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United Airlines Ramp Service – Employee Training Q&A (2025 Edition)

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This document is the latest version of the United Airlines Ramp Service employee training Q&A for 2025. It includes key definitions, procedures, and terminology used across ramp operations. Topics covered range from Core 4 values and aircraft handling to SOPs, scanning points, widebody vs. narrowbody aircraft, and essential service procedures like lavatory and potable water servicing.

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Institution
United Airlines Ramp Service
Course
United Airlines Ramp Service

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United Airlines Ramp Service
Employee Latest Version 2025


1. Core 4Correct Answer(s) Safe, Caring, Dependable, and efficient
2. to calculate nps you subtract the percentage of detractors from the percent-
age of promotersCorrect Answer(s) true
3. concourseCorrect Answer(s) passengers use this to access the boarding
gates United hubs, restuarants, and shops.
4. Tech OpsCorrect Answer(s) Mechanics (keep planes running)
5. stations ops centerCorrect Answer(s) employees in this area ensure the
operation movement of our flight is planned
6. security checkpointCorrect Answer(s) place at airport where your baggage
and your body are checked for prohibited things
7. baggage claim areaCorrect Answer(s) area in the airport where you pick up your
bags & luggage
8. Accupark/Safe parkCorrect Answer(s) an electronic display that provieds real
time information to pilots as they park the aircraft on arrival
9. safe to approachCorrect Answer(s) What hand signal must be given before
an aircraft can be approached, and the main landing gear can be safely chocked?
10. IATA (International Air Transport Association)Correct Answer(s) Sets
standards related to safety, security, training, unit load devices, etc.

Licensed freight forwarders and cargo agents
11. Flight DeckCorrect Answer(s) The cockpit - The area where the pilots sit
12. SOPCorrect Answer(s) Standard Operating Procedure
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Institution
United Airlines Ramp Service
Course
United Airlines Ramp Service

Document information

Uploaded on
June 29, 2025
Number of pages
3
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

  • united airlines sop
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