1
HARTMAN'S NURSING ASSISTANT CARE
CHAPTER'S 1-3 EXAM
NEWLY FORMATTED DOCUMENT
Chap. 2: Which of the (B) "There are raised, red marks the size of pinpricks
following is an example on Mrs. Johnson's torso."
of objective
information?
(A) "Mrs. Johnson says she
has a rash on her torso."
(B) "There are raised, red
marks the size of
pinpricks on Mrs.
Johnson's torso."
(C) "Mrs. Johnson must
have a rash because she
said that she's itchy."
(D) "Mrs. Johnson needs
some lotion."
Chap. 2: What is a proper (C) The NA should speak slowly and clearly
way for a nursing
assistant (NA) to
respond if a resident
does not
hear her or does not
understand her?
(A) The NA should speak
more quickly
(B) The NA should speak
more softly or whisper
(C) The NA should speak
,2
slowly and clearly
(D) The NA should shout
,3
Chap. 2: Which of the (A) NA uses medical terminology with a resident
following is an example
of a barrier to
communication?
(A) NA uses medical
terminology with a
resident
(B) NA asks the
resident to repeat a
sentence
(C) NA speaks the
same language as
the resident
(D) NA speaks clearly
using a professional
tone of voice
Chap. 2: Which of the (D) The NA should ask open-ended questions that
following are ways for require more than "yes" or "no" responses
NAs to avoid
barriers to communication?
(A) The NA should use
slang so that the
resident understands
more easily
(B) The NA should
respond "Why?" when
the resident makes a
statement
(C) The NA should use
medical terms when
talking with the
resident so the resident
will more easily
understand his condition
(D) The NA should ask
, 4
open- ended questions
that require more than
"yes" or "no"
responses
Chap. 2: Why is it (D) Because cultural background helps determine
important for an NA to how people communicate and can help the NA
consider a resident's communicate better with the resident
cultural background
when communicating
with him?
(A) It is not important to
consider cultural
background
(B) Because the
resident will certainly
want to tell stories
about his culture
(C) Because the NA might
know somebody with
the same
background and she can tell
the resident about that
person
(D) Because cultural
background helps
determine how people
communicate and can
help the NA communicate
HARTMAN'S NURSING ASSISTANT CARE
CHAPTER'S 1-3 EXAM
NEWLY FORMATTED DOCUMENT
Chap. 2: Which of the (B) "There are raised, red marks the size of pinpricks
following is an example on Mrs. Johnson's torso."
of objective
information?
(A) "Mrs. Johnson says she
has a rash on her torso."
(B) "There are raised, red
marks the size of
pinpricks on Mrs.
Johnson's torso."
(C) "Mrs. Johnson must
have a rash because she
said that she's itchy."
(D) "Mrs. Johnson needs
some lotion."
Chap. 2: What is a proper (C) The NA should speak slowly and clearly
way for a nursing
assistant (NA) to
respond if a resident
does not
hear her or does not
understand her?
(A) The NA should speak
more quickly
(B) The NA should speak
more softly or whisper
(C) The NA should speak
,2
slowly and clearly
(D) The NA should shout
,3
Chap. 2: Which of the (A) NA uses medical terminology with a resident
following is an example
of a barrier to
communication?
(A) NA uses medical
terminology with a
resident
(B) NA asks the
resident to repeat a
sentence
(C) NA speaks the
same language as
the resident
(D) NA speaks clearly
using a professional
tone of voice
Chap. 2: Which of the (D) The NA should ask open-ended questions that
following are ways for require more than "yes" or "no" responses
NAs to avoid
barriers to communication?
(A) The NA should use
slang so that the
resident understands
more easily
(B) The NA should
respond "Why?" when
the resident makes a
statement
(C) The NA should use
medical terms when
talking with the
resident so the resident
will more easily
understand his condition
(D) The NA should ask
, 4
open- ended questions
that require more than
"yes" or "no"
responses
Chap. 2: Why is it (D) Because cultural background helps determine
important for an NA to how people communicate and can help the NA
consider a resident's communicate better with the resident
cultural background
when communicating
with him?
(A) It is not important to
consider cultural
background
(B) Because the
resident will certainly
want to tell stories
about his culture
(C) Because the NA might
know somebody with
the same
background and she can tell
the resident about that
person
(D) Because cultural
background helps
determine how people
communicate and can
help the NA communicate
