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Learning - ANSWERS-Acquiring real of simulated experience;
communication key, request feedback from diverse employees
empathy - ANSWERS-the ability to understand and share the feelings of
another
Testing - ANSWERS-Cultural bias on knowledge and aptitude exams;
uses job-specific test
Training - ANSWERS-Offering this to diverse groups to help them
perform job better and provide training to managers and other
employees who work with diverse employees to understand diverse
views
Mentor - ANSWERS-Trusted counselor, coach or advisor who provides
advice and assistance for women/minorities to provide job and social
support
Work/family programs - ANSWERS-Flextime, Job sharing, Compressed
workweek, Telecommuting
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, LSUS MBA 704 EXAM LATEST
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Ethics - ANSWERS-Involves moral issues and choices and deals with
right and wrong behavior
Cultural influences on ethical behavior - ANSWERS-friends, neighbors,
education, religion, and media
Organizational influences on ethical behavior - ANSWERS-ethical
codes, role models, policies and practices, and reward and punishment
systems
External forces with influence on ethical behavior - ANSWERS-
political, legal, economical, and international developments
CSR - ANSWERS-Engaging in economically sustainable business
activities that go beyond legal requirements to protect the well-being of
employees, communities, and the environment
Paradigm - ANSWERS-a model; an example
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