PN 4002 EXAM
Collaborative Teamwork and Communication
Role focused and task based
Skill sets focused on developing mutual trust, shared decision-
making, and integrated functionality
Each care team must function as a coordinated single unit
Placing issues in order of priority is a useful organizing
strategy for assessing, defining, and clarifying problems.
self awareness
The capacity to accurately recognize emotional reactions as
they happen and to understand your responses to different
people and situations.
Allows nurses to make higher quality decisions because
decisions are more likely to be based on facts than personal
feelings.
Promotes the recognition of the need for continuing
education, the acceptance of accountability for one's own
actions, the capacity to be assertive with professional
colleagues, and the capability of serving as a patient advocate
when the situation warrants it.
creating supportive work enviornments
Shapes both nursing and client outcomes.
Nurses who are enthusiastic, competent, dependable,
adaptable, and responsible are key variables in creating a
satisfying, quality work environment.
,Developing Leadership Skill Sets
networking and mentoring roles
networking roles
Offers valuable professional opportunities for developing new
ideas and receiving feedback.
mentoring roles
A long-term commitment to help all nurses become the best
professionals they can be.
"The heart and soul of health care leadership
client advocate role
Nurses are advocates for clients every time they protect,
defend, and support a client's rights, and/or intervene on
behalf of clients who cannot do so for themselves.
Advocacy should support client autonomy.
Nurses must be willing and able to take a stand in situations
providing poor medical management of a client.
role relationships with pt
Nurses work creatively with clients and families to problem
solve and come up with workable solutions that are realistic
and in tune with the client's beliefs, values, and preferences.
Nurses and clients should work together as joint decision
makers
continuity of care
Provides a new model for describing the coordination and
connections required across time, multiple clinical settings,
, and provider/agencies to effectively manage the health care of
individuals with chronic conditions.
Continuous care by skilled and primary care health teams
At the core of COC is the therapeutic nurse-client relationship
current challenges with health care delivery
Increase in populations with ethnic and racial diversity, longer
life spans, serious economic challenges, and health disparities
Clients are discharged earlier and are sicker, often without
treatment plans to be followed
Lack of coordinated community based health initiatives for
those living with chronic disease
Continuity of Care for Chronic Conditions
Ensure accessibility to coordinated health care services
Personalization of care.
Informational data sharing.
Provide health care services in an organized, logical and
timely manner using a shared management plan.
Dimensions of Continuity of Care (COC)
Relational Continuity: A therapeutic relationship with a
practitioner that spans more than one episode of care. The
practitioner accumulates knowledge of the patients personal
and medical circumstances.
Informational Continuity: Communication of unbiased
information. It links provider to provider.
Management Continuity: The delivery of health care by
several providers in a complementary and timely manner
Collaborative Teamwork and Communication
Role focused and task based
Skill sets focused on developing mutual trust, shared decision-
making, and integrated functionality
Each care team must function as a coordinated single unit
Placing issues in order of priority is a useful organizing
strategy for assessing, defining, and clarifying problems.
self awareness
The capacity to accurately recognize emotional reactions as
they happen and to understand your responses to different
people and situations.
Allows nurses to make higher quality decisions because
decisions are more likely to be based on facts than personal
feelings.
Promotes the recognition of the need for continuing
education, the acceptance of accountability for one's own
actions, the capacity to be assertive with professional
colleagues, and the capability of serving as a patient advocate
when the situation warrants it.
creating supportive work enviornments
Shapes both nursing and client outcomes.
Nurses who are enthusiastic, competent, dependable,
adaptable, and responsible are key variables in creating a
satisfying, quality work environment.
,Developing Leadership Skill Sets
networking and mentoring roles
networking roles
Offers valuable professional opportunities for developing new
ideas and receiving feedback.
mentoring roles
A long-term commitment to help all nurses become the best
professionals they can be.
"The heart and soul of health care leadership
client advocate role
Nurses are advocates for clients every time they protect,
defend, and support a client's rights, and/or intervene on
behalf of clients who cannot do so for themselves.
Advocacy should support client autonomy.
Nurses must be willing and able to take a stand in situations
providing poor medical management of a client.
role relationships with pt
Nurses work creatively with clients and families to problem
solve and come up with workable solutions that are realistic
and in tune with the client's beliefs, values, and preferences.
Nurses and clients should work together as joint decision
makers
continuity of care
Provides a new model for describing the coordination and
connections required across time, multiple clinical settings,
, and provider/agencies to effectively manage the health care of
individuals with chronic conditions.
Continuous care by skilled and primary care health teams
At the core of COC is the therapeutic nurse-client relationship
current challenges with health care delivery
Increase in populations with ethnic and racial diversity, longer
life spans, serious economic challenges, and health disparities
Clients are discharged earlier and are sicker, often without
treatment plans to be followed
Lack of coordinated community based health initiatives for
those living with chronic disease
Continuity of Care for Chronic Conditions
Ensure accessibility to coordinated health care services
Personalization of care.
Informational data sharing.
Provide health care services in an organized, logical and
timely manner using a shared management plan.
Dimensions of Continuity of Care (COC)
Relational Continuity: A therapeutic relationship with a
practitioner that spans more than one episode of care. The
practitioner accumulates knowledge of the patients personal
and medical circumstances.
Informational Continuity: Communication of unbiased
information. It links provider to provider.
Management Continuity: The delivery of health care by
several providers in a complementary and timely manner
