"Sales in Ontario" refers to
a. The amount paid to or via a travel agent or journey wholesaler for offerings bought in
Ontario for the duration of a given time period
b. The quantity paid to tour agents handiest, for services sold to Ontario purchasers for the
duration of a given time frame
c. The quantity paid to travel wholesalers handiest, for all journey bookings originating in
Ontario all through a given period of time
d. An annual listing of travelers who booked via an Ontario-registered tour agent or
wholesaler - ANS-a. The amount paid to or thru a journey agent or travel wholesaler for
services sold in Ontario for the duration of a given time period
A consumer buys a holiday bundle from ABC Tours on May 1. The departure date is June
15. ABC Tours will pay the travel wholesaler on May 8. On which date need to the tour
wholesaler produce the tickets, vouchers, itinerary, and different related files for the tour
agent?
A. June 1 (14 days earlier than departure)
b. May 24 (21 days before departure)
c. June eight (7 days earlier than departure)
d. May 22 (14 days after payment is received) - ANS-a. June 1 (14 days earlier than
departure)
A patron is disillusioned with a holiday tour package purchased from a travel agent at ABC
Travel in Ontario. Who must the customer approach first to make a complaint?
A. TICO
b. Ministry of Consumer Services
c. ABC Travel
d. A lawyer - ANS-c. ABC Travel
A patron makes a claim towards the Travel Industry Compensation Fund and the TICO
Board accepts the claim. What is the maximum amount payable?
A. $five,000 per character
b. $five,000 consistent with claim
c. Relies upon at the value, value, or quality of the travel offerings bought
d. A calculation of $5 million flippantly divided by using the quantity of claims - ANS-a.
$five,000 consistent with individual
A client selects a bundle excursion from a journey wholesaler's brochure. The lodge included
within the package is a ways from city, which appeals to the consumer who wants a quiet
area for her holiday. When she arrives at the inn, she is disillusioned through the
non-prevent noise outdoor her room because the hotel starts offevolved construction of a
brand new swimming pool. Who is accountable for this customer's dissatisfaction?
A. The hotel, which should have cancelled all bookings at some stage in construction
, b. The travel wholesaler, which have to have disclosed in its brochure facts approximately
creation or upkeep of the belongings
c. The female, who need to have more very well researched the motel before reserving
d. The construction business enterprise, which need to have offered all of the guests a fixed
of ear plugs - ANS-b. The journey wholesaler, which must have disclosed in its brochure
records about creation or preservation of the property
A purchaser who needs to make a popular declare on the
Compensation Fund for travel services paid for but no longer
supplied ought to do so
a. Any time; there may be no trouble
b. Right away
c. Within 3 months of the registrant's or give up dealer's
failure
d. Within six months of the registrant's or quit supplier's failure - ANS-d. Within six months of
the registrant's or quit dealer's failure
A couple offers their tour agent a deposit for a bundle tour. They reap a receipt from her that
announces, "Balance of $500.00 due on September 27, 2011." The agent has additionally
introduced the comment, "As mentioned, some charges are non-refundable." TICO could
view this receipt as
a. Adequate because the receipt includes the quantity due, the date on which it's miles due,
and the
fact that a few expenses are non-refundable
b. Good enough due to the fact the tour agent has reminded the customers that the
non-refundable costs
had been discussed at some point of the sale of the package deal excursion
c. Insufficient because, via law, the tour agent need to have stated, "As discussed on
August 27, 2011, a few expenses aren't refundable."
d. Inadequate due to the fact, through regulation, the tour agent should identify prices that
are non-refundable - ANS-d. Insufficient because, via regulation, the travel agent ought to
perceive fees which might be non-refundable
A man has violated the Travel Industry Act, 2002 by supplying services as a travel agent
without certainly being registered. As a result of his conviction, the penalty could be
a. A nice of not extra than $50,000
b. Imprisonment for a time period of no longer extra than two years less a day
c. A exceptional of now not extra than $250,000
d. Both a high-quality of not greater than $50,000 and imprisonment for a time period of now
not greater than years much less a day - ANS-d. Each a great of no longer more than
$50,000 and imprisonment for a term of now not more than years much less a day
A TICO investigator arrives at ABC Travel Agency and sees a person interior taking
documents from the shelves and burning them in a pail. The investigator enters the
employer and searches the premises, with out a search warrant. Is the investigator allowed
to do that?
A. Yes, as long as it's far among 6:00 a.M. And 9:00 p.M.
B. No, the investigator cannot enter the premises without the warrant