CVS Pharmacy Exam Questions With
Correct Answers
Importance |of |Production |- |CORRECT |ANSWER✔✔-1. |Satisfy |customer |refill |requests
2.Respond |to |customer |questions
3.Perform |basic |mainenance |tasks
4.Provide |"exceptional" |customer |service
The |Production |Process |- |CORRECT |ANSWER✔✔-1.Acquire |the |Prescription |label
2.Obtain |the |Medication
3.Perform |Accuracy |scan
4.Choose |container
5.Count, |pour, |and |dispense |medication
6.Prepare |for |final |verification
Other |Production |Tasks |- |CORRECT |ANSWER✔✔-1.Restock |Pharmacy |supplies(e.g |
vials,caps,pharmacy |labels)
2.Empty |the |trash |(RMBR: |Confidential |trash |procedures)
3.Clean |the |workstation |(e.g |tools,countertops,shelves,etc)
Customer |Phone |calls |- |CORRECT |ANSWER✔✔-1. |Address |requests |for |prescription |refills
2.Submit |a |request |for |refill |authorization |when |a |prescription |has |no |remaining |refills
Controlled |Substances |- |CORRECT |ANSWER✔✔-1. |Request |Driver's |license |at |pick-up
2.Count |Medication |twice. |Circle |and |initial |quantity |on |container
, Pick-up |procedures |- |CORRECT |ANSWER✔✔-1. |Last |name?
2.How |many |prescriptions?
3. |Verify |Address
4.Speak |with |a |pharmacist?
5. |Sign |here
6.Cvs |card?
7.Thankyou |for |shopping |at |CVS |:)))
Insurance |Check |- |CORRECT |ANSWER✔✔-1.Look |up |patient |profile
2.F4 |- |Third |Party |Check
Action |Notes |- |CORRECT |ANSWER✔✔-These |will |be |concerning |any |of |the |following: |
1.Preferred |contact |#
2.Insurance |rejection
3. |"Refill |too |soon"
Ready-Fill |- |CORRECT |ANSWER✔✔-A |prescription |that |is |automatically |filled |every |month. |
**Look |for |ReadyFillElig |on |label |for |a |prescription |that |is |elligible
Input |promised |time |- |CORRECT |ANSWER✔✔-1.W |+ |# |of |minutes |if |patient |is |a |waiter
2.W |+ |# |of |minutes |if |patient |if |a |non-waiter
ml |/ |oz |- |CORRECT |ANSWER✔✔-30 |ml |per |oz
PCI |- |CORRECT |ANSWER✔✔-Patient |Care |Initiative
Correct Answers
Importance |of |Production |- |CORRECT |ANSWER✔✔-1. |Satisfy |customer |refill |requests
2.Respond |to |customer |questions
3.Perform |basic |mainenance |tasks
4.Provide |"exceptional" |customer |service
The |Production |Process |- |CORRECT |ANSWER✔✔-1.Acquire |the |Prescription |label
2.Obtain |the |Medication
3.Perform |Accuracy |scan
4.Choose |container
5.Count, |pour, |and |dispense |medication
6.Prepare |for |final |verification
Other |Production |Tasks |- |CORRECT |ANSWER✔✔-1.Restock |Pharmacy |supplies(e.g |
vials,caps,pharmacy |labels)
2.Empty |the |trash |(RMBR: |Confidential |trash |procedures)
3.Clean |the |workstation |(e.g |tools,countertops,shelves,etc)
Customer |Phone |calls |- |CORRECT |ANSWER✔✔-1. |Address |requests |for |prescription |refills
2.Submit |a |request |for |refill |authorization |when |a |prescription |has |no |remaining |refills
Controlled |Substances |- |CORRECT |ANSWER✔✔-1. |Request |Driver's |license |at |pick-up
2.Count |Medication |twice. |Circle |and |initial |quantity |on |container
, Pick-up |procedures |- |CORRECT |ANSWER✔✔-1. |Last |name?
2.How |many |prescriptions?
3. |Verify |Address
4.Speak |with |a |pharmacist?
5. |Sign |here
6.Cvs |card?
7.Thankyou |for |shopping |at |CVS |:)))
Insurance |Check |- |CORRECT |ANSWER✔✔-1.Look |up |patient |profile
2.F4 |- |Third |Party |Check
Action |Notes |- |CORRECT |ANSWER✔✔-These |will |be |concerning |any |of |the |following: |
1.Preferred |contact |#
2.Insurance |rejection
3. |"Refill |too |soon"
Ready-Fill |- |CORRECT |ANSWER✔✔-A |prescription |that |is |automatically |filled |every |month. |
**Look |for |ReadyFillElig |on |label |for |a |prescription |that |is |elligible
Input |promised |time |- |CORRECT |ANSWER✔✔-1.W |+ |# |of |minutes |if |patient |is |a |waiter
2.W |+ |# |of |minutes |if |patient |if |a |non-waiter
ml |/ |oz |- |CORRECT |ANSWER✔✔-30 |ml |per |oz
PCI |- |CORRECT |ANSWER✔✔-Patient |Care |Initiative
