DEFENSIVE DRIVING FOR TECHNICIANS | COMPANY
VEHICLE SAFETY & ROAD RAGE AWARENESS |
VERIFIED STUDY GUIDE 2025-2026 COVERING 150
MOST TESTED QUESTIONS ON DEFENSIVE DRIVING
This Defensive Driving guide is designed specifically for technicians operating
company vehicles, focusing on safety, professionalism, and accountability on
the road. It covers the technician’s dual responsibility: protecting lives—
including their own—and safeguarding company equipment and reputation.
The guide clearly explains the difference between aggressive driving (a traffic
offense) and road rage (a criminal act), emphasizing how easily stress can
escalate behind the wheel. With practical tips to reduce driving-related stress,
avoid confrontations, and maintain composure, this resource helps drivers
remain focused, courteous, and compliant. It also highlights essential PPE
requirements during vehicle checks, reinforcing a culture of total safety
awareness.
What 2 things are a technician responsible for when driving a company vehicle? - CORRECT
ANSWER-1. Your own life and the lives of others in the vicinity.
2. Comcast's equipment and reputation.
Aggressive Driving - CORRECT ANSWER-1. Driving in a selfish manner without regarding others'
safety.
2. Trying to intimidate or "better" another driver.
3. A ticketable offense.
Road Rage - CORRECT ANSWER-1. Using a vehicle as a weapon with intent to harm.
2. Physical assault of a person or vehicle as a result of a traffic accident.
3. A criminal offense.
Road Rage can be classified as... - CORRECT ANSWER-... an agitated state of Aggressive Driving.
, What can you do to reduce stress and eliminate aggressive driving habits? - CORRECT ANSWER-1.
Driving is not a win/lose situation.
2. Be courteous.
3. Avoid driving when personal factors may affect driving.
4. Plan your trip with plenty of time.
5. Personalize other drivers.
What PPE is required when checking items under the hood? - CORRECT ANSWER-Safety Glasses
A daily vehicle inspection includes what areas? - CORRECT ANSWER-1. Fluids
2. Tires
3. Brakes
4. Driving Aids
5. Steering
6. General Housekeeping
Which fluids do you check as part of a daily vehicle inspection? - CORRECT ANSWER-1. Engine Oil
2. Engine Coolant
3. Transmission Fluid
4. Brake Fluid
5. Power Steering Fluid
6. Windshield Washer Fluid
When should you add oil to your vehicle? - CORRECT ANSWER-Whenever the dipstick reads at or
below the add mark.
If there is no line to mark the level of engine coolant in the reservoir - CORRECT ANSWER-how
much coolant should there be in the reservoir?,About 2 inches.
Why don't you want the coolant reservoir to be full of fluid? - CORRECT ANSWER-The coolant
reservoir is used as an overflow container. If the engine coolant gets too hot, the boiling fluid can
expand without putting pressure on the cooling system.
VEHICLE SAFETY & ROAD RAGE AWARENESS |
VERIFIED STUDY GUIDE 2025-2026 COVERING 150
MOST TESTED QUESTIONS ON DEFENSIVE DRIVING
This Defensive Driving guide is designed specifically for technicians operating
company vehicles, focusing on safety, professionalism, and accountability on
the road. It covers the technician’s dual responsibility: protecting lives—
including their own—and safeguarding company equipment and reputation.
The guide clearly explains the difference between aggressive driving (a traffic
offense) and road rage (a criminal act), emphasizing how easily stress can
escalate behind the wheel. With practical tips to reduce driving-related stress,
avoid confrontations, and maintain composure, this resource helps drivers
remain focused, courteous, and compliant. It also highlights essential PPE
requirements during vehicle checks, reinforcing a culture of total safety
awareness.
What 2 things are a technician responsible for when driving a company vehicle? - CORRECT
ANSWER-1. Your own life and the lives of others in the vicinity.
2. Comcast's equipment and reputation.
Aggressive Driving - CORRECT ANSWER-1. Driving in a selfish manner without regarding others'
safety.
2. Trying to intimidate or "better" another driver.
3. A ticketable offense.
Road Rage - CORRECT ANSWER-1. Using a vehicle as a weapon with intent to harm.
2. Physical assault of a person or vehicle as a result of a traffic accident.
3. A criminal offense.
Road Rage can be classified as... - CORRECT ANSWER-... an agitated state of Aggressive Driving.
, What can you do to reduce stress and eliminate aggressive driving habits? - CORRECT ANSWER-1.
Driving is not a win/lose situation.
2. Be courteous.
3. Avoid driving when personal factors may affect driving.
4. Plan your trip with plenty of time.
5. Personalize other drivers.
What PPE is required when checking items under the hood? - CORRECT ANSWER-Safety Glasses
A daily vehicle inspection includes what areas? - CORRECT ANSWER-1. Fluids
2. Tires
3. Brakes
4. Driving Aids
5. Steering
6. General Housekeeping
Which fluids do you check as part of a daily vehicle inspection? - CORRECT ANSWER-1. Engine Oil
2. Engine Coolant
3. Transmission Fluid
4. Brake Fluid
5. Power Steering Fluid
6. Windshield Washer Fluid
When should you add oil to your vehicle? - CORRECT ANSWER-Whenever the dipstick reads at or
below the add mark.
If there is no line to mark the level of engine coolant in the reservoir - CORRECT ANSWER-how
much coolant should there be in the reservoir?,About 2 inches.
Why don't you want the coolant reservoir to be full of fluid? - CORRECT ANSWER-The coolant
reservoir is used as an overflow container. If the engine coolant gets too hot, the boiling fluid can
expand without putting pressure on the cooling system.
