Auvik Cert Exam || Top Grade Assured.
What Resources does auvik provide to ensure your experience with the product goes well?
correct answers All of These
in which of the following cases would you use a multi-client (multi-site) instead of a client (site)
when adding a new customer or contract to Auvik? correct answers - Your customer is a
university campus with several buildings you need to manage the equipment for.
- Your Customer owns and manages a small chain of hotels that serve clients near several tourist
attractions.
While Auvik has an alerting function, in order to use this feature you must configure all the alerts
you want once you have the collector installed and deployed correctly. correct answers - True
You and colleague just finish setting up a new site with Auvik. However, this new customer has
different SLA's compared to your standard offerings as part of there contract. To help
compensate for this, you and your colleague change serveral alert thresholds to be more sensitive
for this particular client. Once you are done, you're colleague turns to you and ask how you
should deal with the change management alerts going forward, because whenever the boss
decides to change an alert setting for all your customers from the MSP dashboard it may undo all
the customization you just did for the customer. What should you say to your colleague? correct
answers - we dont need to worry about this, as Auvik alert inheritance doesn't overwrite alerts
once a custom alert is set for a specific client.
If no notification channel is set for an alert, then the alert will never trigger? correct answers -
False
How could you setup your alerts so that critical alerts go to all technicians, but warning alerts
only go to lvl 1 and lvl 2 techs? correct answers - set critical alerts to go to PSA that all techs can
see or get sent to a company wide email address. Then set warning alerts to only notify lvl1 &
lvl2 techs via group email.
, what are the core use cases for integrating Auvik into your PSA? correct answers - Syncing of
configurations for documentation.
- Ticket creation on services boards/ticket queues
An alert can have multiple notification channels. correct answers - True
Where would you generate your Auvik user's API Key? correct answers - The users profile page.
How do your prevent a user from accessing a sites remote terminal? correct answers - through
the auviks role based permissions.
What should you do when a user leaves your organization? correct answers - delete the user from
the root level.
What is the difference between the default Administrator role and the Super Administration
Permission Role? correct answers - an Administrator cant see the company billing details while a
super admin can.
What two pieces of information do you need in order to add an internet connection to the
widget? correct answers - the outside interface MAC address
- Your Subnet default gateway
What does this cloud on the network represent/?
( hint the white cloud icon auvik shows on the topology map) correct answers - Auvik does not
have any credentials for the device
What Resources does auvik provide to ensure your experience with the product goes well?
correct answers All of These
in which of the following cases would you use a multi-client (multi-site) instead of a client (site)
when adding a new customer or contract to Auvik? correct answers - Your customer is a
university campus with several buildings you need to manage the equipment for.
- Your Customer owns and manages a small chain of hotels that serve clients near several tourist
attractions.
While Auvik has an alerting function, in order to use this feature you must configure all the alerts
you want once you have the collector installed and deployed correctly. correct answers - True
You and colleague just finish setting up a new site with Auvik. However, this new customer has
different SLA's compared to your standard offerings as part of there contract. To help
compensate for this, you and your colleague change serveral alert thresholds to be more sensitive
for this particular client. Once you are done, you're colleague turns to you and ask how you
should deal with the change management alerts going forward, because whenever the boss
decides to change an alert setting for all your customers from the MSP dashboard it may undo all
the customization you just did for the customer. What should you say to your colleague? correct
answers - we dont need to worry about this, as Auvik alert inheritance doesn't overwrite alerts
once a custom alert is set for a specific client.
If no notification channel is set for an alert, then the alert will never trigger? correct answers -
False
How could you setup your alerts so that critical alerts go to all technicians, but warning alerts
only go to lvl 1 and lvl 2 techs? correct answers - set critical alerts to go to PSA that all techs can
see or get sent to a company wide email address. Then set warning alerts to only notify lvl1 &
lvl2 techs via group email.
, what are the core use cases for integrating Auvik into your PSA? correct answers - Syncing of
configurations for documentation.
- Ticket creation on services boards/ticket queues
An alert can have multiple notification channels. correct answers - True
Where would you generate your Auvik user's API Key? correct answers - The users profile page.
How do your prevent a user from accessing a sites remote terminal? correct answers - through
the auviks role based permissions.
What should you do when a user leaves your organization? correct answers - delete the user from
the root level.
What is the difference between the default Administrator role and the Super Administration
Permission Role? correct answers - an Administrator cant see the company billing details while a
super admin can.
What two pieces of information do you need in order to add an internet connection to the
widget? correct answers - the outside interface MAC address
- Your Subnet default gateway
What does this cloud on the network represent/?
( hint the white cloud icon auvik shows on the topology map) correct answers - Auvik does not
have any credentials for the device
