Walgreens Intercom plus info Exam Questions and Answers Fully Solved Graded A+
How to change manufacturer on a prescription - Answers 1. F2 (work queue) enter patient name
2. Options (at the top) and scroll down to change manufacturer
3. Scroll through NDCs that pop up and pick the one you want to change it to
4. Press enter and the leaflet should reprint
How to do a partial fill - Answers 1. Look up patient in work queue (F2)
2. Go to patient( at the top) and scroll down to partial fill
3. Make sure patient is dispensed a 5 day supply
4. Type in remaining quantity(amount you have - 5 day supply)
5. Press enter
6. Rip up old leaflet and place it next to the scanners with medication in bottle on top
X. ( might be wrong so after looking up patient, click alt R, and do steps 3-6)
How to scan in paper prescriptions scripts (slips of paper with handwritten prescription) - Answers 1.
Look up patient by DOB pressing F9 (Patient Entry)
2. Make sure all patient info is on script
( F+L name, DOB, doctor and office location[must be circled] )
** If a control( addictive meds which will have quantity written out ex "30# thirty" MUST have address
written on it
3. Ask what time they would like to pick it up
(waiting, later today or tomorrow)
**F WAITING MAKE SURE TO TYPE IT ASAP, SINCE THEY WILL NO LONGER COME UP AS WAITERS AFTER
LIKE 20 MINS OF BEING IN THE SYSTEM!!!
4. place script upside down with blank side facing you and hit start scanning (alt t) once scanned select
stop scanning (alt g)
5. type up prescriptions asap since some might be waiters
How to ring up prescriptions ready to pick up (register stuff) - Answers 1. ask for last name, look up first
3 letters in F2(work queue)
How to change manufacturer on a prescription - Answers 1. F2 (work queue) enter patient name
2. Options (at the top) and scroll down to change manufacturer
3. Scroll through NDCs that pop up and pick the one you want to change it to
4. Press enter and the leaflet should reprint
How to do a partial fill - Answers 1. Look up patient in work queue (F2)
2. Go to patient( at the top) and scroll down to partial fill
3. Make sure patient is dispensed a 5 day supply
4. Type in remaining quantity(amount you have - 5 day supply)
5. Press enter
6. Rip up old leaflet and place it next to the scanners with medication in bottle on top
X. ( might be wrong so after looking up patient, click alt R, and do steps 3-6)
How to scan in paper prescriptions scripts (slips of paper with handwritten prescription) - Answers 1.
Look up patient by DOB pressing F9 (Patient Entry)
2. Make sure all patient info is on script
( F+L name, DOB, doctor and office location[must be circled] )
** If a control( addictive meds which will have quantity written out ex "30# thirty" MUST have address
written on it
3. Ask what time they would like to pick it up
(waiting, later today or tomorrow)
**F WAITING MAKE SURE TO TYPE IT ASAP, SINCE THEY WILL NO LONGER COME UP AS WAITERS AFTER
LIKE 20 MINS OF BEING IN THE SYSTEM!!!
4. place script upside down with blank side facing you and hit start scanning (alt t) once scanned select
stop scanning (alt g)
5. type up prescriptions asap since some might be waiters
How to ring up prescriptions ready to pick up (register stuff) - Answers 1. ask for last name, look up first
3 letters in F2(work queue)
