OTP 2 Final Exam Questions with Correct Answers 100% Verified By Experts| Latest Update
Guaranteed Success
Negative outcomes of conflict (person, professional, organizatinal) person:
-increase stress
-decrease learning
-decrease self image
-poor health
professional:
-decrease confidence and effectiveness
-strained relationship with team
Organizational:
-decrease efficiency/effectiveness
-decreased staff moral
Positive outcomes of conflict (person, professional, organizational) Person:
-increase skill, knowledge and confidence
Professional:
-increase clinical reasoning
-new ideas
organizational:
-brings issues out to deal with
-improves solutions
-organizatinal change
, Factors influencing conflict -limited ressources
-divergent management styles
-divergent personalities
-diversity among staff
-different goals
-competition
-power dynamics
-role blurring
-poor communication
Steps to conflict resolution -focus on problem, not on the personalities involved
-define problem
-look for areas of mutual agreement
-understand feelings of other person
-state views/ opinions calmly and briefly
*use I statements rather than you
Experiential learning -immersing self in experience and reflecting after on what you learned
-leads to new knowledge/ skills/ beliefs
Goal setting for fieldwork (steps) 1) Making meaning
-find what's personally valuable
-what do you want to discover
-what do you already know
2) Targeting objectives
Guaranteed Success
Negative outcomes of conflict (person, professional, organizatinal) person:
-increase stress
-decrease learning
-decrease self image
-poor health
professional:
-decrease confidence and effectiveness
-strained relationship with team
Organizational:
-decrease efficiency/effectiveness
-decreased staff moral
Positive outcomes of conflict (person, professional, organizational) Person:
-increase skill, knowledge and confidence
Professional:
-increase clinical reasoning
-new ideas
organizational:
-brings issues out to deal with
-improves solutions
-organizatinal change
, Factors influencing conflict -limited ressources
-divergent management styles
-divergent personalities
-diversity among staff
-different goals
-competition
-power dynamics
-role blurring
-poor communication
Steps to conflict resolution -focus on problem, not on the personalities involved
-define problem
-look for areas of mutual agreement
-understand feelings of other person
-state views/ opinions calmly and briefly
*use I statements rather than you
Experiential learning -immersing self in experience and reflecting after on what you learned
-leads to new knowledge/ skills/ beliefs
Goal setting for fieldwork (steps) 1) Making meaning
-find what's personally valuable
-what do you want to discover
-what do you already know
2) Targeting objectives
