔Labor needs formula (round numbers up at end of calculation) - ✔✔Cycle
volume/PPH target= x hours
x hours/shift lenght in decimal= # of people
✔✔Belt run time - ✔✔Convert all times to minutes.
, SUM = 7 min
Breaks = 15 min
Lunch = 30 min
Stow down time = 15 min
✔✔Belt run time formula - ✔✔𝐵𝑅𝑇 = 𝑠ℎ𝑖𝑓𝑡 𝑅𝑎𝑛𝑔𝑒 − 𝑆𝑈𝑀 − 𝑏𝑟𝑒𝑎𝑘 − 𝑙𝑢𝑛𝑐ℎ − 𝑠𝑡𝑜𝑤 𝑑𝑜𝑤𝑛
✔✔Flow management formula - ✔✔volume/brt= fph
fph/60 minutes= flow per minute
✔✔Delivery estimate accuracy formula - ✔✔(DEA volume- missed attempt in DEA)/
DEA volume= DEA%
✔✔Defects that lead to Missed Attempt in DEA - ✔✔MNR
Late Slam
Upstream Missorts
OODT
DNC Missorts
PNOV
Not Dispatched
✔✔First day delivery success formula - ✔✔delivered volume/dispatched volume= FDDS
✔✔PNOV formula - ✔✔Parcel not on van shipments/ dispached shipments *
1,000,000= Parcel not on van DPMO (PNOV)
✔✔SSP sort scan compliance formula - ✔✔Shipments scanned in SSP/ shipments
inducted * 100= SSP scan compliance
✔✔DNC DPMO formula - ✔✔# of incorrect moved packages/ total # of sorted packages
* 1,000,000
✔✔RTS debrief staffing - ✔✔Method A:
𝑉𝑜𝑙𝑢𝑚𝑒 − (𝐹𝐷𝐷𝑆 𝐻𝑖𝑠𝑡𝑜𝑟𝑖𝑐𝑎𝑙 𝑇𝑟𝑒𝑛𝑑 − 100%) = ℎ𝑖𝑠𝑡𝑜𝑟𝑖𝑐𝑎𝑙 # 𝑜𝑓 𝑝𝑎𝑐𝑘𝑎𝑔𝑒𝑠 𝑅𝑇𝑆/
ℎ𝑖𝑠𝑡𝑜𝑟𝑖𝑐𝑎𝑙 # 𝑜𝑓 𝑝𝑎𝑐𝑘𝑎𝑔𝑒𝑠 𝑅𝑇𝑆 𝑥 15 (𝑑𝑒𝑏𝑟𝑖𝑒𝑓 𝑡𝑖𝑚𝑒 𝑝𝑒𝑟 𝑝𝑎𝑐𝑘𝑎𝑔𝑒 𝑖𝑛 𝑠𝑒𝑐) = # ℎ𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑
𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓
# 𝑜𝑓 ℎ𝑜𝑢𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓/
# ℎ𝑜𝑢𝑟𝑠 𝑢𝑠𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓
= #𝑜𝑓 𝑑𝑒𝑏𝑟𝑖𝑒𝑓 𝑠𝑡𝑎𝑡𝑖𝑜𝑛𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 (𝑟𝑜𝑢𝑛𝑑 𝑢𝑝)
Method B:
𝑣𝑜𝑙𝑢𝑚𝑒/
𝑆𝑃𝑅
= #𝑜𝑓 𝑟𝑜𝑢𝑡𝑒𝑠
#𝑜𝑓 𝑟𝑜𝑢𝑡𝑒𝑠 𝑥 2 (𝑑𝑒𝑏𝑟𝑖𝑒𝑓 𝑡𝑖𝑚𝑒 𝑝𝑒𝑟 𝐷𝐴) = # ℎ𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓
# ℎ𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓/
WITH SOLUTIONS RATED A+
✔✔What is the standard pick rate? - ✔✔20 minutes per person
✔✔What platform is used to track route progress and pick times - ✔✔Route stager
✔✔Calculate number of waves: 55k volume, 10% daily goes to flex, DSP SPR is 149
with 41 vehicle staging locations, round up - ✔✔9
✔✔Input for the Amazon Connections Engagement Scorecard - ✔✔Engagement index,
leadership behavior index, safety leadership index.
