VA Training questions and answers with solutions
Who is eligible for care within the Veterans Health Administration? - ANSWER Only those who
served in the active duty military
Which of the following are VA customers? - ANSWER All of the above
How does VA assess the satisfaction of Veteran care? - ANSWER All of the above
The Department of Veterans Affairs is a cabinet level organization and as such is under the
responsibility of which of the following?
A. - ANSWER The executive branch of the federal government
Which of the following health risks is associated with military service in Vietnam? - ANSWER All
of the above
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)?
A. - ANSWER Traumatic brain injury
What are symptoms of Post Traumatic Stress Disorder (PTSD)? - ANSWER All the above
, Patient satisfaction with VA care and services is often reported to be at what percentage? -
ANSWER 85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflect VA's: -
ANSWER All of the above
Email and text messaging are an effective means of communication. Which of the following best
describes transmission or discussion via email and/or text messaging of identifiable patient
information? - ANSWER Prohibited unless Federally approved encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWER Ask someone to sign
off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to electronically save
the names, SSNs and/or other data regarding your patients? - ANSWER Store it on a VA system
in a file that is restricted to only people who are authorized to view the information.
What should you do if you leave your computer to go to another area? - ANSWER Log-off or lock
the computer and remove your PIV card before leaving to maintain security
Log-off or lock the computer and remove your PIV card before leaving to maintain security -
ANSWER It is done only during your break time or after your duty hours for a brief time and it is
legal and ethical
Which of the following statements is true regarding patient information? - ANSWER When
sending a fax, you must confirm that the fax was received at its destination
Who is eligible for care within the Veterans Health Administration? - ANSWER Only those who
served in the active duty military
Which of the following are VA customers? - ANSWER All of the above
How does VA assess the satisfaction of Veteran care? - ANSWER All of the above
The Department of Veterans Affairs is a cabinet level organization and as such is under the
responsibility of which of the following?
A. - ANSWER The executive branch of the federal government
Which of the following health risks is associated with military service in Vietnam? - ANSWER All
of the above
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)?
A. - ANSWER Traumatic brain injury
What are symptoms of Post Traumatic Stress Disorder (PTSD)? - ANSWER All the above
, Patient satisfaction with VA care and services is often reported to be at what percentage? -
ANSWER 85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflect VA's: -
ANSWER All of the above
Email and text messaging are an effective means of communication. Which of the following best
describes transmission or discussion via email and/or text messaging of identifiable patient
information? - ANSWER Prohibited unless Federally approved encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWER Ask someone to sign
off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to electronically save
the names, SSNs and/or other data regarding your patients? - ANSWER Store it on a VA system
in a file that is restricted to only people who are authorized to view the information.
What should you do if you leave your computer to go to another area? - ANSWER Log-off or lock
the computer and remove your PIV card before leaving to maintain security
Log-off or lock the computer and remove your PIV card before leaving to maintain security -
ANSWER It is done only during your break time or after your duty hours for a brief time and it is
legal and ethical
Which of the following statements is true regarding patient information? - ANSWER When
sending a fax, you must confirm that the fax was received at its destination
