HUC Mock Certification Exam Complete Questions with Correct Verified Solutions Upgraded to 2025/2026 Latest Version||A+ GRADED!!!

HUC Mock Certification Exam Complete Questions with Correct Verified Solutions Upgraded to 2025/2026 Latest Version||A+ GRADED!!! 1. Which of the following is a common hospital-acquired infection? - ANSWER Staphylococcus. Staphylococcus is a common hospital-acquired or nosocomial infection. 2. A condition transmitted by body fluids that is more contagious than HIV is: - ANSWER hepatitis B virus (HBV). HBV is a condition transmitted by body fluids that is more contagious than HIV. 3. A well-dressed man approaches the nurses station and states that he is the attorney representing Mr. Ross Engelhart, who has NINP written on his chart (a written doctors order). The man asks whether Mr. Engelhart is a patient on the unit. The HUC s best response would be to: - ANSWER deny having any knowledge of a Mr. Engelhart. The HUC s best response would be to deny having any knowledge of a Mr. Engelhart; if the man persists, refer him to the nurse manager. 4. A friend of the HUC is a patient on the nursing unit. The patient's husband is also a friend of the HUC. The patient and her husband are having marital problems. The husband has visited his wife once since her hospitalization but calls the HUC at home to ask why his wife is in the hospital. The HUC's best response would be to: - ANSWER advise the patient's husband that his wife's hospitalization cannot be discussed. The HUC's best response would be to advise the patient's husband that his wife's hospitalization cannot be discussed. pp. 90-91 5. A patient who is admitted to the nursing unit asks the HUC to show him his chart. The HUC s best response would be to: - ANSWER advise the patient that his nurse and doctor will be advised of his request. The HUC s best response would be to advise him that his nurse and doctor will be notified of his request. 6. A restraining order prohibits the father of a pediatric patient from having any contact with the child or his mother. The HUC sees the father step off the elevator and walk toward the patient s room. The HUC s best response would be to: - ANSWER call security immediately. The HUC s best response would be to call security immediately. 7. An informed consent means that: - ANSWER the surgical procedure, risks, alternatives, and expected outcomes have been explained to the patient. An informed consent means that the surgical procedure, risks, alternatives, and expected outcomes have been explained to the patient. 8. When the EMR is implemented, documents faxed from an outside facility would be: - ANSWER scanned into the patient s EMR. Faxed documents would be scanned into the patient s EMR 9. The HUC notes that there are four labeled chart forms in a discharged patient s chart that have no documentation on them. The correct action for the HUC to take would be to: - ANSWER shred the forms. Forms that do not have documentation on them and that contain patient ID labels are shredded to ensure patient confidentiality. 10. The HUC has been asked to thin a patient s chart. The thinned-out records would be: - ANSWER placed in an envelope, labeled with the patient s ID label, and kept on the nursing unit until the patient is discharged or moved. Thinned-out records would be placed in an envelope, labeled with the patient s ID label, and kept on the nursing unit until the patient is transferred or discharged. The HUC would also write the date that the chart was thinned and write their initials on the envelope. 11. The abbreviation CPOE stands for: - ANSWER computer physician order entry. CPOE stands for computerized physician order entry. Through a computerized program, physicians enter patient orders directly into the patient s EMR, replacing handwritten orders. 12. Patient confidentiality laws, including a patient s right to not have his or her name listed in the hospital directory, are specified in the: - ANSWER Health Insurance Portability and Accountability Act (HIPAA). The purpose of HIPAA is to protect private individual health information from being disclosed to anyone without the consent of the individual. 13. Joan, an HUC with more than 20 years of experience, is hired for day shift at a busy orthopedic unit. Joan has good organizational skills and immediately notices that the nurses station is set up in a way that makes the HUC s job difficult. Joan should: - ANSWER discuss the changes with the nurse manager. Any changes to the organization of the nursing unit should be discussed with the nurse manager. The nurse manager may consult the nursing unit staff regarding the changes before making a decision. 14. Which of the following would be important for the HUC to note on the patient census worksheet kept near the telephone? - ANSWER A patient is on a temporary pass. A patient out on a temporary pass would be important information for the HUC to note on the patient census worksheet. 15. A nurse on another unit has called three times regarding the transfer of a patient from the intensive care unit (ICU) to a floor nursing unit. The nurse who will be caring for the patient to be transferred states that he is too busy to receive another patient now. The nurse from ICU becomes abusive to the HUC, stating that she is just as busy and needs to bring the patient now. The best option for the HUC would be to: - ANSWER ask the nurse to hold while a definite time is requested as to when the patient can be sent. Ask the nurse to hold while a definite time is obtained as to when the nurse in ICU will be able to send the patient. (Chapter 4 addresses telephone etiquette, and Chapter 5 addresses assertiveness.) 16. Dave, the HUC, observes a co-worker who is copying the medical record of a patient whom the co-worker knows personally, without a doctors order to do so. The appropriate action for Dave to take would be to: - ANSWER notify the nurse manager. The co-worker is committing an unlawful act, and the nurse manager should be notified. 17. Which of the following departments would intervene if a patient had concerns regarding whether his insurance would pay for his hospital stay? - ANSWER Case management. A case manager acts as a liaison among the patient, doctor, and insurance company. 18. The go-to person when the unit elevators, pneumatic tube system, patient call lights, or televisions are not functioning or there is a problem with plumbing or temperature is the: - ANSWER HUC. The HUC is the go-to person when the unit elevators, pneumatic tube system, patient call lights, or televisions are not functioning or there is a problem with plumbing or temperature. 19. Which of the following actions could cause a serious error when the fax machine is used? - ANSWER Using the redial button to fax pharmacy copies. Using the redial button without checking the number to which the document is being sent could result in the document being sent to the wrong location. This could cause a breach in confidentiality. 20. One of the benefits of the EMR with CPOE is that: - ANSWER the doctors orders are automatically sent to the appropriate departments. The doctors orders are sent automatically to the appropriate departments when the EMR with CPOE is implemented. 21. An employee s computer activity on the Internet: - ANSWER may be tracked. Computer activity, including use of the Internet and looking up lab results of a personal friend on another unit, may be tracked. 22. roommate is smoking in their bathroom and the smell bothers him. The appropriate response would be to: - ANSWER tell him his nurse will be notified. Advise the patient that his nurse will be notified. HUCs interactions with patients are discussed on. 23. Surfing the Web means: - ANSWER using different search engines on the Web to locate information. Surfing the Web means to use different search engines on the Web to locate information. Hospitals can account for equipment, patients, personnel, and processes throughout the 24. facility with the use of: - ANSWER Global Positioning System (GPS) tracking systems. hospital personnel, and equipment; controlling temperatures; reducing or preventing hospital theft; and identifying people. 25. A patient s wife confides in Monica, the HUC, that they have no food in the house and cannot afford the medications that her husband needs. The doctor has written a discharge order for the next day. The best option for Monica would be to: - ANSWER notify the social service worker or case manager who has been arranging the patient s discharge. Notify the social worker of the case manager who has been arranging the patient s discharge. The HUC also would notify the patient s nurse.