Q: delegation of authority
✓✓ giving employees not only tasks, but also the power to make
commitments, use resources, and take whatever actions are necessary to
carry out those tasks
Q: organizational culture
✓✓ a firm's shared values, beliefs, traditions, philosophies, rules, and role
models for behavior
Q: organizational chart
✓✓ a visual display of the organizational structure, lines of authority
(chain of command), staff relationships, permanent committee
arrangements, and lines of communication
Q: responsibility
✓✓ the obligation, placed on employees through delegation, to perform
assigned tasks satisfactorily and be held accountable for the proper
execution of work
Q: accountability
✓✓ the principle that employees who accept an assignment and the
authority to carry it out are answerable to a superior for the outcome
Q: centralized organization
, ✓✓ a structure in which authority is concentrated at the top, and very
little decision-making authority is delegated to lower levels
Q: decentralized organization
✓✓ an organization in which decision-making authority is delegated as far
down the chain of command as possible
Q: span of management
✓✓ the number of subordinates who report to a particular manager
Q: organizational layers
✓✓ the levels of management in an organization
Q: line structure
✓✓ the simplest organizational structure, in which direct lines of
authority extend from the top manager to the lowest level of the
organization
Q: line-and-staff structure
✓✓ a structure having a traditional line relationship between superiors
and subordinates and also specialized managers—called staff managers—
who are available to assist line managers
Q: group
✓✓ two or more individuals who communicate with one another, share a
common identity, and have a common goal
Q: team