USPS EXAM 421 WINDOW CLERK 2025
QUESTIONS AND CORRECT SOLUTIONS
1. A second or finally notice is issued after how many calendar days
from the first attempted delivery of certified mail article - correct
answer - 5 days
2. PS Form 3816 COD must show - correct answer - the article number
3. How many bait many orders does the SSA get assigned to and
where are they kept - correct answer - 3 and they are kept under
the largest currency bill in the draw
4. Units with Individual accountability have fixed credits/stamps
and are audited how often - correct answer - every 4 months
5. BSA IS - correct answer - Bank secrecy Act a law that requires
every business that provides financial services to report these
transactions
6. what are the two types of money orders and their colors - correct answer
- Domestic- green and International - pink
,7. Money orders can be purchased with - correct answer - cash,
travelers check, credit and debit cards
8. RCE stands for - correct answer - Retail Customer Experience
9. What is the main benefit of the RCE Program - correct answer - Test
the skill of our retail work force through the eyes of our customer
(mystery shopper)
10. The post website is - correct answer - usps.com
11. Does the post office give cash back if so how much - correct
answer - yes, as long as they purchase something up to $50 in $10
increments
12. POW flags are given - correct answer - for burial purposes
13. What class of mail does the PO have a monopoly on - correct answer
- Mailing services
, 14. Perceptions is - correct answer - reality
15. What is the time limit that COD undeliverable packages can be
held for - correct answer - 30 days
16. Certified Mailing may be only used with what type of mail
class - correct answer - First Class or Priority
17. Provides preferential handling to the extent practicable in
dispatch it does not provide preferential delivery usually used for
honey bees live poultry - correct answer - Special Handling
18. caller services are done for how long - correct answer - 6
month period
19. PO Box customers are issued how many keys - correct answer - 2
20. The postmaster can cancel Firm Holdout if - correct answer - the
mail pieces fall below 50 pieces each day for a 30 day period or the
mail is not picked up within 10 consecutive days
21. AIC - correct answer - Account Identifier Code
QUESTIONS AND CORRECT SOLUTIONS
1. A second or finally notice is issued after how many calendar days
from the first attempted delivery of certified mail article - correct
answer - 5 days
2. PS Form 3816 COD must show - correct answer - the article number
3. How many bait many orders does the SSA get assigned to and
where are they kept - correct answer - 3 and they are kept under
the largest currency bill in the draw
4. Units with Individual accountability have fixed credits/stamps
and are audited how often - correct answer - every 4 months
5. BSA IS - correct answer - Bank secrecy Act a law that requires
every business that provides financial services to report these
transactions
6. what are the two types of money orders and their colors - correct answer
- Domestic- green and International - pink
,7. Money orders can be purchased with - correct answer - cash,
travelers check, credit and debit cards
8. RCE stands for - correct answer - Retail Customer Experience
9. What is the main benefit of the RCE Program - correct answer - Test
the skill of our retail work force through the eyes of our customer
(mystery shopper)
10. The post website is - correct answer - usps.com
11. Does the post office give cash back if so how much - correct
answer - yes, as long as they purchase something up to $50 in $10
increments
12. POW flags are given - correct answer - for burial purposes
13. What class of mail does the PO have a monopoly on - correct answer
- Mailing services
, 14. Perceptions is - correct answer - reality
15. What is the time limit that COD undeliverable packages can be
held for - correct answer - 30 days
16. Certified Mailing may be only used with what type of mail
class - correct answer - First Class or Priority
17. Provides preferential handling to the extent practicable in
dispatch it does not provide preferential delivery usually used for
honey bees live poultry - correct answer - Special Handling
18. caller services are done for how long - correct answer - 6
month period
19. PO Box customers are issued how many keys - correct answer - 2
20. The postmaster can cancel Firm Holdout if - correct answer - the
mail pieces fall below 50 pieces each day for a 30 day period or the
mail is not picked up within 10 consecutive days
21. AIC - correct answer - Account Identifier Code
