4 Functions of Management correct answers 1. Planning
2. Organizing
3. Leading
4. Controlling
Planning correct answers Decide on organizational goals and allocate and use resources to
achieve those goals
Controlling correct answers Evaluate how well the organization is achieving it goals and takes
action to maintain and improve performance or take corrective action
Organizing correct answers Establish the rules and reporting relationships that allow people to
achieve organizations goals
Leading correct answers Encouraging and coordinating individuals and groups so that all
organizational members are working to achieve organizational goals
Self-managed Teams correct answers Groups of employees who are given the authority and
responsibility to manage many different aspects of their own organizational behavior
Types of Managerial Roles correct answers
3 Skills of Management correct answers conceptual, human, technical
Conceptual Skills correct answers The ability to analyze and diagnose a situation and to
distinguish between cause and effect
, Human Skills correct answers The ability to understand, work with, lead, and control the
behavior of other individuals and groups.
Technical Skills correct answers The job-specific knowledge and techniques required to perform
an organizational role
Open System correct answers Organizations that take in resources from their external
environments and convert or transform them into goods and services that are sent back to their
environments where customers buy them
Theory correct answers general explanation of some phenomenon
4 Basic Criteria to Determine a Theory's Usefulness correct answers 1. Correspondence
2. Coherence
3. Parsimony
4. Pragmatism
Correspondence correct answers Extent to which a theory is congruent with what is actually
observed in organizations
Determined bye seeing if predictions derived from theory are accurate
Coherence correct answers Extent to which the logic in the theory is straightforward and the
theory is free form any logical contradictions
Parsimony correct answers Extent to which a theory is free of concepts of relationships that
aren't necessary to provide a good explanation (simple theories)
Induction correct answers Process that researchers use to come up with general ways to account
for or explain specific observations or instances of organizational behavior