GB 370 GENTRY EXAM 1 KEY
TERMS FINAL QUESTIONS &
ANSWERS(RATED A+)
decisional role - ANSWERone of the three major roles that a manager assumes in
the organization
executive managers - ANSWERgenerally a team of individuals at the highest level of
management of an organization
first-line management - ANSWERthe level of management directly managing non-
managerial employees
informational role - ANSWEROne of the three major roles that a manager assumes
in the organization.
interpersonal role - ANSWERone of the three major roles that a manager assumes in
the organization
Italian Renaissance - ANSWERa major leap of knowledge and learning that had
economic and business implications
Joan Woodward - ANSWERa British scholar who did her work in the 50s and 60s;
argued that contingencies, such as technology, play a role in how much training
workers should receive
Mary Parker Follett - ANSWERfound a way to utilize the tenets of the human
relations movement to solve some of the issues with scientific management
Max Weber - ANSWERdeveloped the idea that organization should be formalized
and legalistic in their operations
middle management - ANSWERthe managers in an organization at a level just
below that of senior executives
14 principles of management - ANSWERcreated by Henri Fayol
Adam Smith - ANSWERproposed the ideas of division of labor, specialization, and
coordination within a corporation
Carl G. Barth - ANSWERmathematician, developed a slide rule for calculating how
much steel to cut
, Chester Barnard - ANSWERargued that the executive purpose was to gain
resources from members within the organization by ensuring that they perform their
jobs and that cooperation exists between various groups within the organization
compromise - ANSWERneither side gets what it wants; the best each side could get
is what they can agree too
contingency school - ANSWERexplained that there are no universal laws in
management, due to a wide variety of variables that influence relationships and
create unique situations, and that each situation required a different response
dominance - ANSWERone dictates the terms of the arrangement
Elton Mayo - ANSWERresearched, theorized, and developed human relations theory
based on an experiment at the Hawthorne plant on how to manage workers and to
improve production
five functions of management - ANSWERcreated by Henri Fayol: planning,
organizing, staffing, controlling, and directing
Frank and Lillian Gilbreth - ANSWERmotion studies; reduced the number of
movements in bricklaying, resulting in increased output of 200%
Frederick Winslow Taylor - ANSWERknown as the father of scientific management
Hammurabi - ANSWERthe Code of Hammurabi was a listing of 282 laws that
regulated conduct on a wide variety of behaviors, including business dealings,
personnel behavior, interpersonal relations, punishments, and a wide variety of other
outcomes
Henri Fayol - ANSWERhis administrative theory was the first general statement on
management theory
Henry Gantt - ANSWERdeveloped the Gantt chart, which allowed for the process of
control to occur
Industrial Revolution - ANSWERoccurred between roughly 1760 and 1900 and saw
the emergence of the modern factory
integration - ANSWERboth parties state their preferences and attempt to reach an
agreement
modern bureaucracy - ANSWERdecisions should be made on a formal basis, rather
that what a bureaucrat felt was correct; Weber stressed that knowledge, not birth
circumstances, should be the basis of hiring and promotion within a bureaucracy
motion studies - ANSWERFilm studies of work.
Nebuchadnezzar - ANSWERa pioneer in the development of incentives in that he
gave greater rewards to workers who were productive
TERMS FINAL QUESTIONS &
ANSWERS(RATED A+)
decisional role - ANSWERone of the three major roles that a manager assumes in
the organization
executive managers - ANSWERgenerally a team of individuals at the highest level of
management of an organization
first-line management - ANSWERthe level of management directly managing non-
managerial employees
informational role - ANSWEROne of the three major roles that a manager assumes
in the organization.
interpersonal role - ANSWERone of the three major roles that a manager assumes in
the organization
Italian Renaissance - ANSWERa major leap of knowledge and learning that had
economic and business implications
Joan Woodward - ANSWERa British scholar who did her work in the 50s and 60s;
argued that contingencies, such as technology, play a role in how much training
workers should receive
Mary Parker Follett - ANSWERfound a way to utilize the tenets of the human
relations movement to solve some of the issues with scientific management
Max Weber - ANSWERdeveloped the idea that organization should be formalized
and legalistic in their operations
middle management - ANSWERthe managers in an organization at a level just
below that of senior executives
14 principles of management - ANSWERcreated by Henri Fayol
Adam Smith - ANSWERproposed the ideas of division of labor, specialization, and
coordination within a corporation
Carl G. Barth - ANSWERmathematician, developed a slide rule for calculating how
much steel to cut
, Chester Barnard - ANSWERargued that the executive purpose was to gain
resources from members within the organization by ensuring that they perform their
jobs and that cooperation exists between various groups within the organization
compromise - ANSWERneither side gets what it wants; the best each side could get
is what they can agree too
contingency school - ANSWERexplained that there are no universal laws in
management, due to a wide variety of variables that influence relationships and
create unique situations, and that each situation required a different response
dominance - ANSWERone dictates the terms of the arrangement
Elton Mayo - ANSWERresearched, theorized, and developed human relations theory
based on an experiment at the Hawthorne plant on how to manage workers and to
improve production
five functions of management - ANSWERcreated by Henri Fayol: planning,
organizing, staffing, controlling, and directing
Frank and Lillian Gilbreth - ANSWERmotion studies; reduced the number of
movements in bricklaying, resulting in increased output of 200%
Frederick Winslow Taylor - ANSWERknown as the father of scientific management
Hammurabi - ANSWERthe Code of Hammurabi was a listing of 282 laws that
regulated conduct on a wide variety of behaviors, including business dealings,
personnel behavior, interpersonal relations, punishments, and a wide variety of other
outcomes
Henri Fayol - ANSWERhis administrative theory was the first general statement on
management theory
Henry Gantt - ANSWERdeveloped the Gantt chart, which allowed for the process of
control to occur
Industrial Revolution - ANSWERoccurred between roughly 1760 and 1900 and saw
the emergence of the modern factory
integration - ANSWERboth parties state their preferences and attempt to reach an
agreement
modern bureaucracy - ANSWERdecisions should be made on a formal basis, rather
that what a bureaucrat felt was correct; Weber stressed that knowledge, not birth
circumstances, should be the basis of hiring and promotion within a bureaucracy
motion studies - ANSWERFilm studies of work.
Nebuchadnezzar - ANSWERa pioneer in the development of incentives in that he
gave greater rewards to workers who were productive
