ILEA 235 EXAM 2 REMAKE QUESTIONS & ANSWERS
What are the five steps of Ask/Tell Them Why? - Answers - Ask, Tell , Give them
options, Confirmation, ACT
What would a compliance conversation be? - Answers - simple as pulling someone
over/ informing them
What is a tactical conversation? - Answers - Wanting the subject to do something/ you
have an end goal
What does ANS stand for and what is it? - Answers - Autonomic Nervous System.
Component of the peripheral nervous system; it regulates involuntary processes such
as your heart rate, breathing, BP, and digestion
What are endorphins? - Answers - natural pain killers/relievers in the body
What is dopamine? - Answers - pleasure,satisfaction,motivation neurotransmitter
What is serotonin? - Answers - Affects mood, hunger, sleep, and arousal. Your "feel
good" neurotransmitters
What does oxytocin do? - Answers - Can relieve stress
What does cortisol do? - Answers - Released to cope with stress and threats
You should strive to be ______ instead of cynical? - Answers - Skeptical
What are the 4 principles of procedural justice? - Answers - Voice, Neutrality,
Respectful treatment, Trustworthiness
What are the 3 principles of Sir Robert Peel? - Answers - Prevent crime, earn public
support, and respect community principles
What does IPSC stand for ? - Answers - Integrated Public Safety Commission.
What are the 3 C's of communication with radios? - Answers - Clear, concise,
controlled
What is good radio "etiquette" - Answers - Give the "gift" of readiness, "to" then "from"
(raise the party, then wait for a response. avoid clipping)
What is known as a unit of electromagnetic spectrum? - Answers - Frequency
, What is known as a method of sharing limited resources among many users? -
Answers - Trunking
What is known as a talk path and may utilize one or two frequencies? - Answers -
Channel
What is known as a virtual channel within a group of frequencies?
"Make busies, not people" - Answers - Talkgroup
What is important to know about affiliation with sites and talkgroups? - Answers - Each
radio can only be affiliated with one site a time and one talkgroup at a time
One channel = ? - Answers - One talkgroup
These occur when no channels are currently available? - Answers - Busies
These are usually from someone else speaking? - Answers - Denials
What should you do if you receive a busy? - Answers - If you receive a busy, just
release and wait, or hold and wait
What is interperability? - Answers - The ability to talk to other agencies. Needs to be
fast and easy
Law enforcement is about...? - Answers - Perspective
What is "culture" - Answers - A set of rules that governs the behavior of a group of
people (beliefs, values, rituals, language, interpersonal style)
What is Value Laden? - Answers - researcher is weighed down by their values and
cannot escape them. Speaker may not be the most accurate, but their statement is filled
with their values and opinions
What is cultural sensitivity? - Answers - The ability to be open to learning about and
accepting of different cultural groups
What term includes culture, gender, race, age, economic class, sexual orientation, and
language? - Answers - Diversity
Why is cultural awareness training important? - Answers - It reduces community/police
conflict, increases cooperation, improves image, improves recruitment, improves
problem solving, reduces lawsuits, officer safety, and helps us understand other points
of view.
What are the differences between high and low apprehension types? - Answers - High
is avoiding and talking less, low is initiative and speaking more
What are the five steps of Ask/Tell Them Why? - Answers - Ask, Tell , Give them
options, Confirmation, ACT
What would a compliance conversation be? - Answers - simple as pulling someone
over/ informing them
What is a tactical conversation? - Answers - Wanting the subject to do something/ you
have an end goal
What does ANS stand for and what is it? - Answers - Autonomic Nervous System.
Component of the peripheral nervous system; it regulates involuntary processes such
as your heart rate, breathing, BP, and digestion
What are endorphins? - Answers - natural pain killers/relievers in the body
What is dopamine? - Answers - pleasure,satisfaction,motivation neurotransmitter
What is serotonin? - Answers - Affects mood, hunger, sleep, and arousal. Your "feel
good" neurotransmitters
What does oxytocin do? - Answers - Can relieve stress
What does cortisol do? - Answers - Released to cope with stress and threats
You should strive to be ______ instead of cynical? - Answers - Skeptical
What are the 4 principles of procedural justice? - Answers - Voice, Neutrality,
Respectful treatment, Trustworthiness
What are the 3 principles of Sir Robert Peel? - Answers - Prevent crime, earn public
support, and respect community principles
What does IPSC stand for ? - Answers - Integrated Public Safety Commission.
What are the 3 C's of communication with radios? - Answers - Clear, concise,
controlled
What is good radio "etiquette" - Answers - Give the "gift" of readiness, "to" then "from"
(raise the party, then wait for a response. avoid clipping)
What is known as a unit of electromagnetic spectrum? - Answers - Frequency
, What is known as a method of sharing limited resources among many users? -
Answers - Trunking
What is known as a talk path and may utilize one or two frequencies? - Answers -
Channel
What is known as a virtual channel within a group of frequencies?
"Make busies, not people" - Answers - Talkgroup
What is important to know about affiliation with sites and talkgroups? - Answers - Each
radio can only be affiliated with one site a time and one talkgroup at a time
One channel = ? - Answers - One talkgroup
These occur when no channels are currently available? - Answers - Busies
These are usually from someone else speaking? - Answers - Denials
What should you do if you receive a busy? - Answers - If you receive a busy, just
release and wait, or hold and wait
What is interperability? - Answers - The ability to talk to other agencies. Needs to be
fast and easy
Law enforcement is about...? - Answers - Perspective
What is "culture" - Answers - A set of rules that governs the behavior of a group of
people (beliefs, values, rituals, language, interpersonal style)
What is Value Laden? - Answers - researcher is weighed down by their values and
cannot escape them. Speaker may not be the most accurate, but their statement is filled
with their values and opinions
What is cultural sensitivity? - Answers - The ability to be open to learning about and
accepting of different cultural groups
What term includes culture, gender, race, age, economic class, sexual orientation, and
language? - Answers - Diversity
Why is cultural awareness training important? - Answers - It reduces community/police
conflict, increases cooperation, improves image, improves recruitment, improves
problem solving, reduces lawsuits, officer safety, and helps us understand other points
of view.
What are the differences between high and low apprehension types? - Answers - High
is avoiding and talking less, low is initiative and speaking more
