Exam 2 NUR 300 / NUR 300 – (Latest
2025/2026 Update) Multiple Choice,
Adult Health Nursing | Actual Exam
Questions & Correct, Certified
Solutions - Southern Maine
Terms in this set (138)
_____________Quiz____________?
Communication failure may lead to ___ -
Answer✓✓
- Medical errors
- delays in treatment
- surgical complications
_____________Quiz____________?
How to improve clinical effectiveness and job satisfaction? -
Answer✓✓
Positive communication and teamwork
_____________Quiz____________?
Poor communication contributes to ____ -
1
, Answer✓✓
- Occurrences of sexual harassment, confrontations and impacts the quality of care and patient
outcomes.
- Communication failure outcomes:
Medical error
Delays in treatment
Surgical complications
_____________Quiz____________?
Factors in communication -
Answer✓✓
Personal, Environment, Relationship
_____________Quiz____________?
Personal factors of communication -
Answer✓✓
- values, beliefs, attitudes, culture
_____________Quiz____________?
What does not define communication? -
Answer✓✓
- Is not a mere transfer of information from one person to another
- Interpretation is not guaranteed; every message is subject to interpretation
2
,_____________Quiz____________?
Active listening techniques -
Answer✓✓
- silence, accepting, restating, reflecting, focusing, seeking clarification, summarizing
_____________Quiz____________?
How to manage difficult conversations? -
Answer✓✓
- Get person's attention
- express concerns
- state problem
- propose action
- reach decision
_____________Quiz____________?
Components of successful teams include? -
Answer✓✓
- Open communication
- Non-punitive - environments
- Clear direction
- Clear and known roles and tasks for team members
- Consideration of all ideas
3
, _____________Quiz____________?
CUS language -
Answer✓✓
C: "I am concerned."
U: " I am uncomfortable."
S: " I am scared."
_____________Quiz____________?
Should communication be open or closed loop? -
Answer✓✓
- Closed loop
_____________Quiz____________?
Characteristics of an Assertive Nurse -
Answer✓✓
-Confident/self-assured
- Maintains eye contact
- uses clear, concise speech
- speaks firmly an positively
- is non-apolegetic
4
2025/2026 Update) Multiple Choice,
Adult Health Nursing | Actual Exam
Questions & Correct, Certified
Solutions - Southern Maine
Terms in this set (138)
_____________Quiz____________?
Communication failure may lead to ___ -
Answer✓✓
- Medical errors
- delays in treatment
- surgical complications
_____________Quiz____________?
How to improve clinical effectiveness and job satisfaction? -
Answer✓✓
Positive communication and teamwork
_____________Quiz____________?
Poor communication contributes to ____ -
1
, Answer✓✓
- Occurrences of sexual harassment, confrontations and impacts the quality of care and patient
outcomes.
- Communication failure outcomes:
Medical error
Delays in treatment
Surgical complications
_____________Quiz____________?
Factors in communication -
Answer✓✓
Personal, Environment, Relationship
_____________Quiz____________?
Personal factors of communication -
Answer✓✓
- values, beliefs, attitudes, culture
_____________Quiz____________?
What does not define communication? -
Answer✓✓
- Is not a mere transfer of information from one person to another
- Interpretation is not guaranteed; every message is subject to interpretation
2
,_____________Quiz____________?
Active listening techniques -
Answer✓✓
- silence, accepting, restating, reflecting, focusing, seeking clarification, summarizing
_____________Quiz____________?
How to manage difficult conversations? -
Answer✓✓
- Get person's attention
- express concerns
- state problem
- propose action
- reach decision
_____________Quiz____________?
Components of successful teams include? -
Answer✓✓
- Open communication
- Non-punitive - environments
- Clear direction
- Clear and known roles and tasks for team members
- Consideration of all ideas
3
, _____________Quiz____________?
CUS language -
Answer✓✓
C: "I am concerned."
U: " I am uncomfortable."
S: " I am scared."
_____________Quiz____________?
Should communication be open or closed loop? -
Answer✓✓
- Closed loop
_____________Quiz____________?
Characteristics of an Assertive Nurse -
Answer✓✓
-Confident/self-assured
- Maintains eye contact
- uses clear, concise speech
- speaks firmly an positively
- is non-apolegetic
4
