Case Management: Roles of Case
Manager Questions with Accurate
Answers
How do case managers act in the role of assessor? correct answer - The
case manager makes assessments to determine optimal pathways - The
case manager assesses the patient and matches providers throughout
the healthcare delivery system to obtain optimal outcomes
How do patients benefit when there is collaboration? correct answer
Limiting illnesses are often seen as an end to "quality" life
§ Referrals and support are vital
§ Knowledge and education can make all the difference in outcomes -
Insurers may not pay for high-tech care and can limit access to
specialists; alternative care is often an option and needs to be
negotiated
How do patients benefit when there is collaboration? correct answer
Physicians can resist or be reluctant to have difficult conversations with
patients and/or families; collaboration may resolve those issues -
Patient and families readiness to accept the diagnosis may be delayed;
collaboration may help - Timely referrals are more likely to occur -
Barriers to effective care can be reduced and sometimes removed
How does a case manager act as a consultant? correct answer - The
case manager gives professional and expert advice: A consultant on
, healthcare delivery methods - The case manager consults with persons
and professionals throughout the healthcare delivery system
How does facilitation ideally work? correct answer The case manager
acts as a facilitator in group processes to target desired patient care
outcomes, achieve a high level of satisfaction for all those invested, and
consistently empower the patient
How does the case manager act as a researcher? correct answer - The
case manager provides diligent and systematic inquiry or investigation
into a subject in order to discover or revise facts, theories, applications,
etc. - The case manager enters into a particular instance or piece of
research and carefully investigates the item
How does the case manager as broker benefit the patient? correct
answer By preventing and mitigating potential issues of conflict - By
supporting the best possible quality of life paths for patients and their
families § Regardless of the stage of the disease, the need for other
therapies is pursued
Expansion of care and treatments, to include: § The goal of enhancing
quality of life for patient and family § Optimizing function § Helping
with decision-making and providing opportunities for optimal care The
patient is always the main focus of service - The case manager
promotes optimal outcomes by tracking, managing and evaluating
negotiations, claims, and benefits
Manager Questions with Accurate
Answers
How do case managers act in the role of assessor? correct answer - The
case manager makes assessments to determine optimal pathways - The
case manager assesses the patient and matches providers throughout
the healthcare delivery system to obtain optimal outcomes
How do patients benefit when there is collaboration? correct answer
Limiting illnesses are often seen as an end to "quality" life
§ Referrals and support are vital
§ Knowledge and education can make all the difference in outcomes -
Insurers may not pay for high-tech care and can limit access to
specialists; alternative care is often an option and needs to be
negotiated
How do patients benefit when there is collaboration? correct answer
Physicians can resist or be reluctant to have difficult conversations with
patients and/or families; collaboration may resolve those issues -
Patient and families readiness to accept the diagnosis may be delayed;
collaboration may help - Timely referrals are more likely to occur -
Barriers to effective care can be reduced and sometimes removed
How does a case manager act as a consultant? correct answer - The
case manager gives professional and expert advice: A consultant on
, healthcare delivery methods - The case manager consults with persons
and professionals throughout the healthcare delivery system
How does facilitation ideally work? correct answer The case manager
acts as a facilitator in group processes to target desired patient care
outcomes, achieve a high level of satisfaction for all those invested, and
consistently empower the patient
How does the case manager act as a researcher? correct answer - The
case manager provides diligent and systematic inquiry or investigation
into a subject in order to discover or revise facts, theories, applications,
etc. - The case manager enters into a particular instance or piece of
research and carefully investigates the item
How does the case manager as broker benefit the patient? correct
answer By preventing and mitigating potential issues of conflict - By
supporting the best possible quality of life paths for patients and their
families § Regardless of the stage of the disease, the need for other
therapies is pursued
Expansion of care and treatments, to include: § The goal of enhancing
quality of life for patient and family § Optimizing function § Helping
with decision-making and providing opportunities for optimal care The
patient is always the main focus of service - The case manager
promotes optimal outcomes by tracking, managing and evaluating
negotiations, claims, and benefits
