with solutions provided
value of care in health and social care services (MAINTAINING CONFIDENTIALITY)
✅✅-staff shouldn't chat in corridors about care home residents, or leave person files
laying around.
-documents should be filed away safely.
-information = only shared on a need to know basis.
value of care in health and social care services (PROMOTING EQUALITY AND
DIVERSITY) ✅✅-care workers should always use non-discriminatory language and
not be patronizing.
-should challenge discrimination
-care should meet individuals specific needs.
-a trip out for residents in a care home should meet needs such as providing wheel
chair access and a hearing loop system.
value of care in health and social care services (PROMOTING INDIVIDUALS RIGHTS
AND BELIEFS) ✅✅-care environments could provide access to a prayer room or
transport to church e.t.c.
-right of pregnant women = home birth or hospital choice.
-providing menu that caters for individuals dietary and religious needs.
the values of care in child care services (WORKING IN PARTNERSHIP WITH
PARENTS/GUARDIANS) ✅✅-should be a 2 way relationship between
parents/guardians and the care setting.
-they should listen to each other and value one another's view to receive the best
outcome for the child.
-E.g. *welcome parents by having open days or having daily diaries kept by nursery
staff to keep parents/guardians informed of progress.
values of care in child care services (MAKING THE WELFARE OF THE CHILD
PARAMOUNT) ✅✅-should use child-centered approach and make sure children are
healthy and staying safe e.t.c.
-child shouldn't ever be humiliated by being publicly told off or make fun of.
-child must never be verbally abused or assaulted.
the values of care in a child care service (KEEPING CHILDREN SAFE AND
MAINTAINING A HEALTHY ENVIRONMENT) ✅✅-safeguarding procedure should be
in place and all staff DBS checked.
-staff = wear lanyards for identification.
-health and safety procedures and legislation should be followed,4-should always be an
appropriate staff to child ratio.
, the values of care in child care services (WORKING WITH OTHER PROFESSIONALS)
✅✅-E.g. school nurse, a health visitor or a social worker.
-information should be shared openly by sensitively.
the values of care in child are services (MAINTAINING CONFIDENTIALITY) ✅✅-
information should be shared on a need to know basis only.
-children's personal info should be kept secure
-staff must not have conversations about the children where it can be over heard. This
behavior must be challenged.
the values of care in child care services (ANTI-DISCRIMINATORY PRACTICE) ✅✅-
staff should be good role models by using non-discriminatory language- no racist or
sexist comments.
-discriminatory comments or behavior should be challenged.
the values of care in child care services (ENSURING EQUALITY OF OPPORTUNITY)
✅✅-meeting children's cultural, religious, mobility, dietary or communication needs.
-staff = aware of and follow the equal opportunities policy.
-activities should be accessible to all with adapted resources if required, or one to one
support.
-all areas should be accessible to all
-all children treated equally.
the values of care in child care services (VALUING DIVERSITY) ✅✅-displays, toys,
resources such as books & DVD's, and food should reflect different beliefs and needs.
-celebrate a range of festivals
-welcome signs in different languages.
-meeting individual communication or mobility needs shows children are valued.
the values of care in child care services (ENCOURAGING CHILDREN'S LEARNING
AND DEVELOPMENT) ✅✅-activities should be stimulating and interesting for the
children and suited to their developmental process.
what is equality ✅✅ensuring people are treated fairly and equally.
advocacy service organisations ✅✅1) SEAP= provides help resolving issues/
concerns about health and well being or health and social care services.
2)Mencap= in partnership with people with learning disabilities and supports people to
live life as they chose.
3)Empower me= supports people who are mental health service users and people with
learning disabilities to have a voice.
4) British Institute of Learning Disabilities= campaigns with people with learning
disabilities to be valued equally, to participate fully and be treated with dignity and
respect.