Motivation correct answers Motivation explains why we do the things we do. It explains why
you are dressed the way you are right now, and it can account for what you plan to do this
evening. It describes the psychological processes "that underlie the direction, intensity, and
persistence of behavior or thought." "Direction pertains to what an individual is attending to at a
given time, intensity represents the amount of effort being invested in the activity, and
persistence represents for how long that activity is the focus of one's attention."
Two types of motivation correct answers extrinsic and intrinsic
extrinsic motivation correct answers results from the potential or actual receipt of external
rewards. Extrinsic rewards such as recognition, money, or a promotion represent a payoff we
receive from others for performing a particular task. For example, the Air Force is offering a
bonus to drone pilots if they extend their commitment to remain in the military.
intrinsic motivation correct answers occurs when an individual is inspired by "the positive
internal feelings that are generated by doing well, rather than being dependent on external factors
(such as incentive pay or compliments from the boss) for the motivation to work effectively. We
create our own intrinsic motivation by giving ourselves intrinsic rewards such as positive
emotions, satisfaction, and self-praise.
Content Theories of Motivation correct answers are based on the idea that an employee's needs
influence his or her motivation. Content theorists ask, "What are the different needs that activate
motivation's direction, intensity, and persistence?" Needs are defined as physiological or
psychological deficiencies that arouse behavior. They can be strong or weak and are influenced
by environmental factors. This tells you that human needs vary over time and place.
Process Theories of Motivation correct answers describe how various person factors and
situation factors in the Organizing Framework affect motivation. They go beyond content
theories by helping you understand why people with different needs and levels of satisfaction
behave the way they do at work.
, Maslow's Hierarchy Model correct answers five basic needs: physiological, safety, love, esteem,
and self-actualization
Acquired Needs Theory correct answers states that three needs - achievement, affiliation, and
power - are major motives determining people's behavior in the workplace
McClelland's Three Needs Theory correct answers need for achievement, need for power, need
for affiliation
McClelland Institutional Power (Positive) correct answers It manifests in the desire to organize
people in the pursuit of organizational goals and help people obtain the feeling of competence.
McClelland Personal Power (Negative) correct answers People with this need want to control
others, and they often manipulate people for their own gratification.
expectancy correct answers "Can I achieve my desired level of performance? - represents an
individual's belief that a particular degree of effort will be followed by a particular level of
performance.
Instrumentality correct answers "What intrinsic and extrinsic rewards will I receive if I achieve
my desired level of performance?" - is the perceived relationship between performance and
outcomes. It reflects a person's belief that a particular outcome is contingent on accomplishing a
specific level of performance.
Valence correct answers "How much do I value the rewards I receive?" - describes the positive or
negative value people place on outcomes.
job redesign correct answers also referred to as job redesign or work design, refers to any set of
activities that alter jobs to improve the quality of employee experience and level of productivity.