PSE Window Clerk Exam || 100% Correct Answers.
Does the Postal Service receive tax dollars for operating expenses? correct answers No
What does the Postal Service rely on to fund its operations? correct answers The sale of postage,
products, and services
What's the Postal Service's responsibility of mail? correct answers To preserve and protect the
security and sanctity of the mail in its custody from tampering.
Postal Service employees are mandated by federal law to _____ and _____ all mail placed in its
____. correct answers Preserve, protect, custody.
Postal Inspectors correct answers Investigate theft by non-employees and contract employees
OIG Agents correct answers Investigate theft by employees
Who empowered the U.S. Postal Inspection Service to investigate postal offense and postal-
related civil matters? correct answers Congress
What four terms is the Postal Service associated with? correct answers Mail, trust, patriotism and
federal government
Practice Actively Attending by remembering S.O.L.E.R. What does it stand for? correct answers
Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
, In the absence of value, ___ usually becomes the determining decision criteria. correct answers
Price
Define A+GIST correct answers Acknowledge/Greet, Inquire, Suggest, and Thank
What are the Postal Service's Competitive Products? correct answers Shipping Services
Any mailable item that weighs ___ or less can be sent by First-Class Mail. correct answers 13
ounces
What does the price of First-Class Package Service-Retail include? (Forwarding/Return) correct
answers Forwarding for up to 12 months and return service if the mail piece is undeliverable.
What shipping service can packages over 108 inches ship through? correct answers USPS Retail
Ground
What service is the Postal Service market dominant with no competition? correct answers
Mailing services
What kind of items must be mailed as First-Class mail, Priority mail, or upgraded to priority mail
express? correct answers Handwritten or typewritten personal correspondence such as bills or
statements of account, postcards, and Business Reply Mail
What class of mail are authorized publications such as magazines and newspapers whose
primary purpose is transmitting information? correct answers Periodicals
What qualifies a mailer for USPS Marketing Mail? correct answers Mailers must have at least
200 pieces or 50 pounds of pieces per mailing
Does the Postal Service receive tax dollars for operating expenses? correct answers No
What does the Postal Service rely on to fund its operations? correct answers The sale of postage,
products, and services
What's the Postal Service's responsibility of mail? correct answers To preserve and protect the
security and sanctity of the mail in its custody from tampering.
Postal Service employees are mandated by federal law to _____ and _____ all mail placed in its
____. correct answers Preserve, protect, custody.
Postal Inspectors correct answers Investigate theft by non-employees and contract employees
OIG Agents correct answers Investigate theft by employees
Who empowered the U.S. Postal Inspection Service to investigate postal offense and postal-
related civil matters? correct answers Congress
What four terms is the Postal Service associated with? correct answers Mail, trust, patriotism and
federal government
Practice Actively Attending by remembering S.O.L.E.R. What does it stand for? correct answers
Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
, In the absence of value, ___ usually becomes the determining decision criteria. correct answers
Price
Define A+GIST correct answers Acknowledge/Greet, Inquire, Suggest, and Thank
What are the Postal Service's Competitive Products? correct answers Shipping Services
Any mailable item that weighs ___ or less can be sent by First-Class Mail. correct answers 13
ounces
What does the price of First-Class Package Service-Retail include? (Forwarding/Return) correct
answers Forwarding for up to 12 months and return service if the mail piece is undeliverable.
What shipping service can packages over 108 inches ship through? correct answers USPS Retail
Ground
What service is the Postal Service market dominant with no competition? correct answers
Mailing services
What kind of items must be mailed as First-Class mail, Priority mail, or upgraded to priority mail
express? correct answers Handwritten or typewritten personal correspondence such as bills or
statements of account, postcards, and Business Reply Mail
What class of mail are authorized publications such as magazines and newspapers whose
primary purpose is transmitting information? correct answers Periodicals
What qualifies a mailer for USPS Marketing Mail? correct answers Mailers must have at least
200 pieces or 50 pounds of pieces per mailing
