VERIFIED ANSWERS (ALREADY GRADED A+)
leadership refers to Correct answer-ability to guide, motivate and inspire and instill vision and
purpose.
management Correct answer-planning, organizing, directing, and controlling with the purpose of
accomplishing specific goals and objectives within the organization.
Authority Correct answer-the power or right to influence, give directions, command, take action
and make decisions.
accountability and responsibility are usually interchangeable
Theories of Leadership Correct answer-Can be classified as trait, attitudinal, contemporary
Trait Theory (Leadership Theory) Correct answer-focus on certain characteristics of leader
contemporary theory of leadership Correct answer-include theories most commonly used in
present time
charismatic theory Correct answer-quality of other theories, relates to special charm to inspire
others to follow and give allegiance. Commonly used in crisis/change.
attitudinal theory of leadership Correct answer-leadership relates to personal attributes (height,
social background, creativity, assertiveness, integrity, ability, intelligence etc)
Leadership Styles Correct answer-autocratic/authoritarian, democratic/participative,
laissez-faire/permissive
modeling Correct answer-when nurse comes to understand patients perspective
autocratic/authoritarian leadership Correct answer--dictates work to be done
-majority of decisions determined by manager
-gives little to no opportunity for input
-communication flows downwards
-works well in emergencies and preferred inexperienced/uneducated employees
Democratic/Participative leadership Correct answer--input and decision making encouraged
- leaders see themselves as coworker/partnership
-communication, consensus, and teamwork stressed
-communication flows up and down
-human relationships important
-preferred style in most work situations
-leaders lead by supporting coworkers
multicratic leadership Correct answer--combines most favorable aspects of all styles
-most used in healthcare
- transformational leaders info and decision making with employees
-informed workers developing into self-directed teams-collaborative or shared leadership style where
individuals closest to the problem helping find solutions.
, self-directed work team Correct answer-individuals closest to the problem helping find solutions
Laissez-faire/permissive leadership Correct answer-- little to no guidance
- coworkers develop own goals and decisions
-decision making dispersed throughout group
- maximum freedom, promotes workers to work high levels
-may cause leader vacuum if used inappropriately
five goals of nursing intervention Correct answer-build trust, promote positive attitude, advocate
for client control, validate clients strength, assist with goal setting.
Helen Erickson Correct answer-Principal author of modeling and role modeling theory
concepts of power Correct answer-power- ability and individuals to get things done
empowerment- one individual has power and is able to share it
empowerment occurs when:
info is shared.
involvement in goal setting
find solutions to problems
efforts are recognized
power types Correct answer-legitimate power, referent power, reward power, coercive power,
expert power, informational power, connection power, motivational power
communicating effectively Correct answer-intrapersonal, interpersonal, and group settings( verbal,
nonverbal, and written forms)
FEEDBACK- lets us know which messages are received, and how they are understood
therapeutic communication has purpose focus on other's needs
5 components of emotional intelligence Correct answer-1. self-awareness-recognize and
understand own feelings and moods
2. self-regulation-ability to control ones behavior without outside influence or monitoring
3. motivation-desire to achieve and get things done
4. empathy- ability to observe and respond to others emotions, effective in working in groups
5. social skills-having people skills and being a people person
developing leaderships styles/skills Correct answer-- learning and growing
-seeking role model/mentor
-maintaining personal physical resources
- keeping an open mind and developing flexibility
-believing in yourself
-being respectful and considerate
emotional intelligence Correct answer-ability to use emotions effectively
critical qualities in high performance areas
culturally competent communication techniques Correct answer-Be aware that certain things may
be inappropriate in different cultures
communication is culturally sensitive