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UARK - MGMT 2103 Exam 1 Questions and
Correct Answers/ Latest Update / Already
Graded
Porter's Strategy Typology
Ans: competitive advantage results from creating value in one
of 2 ways
-low cost strategy
-differentiation strategy
Low Cost Strategy
Ans: create value by reducing cost and charging less than
competitors (Walmart)
Differentiation Strategy
Ans: create value by convincing the market that your
product/service is different from competitors and charging a
premium
Core Capabilities
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Ans: the strategic resources leveraged to achieve strategic
objectives: "a harmonized combination of multiple resources
and skills that distinguish a firm in the marketplace"
-valuable, rare and difficult to imitate by competitors
Core Capabilities to Become Sources of Sustained Competitive
Advantage
Ans: V- Is the resource Valuable?
R- Is the resource Rare?
I- Is the resource Inimitable
O- Are there Organizational processes in place to support the
valued resources?
"Organized to exploit"
2 Demensions of Human Capital
Ans: -Value of Human Capital
-Uniqueness of Human Capital
Value of Human Capital
Ans: "potential to contribute to...human capital"
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Uniqueness of Human Capital
Ans: are the skills and knowledge needed to perform firm -
specific or general?
4 Types of Human Capital Workers
Ans: 1. Strategic Knowledge Workers
2. Supporting Labor
3. Core Employees
4. Collaboration/Complementary/Alliance Partners
Strategic Knowledge Workers
Ans: employees have unique skills that are directly linked to
the company's strategy
-ex: top management
High Uniqueness High Value
Supporting Labor
Ans: employees whose skills are of less strategic value and
generally available in the labor market
-ex: clerical workers
Low Uniqueness Low Value
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Core Employees
Ans: employees with skills to perform a predefined job that are
quite valuable to a company, but not particularly unique or
difficult to replace
-ex: sales people
Low uniqueness High Value
Collaboration/Complementary/Alliance Partners
Ans: individuals and groups with unique skills, but those skills
are not directly related to a companies core strategy
-ex: consultants
Hugh Uniqueness Low Value
Workers in the Human Capital Architecture Square
Ans: -*Strategic Knowledge Worker* =high uniqueness/
strategic value, internalization, relational
-*Collab. Partners* = high uniqueness, low strategic value,
externalization, relational
-*Supporting Worker* = low uniqueness/strategic,
externalization, transactional
All rights reserved © 2025/ 2026 |
UARK - MGMT 2103 Exam 1 Questions and
Correct Answers/ Latest Update / Already
Graded
Porter's Strategy Typology
Ans: competitive advantage results from creating value in one
of 2 ways
-low cost strategy
-differentiation strategy
Low Cost Strategy
Ans: create value by reducing cost and charging less than
competitors (Walmart)
Differentiation Strategy
Ans: create value by convincing the market that your
product/service is different from competitors and charging a
premium
Core Capabilities
All rights reserved © 2025/ 2026 |
, Page |2
Ans: the strategic resources leveraged to achieve strategic
objectives: "a harmonized combination of multiple resources
and skills that distinguish a firm in the marketplace"
-valuable, rare and difficult to imitate by competitors
Core Capabilities to Become Sources of Sustained Competitive
Advantage
Ans: V- Is the resource Valuable?
R- Is the resource Rare?
I- Is the resource Inimitable
O- Are there Organizational processes in place to support the
valued resources?
"Organized to exploit"
2 Demensions of Human Capital
Ans: -Value of Human Capital
-Uniqueness of Human Capital
Value of Human Capital
Ans: "potential to contribute to...human capital"
All rights reserved © 2025/ 2026 |
, Page |3
Uniqueness of Human Capital
Ans: are the skills and knowledge needed to perform firm -
specific or general?
4 Types of Human Capital Workers
Ans: 1. Strategic Knowledge Workers
2. Supporting Labor
3. Core Employees
4. Collaboration/Complementary/Alliance Partners
Strategic Knowledge Workers
Ans: employees have unique skills that are directly linked to
the company's strategy
-ex: top management
High Uniqueness High Value
Supporting Labor
Ans: employees whose skills are of less strategic value and
generally available in the labor market
-ex: clerical workers
Low Uniqueness Low Value
All rights reserved © 2025/ 2026 |
, Page |4
Core Employees
Ans: employees with skills to perform a predefined job that are
quite valuable to a company, but not particularly unique or
difficult to replace
-ex: sales people
Low uniqueness High Value
Collaboration/Complementary/Alliance Partners
Ans: individuals and groups with unique skills, but those skills
are not directly related to a companies core strategy
-ex: consultants
Hugh Uniqueness Low Value
Workers in the Human Capital Architecture Square
Ans: -*Strategic Knowledge Worker* =high uniqueness/
strategic value, internalization, relational
-*Collab. Partners* = high uniqueness, low strategic value,
externalization, relational
-*Supporting Worker* = low uniqueness/strategic,
externalization, transactional
All rights reserved © 2025/ 2026 |
