TACO BELL SHIFT LEAD TEST 2025
QUESTIONS AND ANSWERS
When should you use the Answer System? - ....ANSWER ...-1. When you have a
question
2. When you are training for a new position
3. When you need information about restaurant operations
If an employee tells you he/she has been sexually assaulted at work, you should: -
....ANSWER ...-Write down the employee's comments and immediately inform
your RGM
A good example of being specific when communicating is: - ....ANSWER ...-You
were scheduled to come in at 4:40. You just got here and it is 5:15.
You should give positive feedback to team members when: - ....ANSWER ...-1.
They are doing a job very well
2. They have made progress on improvement areas
What should you do after a team member has completed a job assignment? -
....ANSWER ...-Give feedback on their performance
What is an example of a leader going for Breakthrough? - ....ANSWER ...-Rose
coaches her team to always suggestive sell a drink
...©️ 2025, ALL RIGHTS RESERVED 1
,What is an example of a leader going for Breakthrough? - ....ANSWER ...-Brad
uses some labor to hold a team huddle before lunch. His team is excited to beat speed
goals.
What is an example of a leader going for Breakthrough? - ....ANSWER ...-Susan
weighs Taco Supremes because she knows the team is working on improving
portioning.
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
Lisa, the RGM announces today is Jessie's birthday. - ....ANSWER ...-F
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
...©️ 2025, ALL RIGHTS RESERVED 2
, F. Recognize! Recognize! Recognize!
Donna does a little extra at night so Cal has a smooth opening shift. -
....ANSWER ...-E
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
It is Saturday night and Mike's first close alone. Lisa opened but stays with Mike to get
his shift started. - ....ANSWER ...-E
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
...©️ 2025, ALL RIGHTS RESERVED 3
QUESTIONS AND ANSWERS
When should you use the Answer System? - ....ANSWER ...-1. When you have a
question
2. When you are training for a new position
3. When you need information about restaurant operations
If an employee tells you he/she has been sexually assaulted at work, you should: -
....ANSWER ...-Write down the employee's comments and immediately inform
your RGM
A good example of being specific when communicating is: - ....ANSWER ...-You
were scheduled to come in at 4:40. You just got here and it is 5:15.
You should give positive feedback to team members when: - ....ANSWER ...-1.
They are doing a job very well
2. They have made progress on improvement areas
What should you do after a team member has completed a job assignment? -
....ANSWER ...-Give feedback on their performance
What is an example of a leader going for Breakthrough? - ....ANSWER ...-Rose
coaches her team to always suggestive sell a drink
...©️ 2025, ALL RIGHTS RESERVED 1
,What is an example of a leader going for Breakthrough? - ....ANSWER ...-Brad
uses some labor to hold a team huddle before lunch. His team is excited to beat speed
goals.
What is an example of a leader going for Breakthrough? - ....ANSWER ...-Susan
weighs Taco Supremes because she knows the team is working on improving
portioning.
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
Lisa, the RGM announces today is Jessie's birthday. - ....ANSWER ...-F
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
...©️ 2025, ALL RIGHTS RESERVED 2
, F. Recognize! Recognize! Recognize!
Donna does a little extra at night so Cal has a smooth opening shift. -
....ANSWER ...-E
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
It is Saturday night and Mike's first close alone. Lisa opened but stays with Mike to get
his shift started. - ....ANSWER ...-E
Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
...©️ 2025, ALL RIGHTS RESERVED 3
