MGT 301 Exam #3 UK Kirn UPDATED
Exam Questions and CORRECT Answers
Human Resource Management (HRM) - CORRECT ANSWER - - the process of planning
for, attracting, developing, and retaining an effective workforce
Human Capital - CORRECT ANSWER - the economic or productive potential of employee
knowledge, experience, and actions
Social Capital - CORRECT ANSWER - the economic or productive potential of strong,
trusting, and cooperative relationships
Talent Management - CORRECT ANSWER - - an approach to strategic HRM that matches
high-potential employees with an organization's most strategically valuable positions
Strategic HRM - CORRECT ANSWER - - the process of designing and implementing
systems of policies and practices that align an organization's human capital with its strategic
objectives
Internal fit - CORRECT ANSWER - - exists when all of the organization's HR policies and
practices reinforce one another
External fit - CORRECT ANSWER - - exists when the organization's HR system aligns with
its culture and structure in a way that supports firm-level strategy
High Performance Work Systems - CORRECT ANSWER - - deploys bundles of internally
consistent HR practices in order to improve employee ability, motivation, and opportunities
across the entire organization
Internal Recruiting - CORRECT ANSWER - - making people already employed by the
organization aware of job openings
,External Recruiting - CORRECT ANSWER - - attracting job applicants from outside the
orgainzation
- more than 90% of U.S. organizations have taken at least some portion of their recruitment
activities online
Hybrid Approaches - CORRECT ANSWER - - employee referrals tap into existing
employees' social networks to fill open positions with outside applicants
- boomerangs
Boomerangs - CORRECT ANSWER - - former employees who return to the organization
Legal Defensibility - CORRECT ANSWER - - the extent to which the selection device
measures job-related criteria in a way that is free from bias
Reliability - CORRECT ANSWER - - represents the degree to which a test produces
consistent scores
Validity - CORRECT ANSWER - - reflects the degree to which a test measures what it
purports to measure - nothing more and nothing less
Strategic HRM Process - CORRECT ANSWER - consists of developing a systematic,
comprehensive strategy for understanding current employee needs and predicting future
employee need
Steps in SHRM - CORRECT ANSWER - 1. establish the grand strategy
2. formulate plans
3. plan human resources
4. recruit people
5. orientation, train, develop
, 6. perform appraisals
Background Information - CORRECT ANSWER - - application forms and resumes are
susceptible to dishonesty
- application forms and resumes don't always provide useful information
- background checks can lead to discrimination
Interviews - CORRECT ANSWER - - unstructured interview
- structured interview (situational and behavioral-description interviews)
Unstructured Interview - CORRECT ANSWER - - no fixed set of questions and no systematic
scoring procedure
- involves asking probing questions to find out what the applicant is like
Structured Interview - CORRECT ANSWER - - asking each applicant the same questions and
comparing their responses to a standardized set of answers
- types: situational and behavioral
Situational Interview - CORRECT ANSWER - focuses on hypothetical situations.
Behavioral Interview - CORRECT ANSWER - explore what applicants have actually done in
the past.
Ability Tests - CORRECT ANSWER - measure physical abilities, strength and stamina,
mechanical ability, mental abilities, and clerical abilities
Performance Tests - CORRECT ANSWER - (skills) measure performance on actual job tasks,
take place in assessment center
Exam Questions and CORRECT Answers
Human Resource Management (HRM) - CORRECT ANSWER - - the process of planning
for, attracting, developing, and retaining an effective workforce
Human Capital - CORRECT ANSWER - the economic or productive potential of employee
knowledge, experience, and actions
Social Capital - CORRECT ANSWER - the economic or productive potential of strong,
trusting, and cooperative relationships
Talent Management - CORRECT ANSWER - - an approach to strategic HRM that matches
high-potential employees with an organization's most strategically valuable positions
Strategic HRM - CORRECT ANSWER - - the process of designing and implementing
systems of policies and practices that align an organization's human capital with its strategic
objectives
Internal fit - CORRECT ANSWER - - exists when all of the organization's HR policies and
practices reinforce one another
External fit - CORRECT ANSWER - - exists when the organization's HR system aligns with
its culture and structure in a way that supports firm-level strategy
High Performance Work Systems - CORRECT ANSWER - - deploys bundles of internally
consistent HR practices in order to improve employee ability, motivation, and opportunities
across the entire organization
Internal Recruiting - CORRECT ANSWER - - making people already employed by the
organization aware of job openings
,External Recruiting - CORRECT ANSWER - - attracting job applicants from outside the
orgainzation
- more than 90% of U.S. organizations have taken at least some portion of their recruitment
activities online
Hybrid Approaches - CORRECT ANSWER - - employee referrals tap into existing
employees' social networks to fill open positions with outside applicants
- boomerangs
Boomerangs - CORRECT ANSWER - - former employees who return to the organization
Legal Defensibility - CORRECT ANSWER - - the extent to which the selection device
measures job-related criteria in a way that is free from bias
Reliability - CORRECT ANSWER - - represents the degree to which a test produces
consistent scores
Validity - CORRECT ANSWER - - reflects the degree to which a test measures what it
purports to measure - nothing more and nothing less
Strategic HRM Process - CORRECT ANSWER - consists of developing a systematic,
comprehensive strategy for understanding current employee needs and predicting future
employee need
Steps in SHRM - CORRECT ANSWER - 1. establish the grand strategy
2. formulate plans
3. plan human resources
4. recruit people
5. orientation, train, develop
, 6. perform appraisals
Background Information - CORRECT ANSWER - - application forms and resumes are
susceptible to dishonesty
- application forms and resumes don't always provide useful information
- background checks can lead to discrimination
Interviews - CORRECT ANSWER - - unstructured interview
- structured interview (situational and behavioral-description interviews)
Unstructured Interview - CORRECT ANSWER - - no fixed set of questions and no systematic
scoring procedure
- involves asking probing questions to find out what the applicant is like
Structured Interview - CORRECT ANSWER - - asking each applicant the same questions and
comparing their responses to a standardized set of answers
- types: situational and behavioral
Situational Interview - CORRECT ANSWER - focuses on hypothetical situations.
Behavioral Interview - CORRECT ANSWER - explore what applicants have actually done in
the past.
Ability Tests - CORRECT ANSWER - measure physical abilities, strength and stamina,
mechanical ability, mental abilities, and clerical abilities
Performance Tests - CORRECT ANSWER - (skills) measure performance on actual job tasks,
take place in assessment center