✔✔Does not impact PNOV - ✔✔SSP Scan compliance %, scan to verify compliance %,
defect not corrected DPMO
✔✔JAS - ✔✔Jurisdiction Authority Service
✔✔Daily vehicle condition reports (DVCR) should occur... - ✔✔2 times a day
✔✔Trust, value, and connection are examples of team inclusion - ✔✔True
✔✔Tool used to monitor the status of picks to make sure they are being completed in
time to meet OTD - ✔✔Route stager
✔✔By what time of the day does OTR MGMT need to confirm DSP's assigned service
count in WST? - ✔✔12:00pm
✔✔Leadership must respond to VOD board comments within 48 hours - ✔✔False
✔✔How long can a stand up be? - ✔✔5 minutes
✔✔How long should a fast start be? - ✔✔7 minutes
✔✔Where do you complete your Area Organization Audit (AO)? - ✔✔Gensuite
✔✔Steps to start sortation planning - ✔✔RTS, sort planning, cycle, plan
✔✔Labor needs formula (round numbers up at end of calculation) - ✔✔Cycle
volume/PPH target= x hours
x hours/shift lenght in decimal= # of people
✔✔Belt run time - ✔✔Convert all times to minutes.
, SUM = 7 min
Breaks = 15 min
Lunch = 30 min
Stow down time = 15 min
✔✔Belt run time formula - ✔✔𝐵𝑅𝑇 = 𝑠ℎ𝑖𝑓𝑡 𝑅𝑎𝑛𝑔𝑒 − 𝑆𝑈𝑀 − 𝑏𝑟𝑒𝑎𝑘 − 𝑙𝑢𝑛𝑐ℎ − 𝑠𝑡𝑜𝑤 𝑑𝑜𝑤𝑛
✔✔Flow management formula - ✔✔volume/brt= fph
fph/60 minutes= flow per minute
✔✔Delivery estimate accuracy formula - ✔✔(DEA volume- missed attempt in DEA)/
DEA volume= DEA%
✔✔Defects that lead to Missed Attempt in DEA - ✔✔MNR
Late Slam
Upstream Missorts
OODT
DNC Missorts
PNOV
Not Dispatched
✔✔First day delivery success formula - ✔✔delivered volume/dispatched volume= FDDS
✔✔PNOV formula - ✔✔Parcel not on van shipments/ dispached shipments *
1,000,000= Parcel not on van DPMO (PNOV)
✔✔SSP sort scan compliance formula - ✔✔Shipments scanned in SSP/ shipments
inducted * 100= SSP scan compliance
✔✔DNC DPMO formula - ✔✔# of incorrect moved packages/ total # of sorted packages
* 1,000,000
✔✔RTS debrief staffing - ✔✔Method A:
𝑉𝑜𝑙𝑢𝑚𝑒 − (𝐹𝐷𝐷𝑆 𝐻𝑖𝑠𝑡𝑜𝑟𝑖𝑐𝑎𝑙 𝑇𝑟𝑒𝑛𝑑 − 100%) = ℎ𝑖𝑠𝑡𝑜𝑟𝑖𝑐𝑎𝑙 # 𝑜𝑓 𝑝𝑎𝑐𝑘𝑎𝑔𝑒𝑠 𝑅𝑇𝑆/
ℎ𝑖𝑠𝑡𝑜𝑟𝑖𝑐𝑎𝑙 # 𝑜𝑓 𝑝𝑎𝑐𝑘𝑎𝑔𝑒𝑠 𝑅𝑇𝑆 𝑥 15 (𝑑𝑒𝑏𝑟𝑖𝑒𝑓 𝑡𝑖𝑚𝑒 𝑝𝑒𝑟 𝑝𝑎𝑐𝑘𝑎𝑔𝑒 𝑖𝑛 𝑠𝑒𝑐) = # ℎ𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑
𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓
# 𝑜𝑓 ℎ𝑜𝑢𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓/
# ℎ𝑜𝑢𝑟𝑠 𝑢𝑠𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓
= #𝑜𝑓 𝑑𝑒𝑏𝑟𝑖𝑒𝑓 𝑠𝑡𝑎𝑡𝑖𝑜𝑛𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 (𝑟𝑜𝑢𝑛𝑑 𝑢𝑝)
Method B:
𝑣𝑜𝑙𝑢𝑚𝑒/
𝑆𝑃𝑅
= #𝑜𝑓 𝑟𝑜𝑢𝑡𝑒𝑠
#𝑜𝑓 𝑟𝑜𝑢𝑡𝑒𝑠 𝑥 2 (𝑑𝑒𝑏𝑟𝑖𝑒𝑓 𝑡𝑖𝑚𝑒 𝑝𝑒𝑟 𝐷𝐴) = # ℎ𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓
# ℎ𝑟𝑠 𝑛𝑒𝑒𝑑𝑒𝑑 𝑓𝑜𝑟 𝑑𝑒𝑏𝑟𝑖𝑒𝑓/
