SPC 1608 EXAM 2 STUDY GUIDE
Denotative Meaning - Answers - The literal or explicit meaning of a word.
Connotative Meaning - Answers - The implied meaning of a word based upon its use
within a given context.
Listening - Answers - The process of receiving, attending to, and assigning meaning to
aural and visual stimuli.
Process of listening - Answers - 1. give selective attention (decide what you want to
hear)
2. assign meaning to the sound.
3. decide how to associate it and store if you want to recall later.
Hearing - Answers - The physical process of receiving sound.
Listening presage - Answers - The things listeners bring to a listening situation and the
context in which the listening occurs.
Process of listening - Answers - The mechanics of listening.
Product of listening - Answers - The outcomes of the process.
The Five Ways of Listening - Answers - Discriminative
Comprehensive
Therapeutic
Critical
Appreciative
Discriminative Listening - Answers - Used to distinguish the auditory and visual stimuli.
It is also used when the listener identifies a language.
Comprehensive Listening - Answers - It is used to understand the message in order to
retain, recall and possibly use that information at a later time. It is the process of
information acquisition, storage and retrieval.
Therapeutic Listening - Answers - It provides help to a person who needs to talk
through a concern.
Critical Listening - Answers - Used to evaluate the merits of the message. It arrives at
an informed judgment regarding an idea, situation or argument.
Appreciative Listening - Answers - Serves to obtain sensory stimulation or enjoyment
through the works and experiences of others.
, Four Main Listening Styles - Answers - People-Oriented
Action-Oriented
Content-Oriented
Time-Oriented
People-Oriented - Answers - High regard for another persons feelings and seek to find
common ground with the speaker.
Action-Oriented - Answers - Like to receive concise, succinct information that is free
from mistakes.
Content-Oriented - Answers - Prefer challenging and complex messages.
Time-Oriented - Answers - Prefer brief listening encounters.
Elaboration Strategies - Answers - Relating new knowledge in some meaningful way to
existing knowledge.
Thinking speed (about 500 words per minute) is typically substantially faster than
speaking speed (about 125 to 175 words per minute). - Answers - True
Rhetorical Situation - Answers - A natural context of persons, events, objects,
relations, and an exigence (goal) which strongly invites utterance.
Three modes of proof - Answers - Ethos
Pathos
Logos
Ethos - Answers - The personal credibility of the speaker
Pathos - Answers - Putting the audience into a certain frame of mind.
Logos - Answers - Proof or apparent proof provided by the actual words of the speech.
Canons of Rhetoric - Answers - Invention- creative process of developing the speech.
Organization- Arranging idea in a compelling and easy to follow manner.
Style- language choice made to impact audience.
Delivery- nonverbal channels
Memory- [has been largely discarded]
Short-term goals - Answers - Those ends that we can reasonably expect to achieve in
the near term.
Long-term goals - Answers - Those ends we can only hope to achieve over an
extended period of time.
Denotative Meaning - Answers - The literal or explicit meaning of a word.
Connotative Meaning - Answers - The implied meaning of a word based upon its use
within a given context.
Listening - Answers - The process of receiving, attending to, and assigning meaning to
aural and visual stimuli.
Process of listening - Answers - 1. give selective attention (decide what you want to
hear)
2. assign meaning to the sound.
3. decide how to associate it and store if you want to recall later.
Hearing - Answers - The physical process of receiving sound.
Listening presage - Answers - The things listeners bring to a listening situation and the
context in which the listening occurs.
Process of listening - Answers - The mechanics of listening.
Product of listening - Answers - The outcomes of the process.
The Five Ways of Listening - Answers - Discriminative
Comprehensive
Therapeutic
Critical
Appreciative
Discriminative Listening - Answers - Used to distinguish the auditory and visual stimuli.
It is also used when the listener identifies a language.
Comprehensive Listening - Answers - It is used to understand the message in order to
retain, recall and possibly use that information at a later time. It is the process of
information acquisition, storage and retrieval.
Therapeutic Listening - Answers - It provides help to a person who needs to talk
through a concern.
Critical Listening - Answers - Used to evaluate the merits of the message. It arrives at
an informed judgment regarding an idea, situation or argument.
Appreciative Listening - Answers - Serves to obtain sensory stimulation or enjoyment
through the works and experiences of others.
, Four Main Listening Styles - Answers - People-Oriented
Action-Oriented
Content-Oriented
Time-Oriented
People-Oriented - Answers - High regard for another persons feelings and seek to find
common ground with the speaker.
Action-Oriented - Answers - Like to receive concise, succinct information that is free
from mistakes.
Content-Oriented - Answers - Prefer challenging and complex messages.
Time-Oriented - Answers - Prefer brief listening encounters.
Elaboration Strategies - Answers - Relating new knowledge in some meaningful way to
existing knowledge.
Thinking speed (about 500 words per minute) is typically substantially faster than
speaking speed (about 125 to 175 words per minute). - Answers - True
Rhetorical Situation - Answers - A natural context of persons, events, objects,
relations, and an exigence (goal) which strongly invites utterance.
Three modes of proof - Answers - Ethos
Pathos
Logos
Ethos - Answers - The personal credibility of the speaker
Pathos - Answers - Putting the audience into a certain frame of mind.
Logos - Answers - Proof or apparent proof provided by the actual words of the speech.
Canons of Rhetoric - Answers - Invention- creative process of developing the speech.
Organization- Arranging idea in a compelling and easy to follow manner.
Style- language choice made to impact audience.
Delivery- nonverbal channels
Memory- [has been largely discarded]
Short-term goals - Answers - Those ends that we can reasonably expect to achieve in
the near term.
Long-term goals - Answers - Those ends we can only hope to achieve over an
extended period of time.
