TACO BELL SHIFT MANAGER
EXAM 2025 QUESTIONS AND
ANSWERS
When should you use the answer system - ....ANSWER ...-When u have a
question, when training, when u need info
How to deal with sexual harrasment - ....ANSWER ...-Write down comments and
immediately inform rgm
Example of when being specific is important - ....ANSWER ...-When u were
scheduled and you come in late
What to do after a worker has completed an assigment - ....ANSWER ...-Give
feedback
Good way to give directions - ....ANSWER ...-Ask the person because it shows
respect
What to do when a customer was shorted on change - ....ANSWER ...-Apologize
and give the customer the change
Why do we treat all people the same - ....ANSWER ...-Because it's good customer
service they feel welcome and the law requires
...©️ 2025, ALL RIGHTS RESERVED 1
, Just before you open the doors what do you do - ....ANSWER ...-Complete a
customer Satisfaction walk
Number one priority for closing - ....ANSWER ...-Providing customer service
If an employee is injured at work what do you do - ....ANSWER ...-Help employee
then call Medicare
In an emergency situation what is the number one priority - ....ANSWER ...-The
safety of everyone
When is it acceptable to leave cash unsecured in the office - ....ANSWER ...-Never
Who conducts the safe fund - ....ANSWER ...-The mic who's shift is ending and
starting
What to do if the safe is over $10 - ....ANSWER ...-Put the money in the next
deposit
Who is present as drawers are counted at the end of a shift - ....ANSWER ...-The
mic And the departing cashier
How often do you count inventory per day - ....ANSWER ...-3 *
When is it acceptable to refuse a delivery - ....ANSWER ...-Damaged or not proper
temperature
What to do if McClain gives you 14 cases instead of 15 cases - ....ANSWER ...-Call
n a m and notify them that you need credit on one case
...©️ 2025, ALL RIGHTS RESERVED 2
EXAM 2025 QUESTIONS AND
ANSWERS
When should you use the answer system - ....ANSWER ...-When u have a
question, when training, when u need info
How to deal with sexual harrasment - ....ANSWER ...-Write down comments and
immediately inform rgm
Example of when being specific is important - ....ANSWER ...-When u were
scheduled and you come in late
What to do after a worker has completed an assigment - ....ANSWER ...-Give
feedback
Good way to give directions - ....ANSWER ...-Ask the person because it shows
respect
What to do when a customer was shorted on change - ....ANSWER ...-Apologize
and give the customer the change
Why do we treat all people the same - ....ANSWER ...-Because it's good customer
service they feel welcome and the law requires
...©️ 2025, ALL RIGHTS RESERVED 1
, Just before you open the doors what do you do - ....ANSWER ...-Complete a
customer Satisfaction walk
Number one priority for closing - ....ANSWER ...-Providing customer service
If an employee is injured at work what do you do - ....ANSWER ...-Help employee
then call Medicare
In an emergency situation what is the number one priority - ....ANSWER ...-The
safety of everyone
When is it acceptable to leave cash unsecured in the office - ....ANSWER ...-Never
Who conducts the safe fund - ....ANSWER ...-The mic who's shift is ending and
starting
What to do if the safe is over $10 - ....ANSWER ...-Put the money in the next
deposit
Who is present as drawers are counted at the end of a shift - ....ANSWER ...-The
mic And the departing cashier
How often do you count inventory per day - ....ANSWER ...-3 *
When is it acceptable to refuse a delivery - ....ANSWER ...-Damaged or not proper
temperature
What to do if McClain gives you 14 cases instead of 15 cases - ....ANSWER ...-Call
n a m and notify them that you need credit on one case
...©️ 2025, ALL RIGHTS RESERVED 2
